West Point Care Center INC
607 6th Street, West Point, IA 52656 · Lee County · 46 certified beds · avg 29 residents/day · certified since Mar 1, 2006
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Actual harm, one-off · Jan 22, 2024 · F-0600 · triggered by a complaint
The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.
Why it matters: Abuse and neglect cause direct physical and emotional harm and are among the most serious failures a nursing home can have.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Jan 25, 2024 (Deficient, Provider has date of correction)
All citations in the current public record (9)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| May 7, 2026 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Jan 22, 2026 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint |
| May 29, 2025 | D · Potential for harm, one-off | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. |
| May 29, 2025 | D · Potential for harm, one-off | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. |
| May 29, 2025 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| Mar 13, 2024 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint |
| Jan 22, 2024 | ▲ G · Actual harm, one-off | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint |
| Jan 22, 2024 | E · Potential for harm, repeated | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint |
| Jan 22, 2024 | E · Potential for harm, repeated | The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (3 → 1).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2024 | 4 | 1 | G ▲ |
| 2025 | 3 | 0 | D |
| 2026 | 2 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
1 fine totaling $13,627, plus 1 Medicare payment denial period.
| Date | Type | Amount / length |
|---|---|---|
| Jan 22, 2024 | Fine | $13,627 |
| Jan 22, 2024 | Payment Denial | 26 days from Feb 20, 2024 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Iowa avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.46 | 4.37 | 3.95 | top 41% in Iowa; top 24% in the U.S. |
| Registered Nurse hours | 1.11 | 0.85 | 0.69 | top 18% in Iowa; top 12% in the U.S. |
| Weekend total nurse staffing | 3.75 | 3.86 | 3.50 | bottom 50% in Iowa; top 31% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.63 | 0.51 | 0.48 | top 23% in Iowa; top 21% in the U.S. |
| Total nursing staff turnover (%) | 53.7 | 44.0 | 45.8 | bottom 24% in Iowa; bottom 28% in the U.S. |
| RN turnover (%) | 62.5 | 42.1 | 42.9 | bottom 22% in Iowa; bottom 19% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.92, RN 0.97, weekend 3.30. Staffing rating: 4/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 4/5
Who owns this facility
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Thomas F Juckette Marital Trust | Organization | 5% or Greater Direct Ownership Interest | 100% | 11/01/2014 |
| Baldwin, Connie | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/15/2023 |
| Bell, Kimberly | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/15/2023 |
| Boyer, Hattie | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/20/2023 |
| Boyer, Hattie | Individual | ADP of the SNF | NOT APPLICABLE | 11/07/2025 |
| Brighton Consulting Group LLC | Organization | ADP of the SNF | NOT APPLICABLE | 10/01/2024 |
| Capstone Management LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 11/01/2014 |
| Capstone Management LLC | Organization | ADP of the SNF | NOT APPLICABLE | 11/01/2014 |
| Creative Planning Hold Co LLC | Organization | ADP of the SNF | NOT APPLICABLE | 08/01/2024 |
| Guardian Pharmacy of Iowa LLC | Organization | ADP of the SNF | NOT APPLICABLE | 01/31/2021 |
| Health Technologies, INC | Organization | ADP of the SNF | NOT APPLICABLE | 04/01/2023 |
| Integrated Health Systems Intermediate, LLC | Organization | ADP of the SNF | NOT APPLICABLE | 08/25/2015 |
| Irvin, Vicki | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/01/2014 |
| Juckette, Linda | Individual | Corporate Officer | NOT APPLICABLE | 11/01/2014 |
| Juckette, Linda | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/01/2014 |
| Juckette, Linda | Individual | Individual Is an Owner, Partner or Trustee of Any ADP of the SNF | NOT APPLICABLE | 12/29/2025 |
| Key Rehabilitation INC | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2016 |
| Lodden, Telford | Individual | Trustee of the SNF | NOT APPLICABLE | 11/01/2014 |
| Martin, Tyler | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/19/2022 |
| Rashid, John | Individual | Operational/Managerial Control | NOT APPLICABLE | 09/01/2023 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
- "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
- "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
- "If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Birkwood Village of Fort Madison | 8.1 mi | Fort Madison, IA | ★★★☆☆ | 3/5 | |
| Montrose Health Center | 13.6 mi | Montrose, IA | ★★★☆☆ | 2/5 | |
| New London Specialty Care | 14.2 mi | New London, IA | ★★☆☆☆ | 2/5 | |
| Oakview Nursing and Rehabilitation | 15.8 mi | Burlington, IA | ★★★☆☆ | 3/5 | |
| Southeast Iowa Regional Medical - Klein Center | 15.9 mi | West Burlington, IA | ★★☆☆☆ | 1/5 | |
| Savannah Heights | 17.1 mi | Mount Pleasant, IA | ★★★★★ | 4/5 | |
| Park Place | 17.7 mi | Mount Pleasant, IA | ★★★★☆ | 3/5 | |
| Woodland Health and Rehabilitation | 18.2 mi | Mount Pleasant, IA | ★★★☆☆ | 2/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 165569.