How to file a complaint about care →
No fines or payment denials in the published 3-year window.
401 South Van Buren, Mount Pleasant, IA 52641 (opens Google Maps) · Henry County · (319) 385-6192· 49 certified beds · avg 34 residents/day · certified since Jan 16, 1989 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
New to these records? How to read an inspection report →
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
▲ Actual harm, isolated · Jun 10, 2026 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (G): Actual harm was cited, below immediate jeopardy. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.
Corrected: Jun 15, 2026 (Deficient, Provider has date of correction)
Showing the latest 3 of 14 inspection findings. Open the full record below to read every finding.
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint F-0689
The facility did not honor residents' right to manage their own money and financial affairs. · from a complaint F-0567
The facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care. F-0725
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jun 10, 2026 | ▲ G · Actual harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint · F-0689 |
| Dec 2, 2025 | D · Potential for more than minimal harm, isolated | The facility did not honor residents' right to manage their own money and financial affairs. · from a complaint · F-0567 |
| May 22, 2025 | E · Potential for more than minimal harm, pattern | The facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care. · F-0725 |
| Dec 24, 2024 | D · Potential for more than minimal harm, isolated | The facility did not properly plan a resident's discharge to meet the resident's goals and needs after leaving. · from a complaint · F-0660 |
| Jul 25, 2024 | D · Potential for more than minimal harm, isolated | The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems. · F-0756 |
| Jul 25, 2024 | D · Potential for more than minimal harm, isolated | The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. · F-0758 |
| May 16, 2024 | D · Potential for more than minimal harm, isolated | The facility did not treat residents with respect and dignity, or did not let them keep and use their own personal belongings. · from a complaint · F-0557 |
| May 16, 2024 | D · Potential for more than minimal harm, isolated | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint · F-0609 |
| May 16, 2024 | D · Potential for more than minimal harm, isolated | The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint · F-0610 |
| Jul 31, 2023 | F · Potential for more than minimal harm, widespread | The facility did not have a proper governing body legally responsible for its policies and operations, or that body failed to appoint a properly licensed administrator to manage the facility. · F-0837 |
| Jul 31, 2023 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Jul 31, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684 |
| Jul 31, 2023 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689 |
| Jul 31, 2023 | D · Potential for more than minimal harm, isolated | The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. · F-0758 |
Citations from standard inspections decreased between the last two inspection cycles (2 → 1).
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 5 | 0 | F |
| 2024 | 6 | 0 | D |
| 2025 | 2 | 0 | E |
| 2026 | 1 | 1 | G ▲ |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
No fines or payment denials in the published 3-year window.
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Iowa avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 6.25 | 4.37 | 3.95 | top 2% in Iowa; top 3% in the U.S. |
| Registered Nurse hours | 1.86 | 0.85 | 0.69 | top 2% in Iowa; top 2% in the U.S. |
| Weekend total nurse staffing | 5.50 | 3.86 | 3.50 | top 2% in Iowa; top 3% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 1.09 | 0.51 | 0.48 | top 3% in Iowa; top 5% in the U.S. |
| Total nursing staff turnover (%) | 51.9 | 44.0 | 45.8 | bottom 28% in Iowa; bottom 32% in the U.S. |
| RN turnover (%) | 23.1 | 42.1 | 42.9 | top 25% in Iowa; top 18% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.31, RN 1.58, weekend 4.68.Comparing with Medicare Care Compare? Care Compare shows the raw figure (5.31 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 3/5 · long-stay residents: 3/5 · short-stay residents: —/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Park Place. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Aramark Healthcare Support Services LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 01/23/2025 |
| Aramark Healthcare Support Services LLC | Organization | ADP of the SNF | NOT APPLICABLE | 01/23/2025 |
| Barr, Deanna | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/23/2025 |
| Barr, Deanna | Individual | ADP of the SNF | NOT APPLICABLE | 01/23/2025 |
| Bender, Rebecca | Individual | Managing Control - Governing Body | NOT APPLICABLE | 01/01/2025 |
| Blake, Braden | Individual | Managing Control - Governing Body | NOT APPLICABLE | 01/01/2025 |
| Cotton, Cynthia | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2025 |
| Cotton, Cynthia | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2025 |
| Eide Bailly LLP | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2025 |
| Engberg, Robert | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/23/2025 |
| Engberg, Robert | Individual | ADP of the SNF | NOT APPLICABLE | 01/23/2025 |
| Great River Health System INC | Organization | Operational/Managerial Control | NOT APPLICABLE | 01/15/2025 |
| Great River Health System INC | Organization | ADP of the SNF | NOT APPLICABLE | 01/15/2025 |
| Hollenbeck, Mickie | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2025 |
| Hollenbeck, Mickie | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2025 |
| Klopfenstein, Mary | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2025 |
| Klopfenstein, Mary | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2025 |
| Maher, Karla | Individual | Managing Control - Governing Body | NOT APPLICABLE | 01/01/2025 |
| Malcom, William | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/23/2025 |
| Malcom, William | Individual | ADP of the SNF | NOT APPLICABLE | 01/23/2025 |
Showing 20 of 39 parties CMS has on file for this facility; 19 are not displayed. The full list is in the CMS Ownership dataset.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Woodland Health and Rehabilitation | 1.0 mi | Mount Pleasant, IA | ★★★☆☆ | 2/5 | |
| Savannah Heights | 1.6 mi | Mount Pleasant, IA | ★★★★★ | 4/5 | |
| New London Specialty Care | 8.6 mi | New London, IA | ★★☆☆☆ | 2/5 | |
| Sunrise Terrace Nursing & Rehabilitation Center | 12.7 mi | Winfield, IA | ★★★★★ | 4/5 | |
| Parkview Home | 13.9 mi | Wayland, IA | ★★★★★ | 5/5 | |
| West Point Care Center INC | 17.7 mi | West Point, IA | ★★★★★ | 4/5 |
Facility data as of CMS processing date 2026-08-01. CCN 165147.
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