1307 South Gear Avenue, West Burlington, IA 52655 (opens Google Maps) · Des Moines County · (319) 768-1000· 160 certified beds · avg 143 residents/day · certified since May 1, 1977 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
New to these records? How to read an inspection report →
Health inspection rating: ★☆☆☆☆1/5 · CMS overall rating: 2/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
▲ Immediate jeopardy, isolated · Dec 17, 2025 · F-0684 · triggered by a complaint
The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Why it matters: Care that strays from doctor's orders or ignores the resident's wishes can lead to declining health and avoidable harm.
Severity (J): Immediate jeopardy to resident health or safety was cited. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.
Corrected: Dec 22, 2025 (Deficient, Provider has date of correction)
▲ Immediate jeopardy, isolated · Nov 13, 2024 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (J): Immediate jeopardy to resident health or safety was cited. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.
Corrected: Dec 5, 2024 (Deficient, Provider has date of correction)
Showing the latest 3 of 19 inspection findings. Open the full record below to read every finding.
The facility did not make sure residents were fully informed about their own health, care, and treatments in a way they could understand. F-0552
The facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care. F-0725
The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. F-0880
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jun 18, 2026 | E · Potential for more than minimal harm, pattern | The facility did not make sure residents were fully informed about their own health, care, and treatments in a way they could understand. · F-0552 |
| Jun 18, 2026 | E · Potential for more than minimal harm, pattern | The facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care. · F-0725 |
| Jun 18, 2026 | E · Potential for more than minimal harm, pattern | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Jun 18, 2026 | D · Potential for more than minimal harm, isolated | The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. · F-0578 |
| Jun 18, 2026 | D · Potential for more than minimal harm, isolated | The facility did not keep residents' personal and medical information private and confidential. · F-0583 |
| Jun 18, 2026 | D · Potential for more than minimal harm, isolated | The facility gave residents unnecessary mind-altering (psychotropic) medications, or used drugs in a way that restrained residents by dulling their ability to think, move, or function. · F-0605 |
| Jun 18, 2026 | D · Potential for more than minimal harm, isolated | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · F-0658 |
| Jun 18, 2026 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689 |
| Dec 17, 2025 | ▲ J · Immediate jeopardy, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint · F-0684 |
| Oct 30, 2025 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint · F-0689 |
| Jun 26, 2025 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint · F-0689 |
| May 1, 2025 | E · Potential for more than minimal harm, pattern | The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician. · F-0803 |
| May 1, 2025 | D · Potential for more than minimal harm, isolated | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint · F-0600 |
| May 1, 2025 | D · Potential for more than minimal harm, isolated | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint · F-0609 |
| May 1, 2025 | D · Potential for more than minimal harm, isolated | The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint · F-0610 |
| May 1, 2025 | D · Potential for more than minimal harm, isolated | The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. · from a complaint · F-0804 |
| Nov 13, 2024 | ▲ J · Immediate jeopardy, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint · F-0689 |
| Jun 13, 2024 | E · Potential for more than minimal harm, pattern | The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. · F-0804 |
| Jun 13, 2024 | D · Potential for more than minimal harm, isolated | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · F-0658 |
Citations from standard inspections increased between the last two inspection cycles (4 → 8).
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2024 | 3 | 1 | J ▲ |
| 2025 | 8 | 1 | J ▲ |
| 2026 | 8 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
2 fines totaling $65,094.
Every penalty CMS publishes for this facility in the 3-year window is listed —none excluded. The count and the dollar total come from two different CMS datasets and agree for this facility. Penalties older than the window are dropped by CMS before publication, not by us.
| Date | Type | Amount / length |
|---|---|---|
| Dec 17, 2025 | Fine | $57,073 |
| Nov 12, 2024 | Fine | $8,021 |
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Iowa avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 5.85 | 4.37 | 3.95 | top 4% in Iowa; top 5% in the U.S. |
| Registered Nurse hours | 1.75 | 0.85 | 0.69 | top 2% in Iowa; top 3% in the U.S. |
| Weekend total nurse staffing | 5.25 | 3.86 | 3.50 | top 4% in Iowa; top 5% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.99 | 0.51 | 0.48 | top 4% in Iowa; top 6% in the U.S. |
| Total nursing staff turnover (%) | 23.8 | 44.0 | 45.8 | top 4% in Iowa; top 6% in the U.S. |
| RN turnover (%) | 7.3 | 42.1 | 42.9 | top 5% in Iowa; top 3% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.78, RN 1.43, weekend 4.29.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.78 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 4/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Southeast Iowa Regional Medical - Klein Center. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Great River Health System INC | Organization | 5% or Greater Direct Ownership Interest | 100% | 08/01/2018 |
| Alexander, Jeremy | Individual | Operational/Managerial Control | NOT APPLICABLE | 09/16/2019 |
| Alexander, Jeremy | Individual | ADP of the SNF | NOT APPLICABLE | 09/16/2019 |
| Anderson, Joy | Individual | Corporate Director | NOT APPLICABLE | 03/01/2021 |
| Anderson, Joy | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/01/2021 |
| Aramark Healthcare Support Services LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 02/23/2024 |
| Aramark Healthcare Support Services LLC | Organization | ADP of the SNF | NOT APPLICABLE | 02/19/2025 |
| Barr, Deanna | Individual | Corporate Director | NOT APPLICABLE | 03/01/2021 |
| Barr, Deanna | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/01/2021 |
| Chelf, Todd | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/18/2021 |
| Chelf, Todd | Individual | ADP of the SNF | NOT APPLICABLE | 01/18/2021 |
| Cliftonlarsonallen LLP | Organization | ADP of the SNF | NOT APPLICABLE | 06/14/2021 |
| Colgan, Teresa | Individual | Corporate Officer | NOT APPLICABLE | 07/01/2021 |
| Colgan, Teresa | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/01/2021 |
| Deets, Ryan | Individual | Corporate Director | NOT APPLICABLE | 01/27/2026 |
| Deets, Ryan | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/27/2026 |
| Dodd, Neal | Individual | Corporate Director | NOT APPLICABLE | 01/01/2022 |
| Dodd, Neal | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2022 |
| Dunn, Hope | Individual | ADP of the SNF | NOT APPLICABLE | 06/27/2022 |
| Engberg, Robert | Individual | Corporate Director | NOT APPLICABLE | 01/01/2019 |
Showing 20 of 55 parties CMS has on file for this facility; 35 are not displayed. The full list is in the CMS Ownership dataset.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Oakview Nursing and Rehabilitation | 0.7 mi | Burlington, IA | ★★★☆☆ | 3/5 | |
| Azria Health Prairie Ridge | 13.7 mi | Mediapolis, IA | ★☆☆☆☆ | 1/5 | |
| Henderson County Ret Center | 14.2 mi | Stronghurst, IL | ★★★★★ | 5/5 | |
| New London Specialty Care | 14.6 mi | New London, IA | ★★☆☆☆ | 2/5 | |
| West Point Care Center INC | 15.9 mi | West Point, IA | ★★★★★ | 4/5 | |
| Birkwood Village of Fort Madison | 16.3 mi | Fort Madison, IA | ★★★☆☆ | 3/5 | |
| Wapello Specialty Care | 18.4 mi | Wapello, IA | ★★★★★ | 3/5 |
Facility data as of CMS processing date 2026-08-01. CCN 165110.
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