Veteran Village
1200 E National Cemetery Road, Florence, SC 29506 · Florence County · 52 certified beds · avg 52 residents/day · certified since Feb 11, 2023
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Actual harm, one-off · Oct 11, 2024 · F-0686
The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Why it matters: Bedsores are painful, can become deeply infected, and in serious cases can be life-threatening.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Nov 9, 2024 (Deficient, Provider has date of correction)
▲ Actual harm, one-off · Oct 11, 2024 · F-0773
The facility did not provide or obtain laboratory tests when a doctor ordered them, or did not promptly report the results back to the doctor who ordered them.
Why it matters: Delayed labs or unreported results can hold up a diagnosis and delay urgent treatment.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Nov 9, 2024 (Deficient, Provider has date of correction)
All citations in the current public record (6)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Oct 11, 2024 | ▲ G · Actual harm, one-off | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. |
| Oct 11, 2024 | ▲ G · Actual harm, one-off | The facility did not provide or obtain laboratory tests when a doctor ordered them, or did not promptly report the results back to the doctor who ordered them. |
| Oct 11, 2024 | D · Potential for harm, one-off | The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint |
| Oct 11, 2024 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Oct 11, 2024 | D · Potential for harm, one-off | The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes. |
| Oct 11, 2024 | D · Potential for harm, one-off | The facility did not provide safe and appropriate pain management for a resident who needed it. |
Inspection trend by year
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2024 | 6 | 2 | G ▲ |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
9 fines totaling $41,108.
| Date | Type | Amount / length |
|---|---|---|
| Oct 11, 2024 | Fine | $4,256 |
| Oct 11, 2024 | Fine | $4,256 |
| Oct 23, 2023 | Fine | $4,545 |
| Oct 17, 2023 | Fine | $4,545 |
| Oct 10, 2023 | Fine | $4,545 |
| Oct 2, 2023 | Fine | $3,228 |
| Sep 11, 2023 | Fine | $10,489 |
| Aug 28, 2023 | Fine | $2,797 |
| Aug 21, 2023 | Fine | $2,447 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | South Carolina avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 6.94 | 4.08 | 3.95 | top 2% in South Carolina; top 2% in the U.S. |
| Registered Nurse hours | 0.82 | 0.67 | 0.69 | top 19% in South Carolina; top 26% in the U.S. |
| Weekend total nurse staffing | 6.22 | 3.55 | 3.50 | top 1% in South Carolina; top 1% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.35 | 0.41 | 0.48 | top 45% in South Carolina; bottom 43% in the U.S. |
| Total nursing staff turnover (%) | 0.0 | 45.9 | 45.8 | — |
| RN turnover (%) | 0.0 | 42.1 | 42.9 | — |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.61, RN 0.66, weekend 5.02. Staffing rating: 3/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: —/5
Who owns this facility
Government - State
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Hilliard, Heyward | Individual | Corporate Director | NOT APPLICABLE | 01/01/2025 |
| Hilliard, Heyward | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2025 |
| Jagadeesha, Vinay | Individual | Corporate Director | NOT APPLICABLE | 01/01/2024 |
| Jagadeesha, Vinay | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2025 |
| Jagadeesha, Vinay | Individual | ADP of the SNF | NOT APPLICABLE | 09/23/2025 |
| Patterson, Bobby | Individual | Corporate Director | NOT APPLICABLE | 01/01/2025 |
| Patterson, Bobby | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2025 |
| Patterson, Bobby | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2025 |
| State of South Carolina Comptroller General | Organization | Operational/Managerial Control | NOT APPLICABLE | 01/01/2025 |
| Young, Shonda | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2024 |
| Young, Shonda | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2025 |
| Young, Shonda | Individual | ADP of the SNF | NOT APPLICABLE | 09/23/2025 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
- "When a doctor orders lab work, how quickly is it done and how are results communicated back?"
- "If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "How do you decide when a feeding tube is truly needed, and how do staff care for residents who have one?"
- "How do you assess and manage residents' pain, especially for those who have trouble communicating?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Southland Health Care Center | 1.0 mi | Florence, SC | ★★★★☆ | 4/5 | |
| Heritage Post Acute | 1.5 mi | Florence, SC | ★★☆☆☆ | 3/5 | |
| Faith Healthcare Center | 2.0 mi | Florence, SC | ★★☆☆☆ | 2/5 | |
| Honorage Nursing Center | 3.5 mi | Florence, SC | ★★★★★ | 5/5 | |
| Carlyle Senior Care of Florence | 4.8 mi | Florence, SC | ★☆☆☆☆ | 2/5 | |
| Presbyterian Communities of South Carolina-Florenc | 5.6 mi | Florence, SC | ★★★★★ | 4/5 | |
| The Palms at Florence | 5.9 mi | Florence, SC | ★★★★★ | 4/5 | |
| Bethea Baptist Healthcare Center | 7.5 mi | Darlington, SC | ★★★☆☆ | 3/5 | |
| Oakhaven Nursing Center | 10.9 mi | Darlington, SC | ★★★★★ | 5/5 | |
| Medford Nursing Center | 11.5 mi | Darlington, SC | ★★★★☆ | 4/5 | |
| Lake City Scranton Healthcare Center | 18.6 mi | Scranton, SC | ★★★★☆ | 4/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 425419.