The Willows at Tiffin
410 Fair Lane, Tiffin, OH 44883 · Seneca County · 67 certified beds · avg 64 residents/day · certified since Dec 11, 2019
Part of chain: TRILOGY HEALTH SERVICES (123 facilities, chain avg rating 4.2★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (6)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Mar 20, 2025 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Mar 20, 2025 | D · Potential for harm, one-off | The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes. |
| Mar 20, 2025 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Mar 20, 2025 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Mar 23, 2023 | D · Potential for harm, one-off | The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate. |
| Mar 23, 2023 | D · Potential for harm, one-off | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. |
Inspection trend by year
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 2 | 0 | D |
| 2025 | 4 | 0 | F |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Ohio avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.23 | 3.45 | 3.95 | top 11% in Ohio; top 31% in the U.S. |
| Registered Nurse hours | 0.75 | 0.60 | 0.69 | top 20% in Ohio; top 32% in the U.S. |
| Weekend total nurse staffing | 3.71 | 3.07 | 3.50 | top 11% in Ohio; top 33% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.35 | 0.42 | 0.48 | bottom 43% in Ohio; bottom 43% in the U.S. |
| Total nursing staff turnover (%) | 29.6 | 48.7 | 45.8 | top 7% in Ohio; top 14% in the U.S. |
| RN turnover (%) | 44.4 | 43.9 | 42.9 | bottom 49% in Ohio; bottom 45% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.39, RN 0.78, weekend 3.84. Staffing rating: 4/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5
Who owns this facility
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Griffin-American Healthcare Reit III, INC. | Organization | 5% or Greater Indirect Ownership Interest | — | 12/01/2015 |
| Griffin-American Healthcare Reit IV Holdings, LP | Organization | 5% or Greater Indirect Ownership Interest | — | 12/01/2015 |
| Northstar Healthcare Income INC | Organization | 5% or Greater Indirect Ownership Interest | — | 12/01/2015 |
| Northstar Healthcare Income Operating Partnership LP | Organization | 5% or Greater Indirect Ownership Interest | — | 12/01/2015 |
| Trilogy Holdings Nt-Hci, LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 12/01/2015 |
| Barber, Robin | Individual | Corporate Officer | NOT APPLICABLE | 04/03/2018 |
| Barney, Leigh | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2001 |
| Bryant, William | Individual | Corporate Officer | NOT APPLICABLE | 01/05/2016 |
| Corbin, Kathy | Individual | W-2 Managing Employee | NOT APPLICABLE | 09/06/2019 |
| Davis, David | Individual | Corporate Officer | NOT APPLICABLE | 08/21/2017 |
| Fightmaster, Lisa | Individual | W-2 Managing Employee | NOT APPLICABLE | 12/01/2015 |
| Prosky, Danny | Individual | Corporate Officer | NOT APPLICABLE | 12/01/2015 |
| Streiff, Mathieu | Individual | Corporate Officer | NOT APPLICABLE | 12/01/2015 |
| Trilogy Health Services LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 12/01/2015 |
| Trilogy Management Services LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 12/01/2015 |
| Williamson, Bradley | Individual | Corporate Officer | NOT APPLICABLE | 01/21/2014 |
| Wolf, Alicia | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/01/2019 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "How do you decide when a feeding tube is truly needed, and how do staff care for residents who have one?"
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "If my family member is able to manage their own medications, would you allow it, and how is that decided?"
- "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Autumnwood Care Center | 1.5 mi | Tiffin, OH | ★★☆☆☆ | 2/5 | |
| St Francis Senior Ministries | 1.8 mi | Tiffin, OH | ★★★★☆ | 4/5 | |
| St Catherine's C C of Fostoria | 10.5 mi | Fostoria, OH | ★★★☆☆ | 3/5 | |
| Good Shepherd Home | 10.6 mi | Fostoria, OH | ★★★★☆ | 3/5 | |
| Independence House | 12.1 mi | Fostoria, OH | ★★★★☆ | 4/5 | |
| Spring Creek Nursing and Rehabilitation Center LLC | 13.1 mi | Green Springs, OH | ★☆☆☆☆ | 2/5 | |
| Bethesda Care Center | 17.1 mi | Fremont, OH | ★★☆☆☆ | 2/5 | |
| Majestic Care of Clyde | 17.7 mi | Clyde, OH | ★★☆☆☆ | 2/5 | abuse |
| Parkview Care Center | 17.8 mi | Fremont, OH | ★★☆☆☆ | 1/5 | |
| Countryside Manor Nursing and Rehabilitation LLC | 18.3 mi | Fremont, OH | ★☆☆☆☆ | 1/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 366473.