The Arbor

Name: The Arbor
Address: 300 Clynelish Close, Pittsboro, NC, 27312, US
Telephone: 9195452690

300 Clynelish Close, Pittsboro, NC 27312 · Chatham County · 16 certified beds · avg 12 residents/day · certified since Sep 28, 2006

5/5

Health inspection rating (on-site)

Serious findings on record

$6,350

Fines, last 3 years

4.72

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (6)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Mar 12, 2025	F · Potential for harm, facility-wide	The facility did not electronically submit complete and accurate staffing information to the government, based on payroll and other verifiable records.
Jan 10, 2024	E · Potential for harm, repeated	The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication.
Jan 10, 2024	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Jan 10, 2024	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Jan 10, 2024	D · Potential for harm, one-off	The facility did not educate residents and staff about COVID-19 vaccination, offer the vaccine to those eligible after that education, or properly document everyone's vaccination status.
Jan 10, 2024	B · Minimal risk, repeated	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.

Inspection trend by year

Year	Citations	Serious (G–L)	Worst severity that year
2024	5	0	E
2025	1	0	F

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

2 fines totaling $6,350.

Date	Type	Amount / length
Oct 2, 2023	Fine	$2,117
Sep 11, 2023	Fine	$4,233

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	North Carolina avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.72	4.01	3.95	top 15% in North Carolina; top 18% in the U.S.
Registered Nurse hours	1.27	0.64	0.69	top 7% in North Carolina; top 8% in the U.S.
Weekend total nurse staffing	5.30	3.56	3.50	top 7% in North Carolina; top 4% in the U.S.
Weekend RN hours (not acuity-adjusted)	1.57	0.41	0.48	top 2% in North Carolina; top 2% in the U.S.
Total nursing staff turnover (%)	0.0	49.0	45.8	top 1% in North Carolina; top 1% in the U.S.
RN turnover (%)	0.0	45.7	42.9	—

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.46, RN 1.20, weekend 5.00. Staffing rating: 5/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: —/5 · short-stay residents: 4/5

Who owns this facility

Non profit - Corporation

Owner / manager	Type	Role	Stake	Since
Armstrong, Diane	Individual	ADP of the SNF	NOT APPLICABLE	12/19/2025
Boylan-Walker, Dana	Individual	Corporate Officer	NOT APPLICABLE	05/24/2022
Boylan-Walker, Dana	Individual	Operational/Managerial Control	NOT APPLICABLE	05/24/2022
Cannon, Rob	Individual	Corporate Director	NOT APPLICABLE	01/01/2024
Cannon, Rob	Individual	Operational/Managerial Control	NOT APPLICABLE	01/01/2024
Chapman, Lisa	Individual	Corporate Director	NOT APPLICABLE	01/01/2022
Chapman, Lisa	Individual	Operational/Managerial Control	NOT APPLICABLE	01/01/2022
De St. Aubin, Denis	Individual	Corporate Director	NOT APPLICABLE	01/01/2023
De St. Aubin, Denis	Individual	Operational/Managerial Control	NOT APPLICABLE	01/01/2023
Kahler, H. Richard	Individual	Corporate Director	NOT APPLICABLE	09/01/2024
Kahler, H. Richard	Individual	Operational/Managerial Control	NOT APPLICABLE	09/01/2024
Kendra, Victoria	Individual	Operational/Managerial Control	NOT APPLICABLE	03/01/2017
Marshall, Robert	Individual	Corporate Director	NOT APPLICABLE	01/01/2023
Marshall, Robert	Individual	Operational/Managerial Control	NOT APPLICABLE	01/01/2023
McKenna, Gary	Individual	Corporate Director	NOT APPLICABLE	01/01/2025
McKenna, Gary	Individual	Operational/Managerial Control	NOT APPLICABLE	01/01/2025
Meyer Austin, Leah	Individual	Corporate Director	NOT APPLICABLE	01/01/2025
Meyer Austin, Leah	Individual	Operational/Managerial Control	NOT APPLICABLE	01/01/2025
Perry, David	Individual	Corporate Director	NOT APPLICABLE	01/01/2020
Perry, David	Individual	Operational/Managerial Control	NOT APPLICABLE	01/01/2020

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do your actual daily staffing levels compare to what's reported on Medicare's Care Compare website?"
"What systems do you use to prevent medication errors, and what happens when one occurs?"
"How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"How do you handle COVID-19 vaccination for residents and staff, and what happens during an outbreak?"
"Who completes resident assessments here, and how do you check them for accuracy?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
The Laurels of Chatham	6.3 mi	Pittsboro, NC	★★☆☆☆	2/5
The Cedars of Chapel Hill	9.4 mi	Chapel Hill, NC	★★★★☆	5/5
Signature Healthcare of Chapel Hill	10.4 mi	Chapel Hill, NC	★★★☆☆	3/5
Parkview Health and Rehabilitation Center	11.5 mi	Chapel Hill, NC	★★★★★	5/5
Carol Woods	12.2 mi	Chapel Hill, NC	★★★★★	4/5
Southpoint Rehabilitation and Healthcare Center	12.7 mi	Durham, NC	★☆☆☆☆	1/5	abuse
Pruitthealth-Carolina Point	14.8 mi	Durham, NC	★☆☆☆☆	2/5
Unc Rex Rehab & Nursing Care Center of Apex	14.9 mi	Apex, NC	★★★★★	5/5
The Forest at Duke INC	15.1 mi	Durham, NC	★★★★☆	5/5
Sanford Health & Rehabilitation Co	15.6 mi	Sanford, NC	★★★★☆	4/5
Pruitthealth-Durham	16.8 mi	Durham, NC	★☆☆☆☆	1/5
University Health and Rehabilitation Center	17.4 mi	Durham, NC	★☆☆☆☆	1/5

Compare this facility with the 3 closest →

All facilities in Pittsboro →

Facility data as of CMS processing date 2026-08-01. CCN 345539.

The Care File

Visit checklist — The Arbor

300 Clynelish Close, Pittsboro, NC 27312 · 9195452690

Health inspection rating 5/5 · CMS overall 5/5· Fines (3y): $6,350

Questions for the administrator:

☐ "How do your actual daily staffing levels compare to what's reported on Medicare's Care Compare website?"
☐ "What systems do you use to prevent medication errors, and what happens when one occurs?"
☐ "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "How do you handle COVID-19 vaccination for residents and staff, and what happens during an outbreak?"
☐ "Who completes resident assessments here, and how do you check them for accuracy?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 345539 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)