Sterling Care Hillhaven

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

What these staffing numbers mean →

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.88, RN 0.63, weekend 3.68.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.88 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 1/5.

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Limited Liability company

All 7 owning or managing parties CMS has on file are shown — none excluded.

Other facilities in the same chain

CMS lists this facility under the chain Sterling Care — 6 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

• Sterling Care Riverside — Belcamp, MD · overall 5/5
• Sterling Care Rockville Nursing — Rockville, MD · overall 4/5
• Sterling Care Bel Air — Bel Air, MD · overall 3/5abuse
• Sterling Care Bethesda — Bethesda, MD · overall 3/5
• Sterling Care Forest Hill — Forest Hill, MD · overall 5/5

Listed by state, then facility name — not a ranking.

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

• "How often do you evaluate your nurse aides and what ongoing training do they receive?"
• "How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
• "What does the care plan for a brand-new resident cover in the first 48 hours, and who writes it?"
• "How do you arrange eye and hearing care for residents, including appointments and equipment like glasses or hearing aids?"
• "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
• "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
• "How do you keep residents' medical records accurate, complete, and secure?"
• "What percentage of your residents and staff are vaccinated against flu and pneumonia, and how do you offer the vaccines?"

Also worth asking anywhere

• "Your weekend nurse staffing is reported below the Maryland midpoint — how does the weekend schedule differ from a weekday?"
• "Can I see the plan of correction for the findings in your most recent state inspection?"
• "CMS reports 67% total nursing staff turnover here — who on the care team has been with you longest?"
• "Can I visit again unannounced, at a mealtime or on a weekend?"

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in Prince Georges, MD — 19 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

• Villa Rosa Nursing and Rehabilitation, LLC — Mitchellville, MD · overall 2/5
• Autumn Lake Healthcare at Bradford Oaks — Clinton, MD · overall 4/5
• Autumn Lake Healthcare at Cherry Lane — Laurel, MD · overall 5/5
• Autumn Lake Healthcare at Patuxent River — Laurel, MD · overall 3/5
• Complete Care at Hyattsville — Hyattsville, MD · overall 2/5

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Adelphi →