Southampton Memorial Hosp

100 Fairview Dr, Franklin, VA 23851 (opens Google Maps) · Franklin City County · (757) 569-6287· 129 certified beds · avg 88 residents/day · certified since Dec 2, 1985 · Medicare and Medicaid certified

Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →

4/5

Health inspection rating (on-site)

inspected Sep 22, 2023

Serious findings on record

Fines, last 3 years

4.75

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

New to these records? How to read an inspection report →

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5 · how star ratings work →

⚠ The most recent standard health inspection was more than 2 years ago — conditions may have changed.

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.

Inspection findings in the public record

Showing the latest 3 of 19 inspection findings. Open the full record below to read every finding.

Sep 22, 2023E · Potential for more than minimal harm, pattern
The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. F-0677
Sep 22, 2023D · Potential for more than minimal harm, isolated
The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. F-0657
Sep 22, 2023D · Potential for more than minimal harm, isolated
The facility did not keep complete, dated laboratory records in residents' files. F-0775

View all 19 inspection findingsShow only the latest 3 findings

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.

Date	Severity	What the facility was cited for
Sep 22, 2023	E · Potential for more than minimal harm, pattern	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · F-0677
Sep 22, 2023	D · Potential for more than minimal harm, isolated	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · F-0657
Sep 22, 2023	D · Potential for more than minimal harm, isolated	The facility did not keep complete, dated laboratory records in residents' files. · F-0775
Feb 12, 2020	E · Potential for more than minimal harm, pattern	The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. · F-0578
Feb 12, 2020	E · Potential for more than minimal harm, pattern	The facility transferred or discharged a resident without a valid reason, or failed to provide the required documentation and information when moving a resident out. · F-0622
Feb 12, 2020	D · Potential for more than minimal harm, isolated	The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. · F-0558
Feb 12, 2020	D · Potential for more than minimal harm, isolated	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · F-0641
Feb 12, 2020	D · Potential for more than minimal harm, isolated	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · F-0657
Feb 12, 2020	D · Potential for more than minimal harm, isolated	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · F-0677
Feb 12, 2020	D · Potential for more than minimal harm, isolated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761
Feb 12, 2020	D · Potential for more than minimal harm, isolated	The facility did not keep complete, dated laboratory records in residents' files. · F-0775
Oct 18, 2018	D · Potential for more than minimal harm, isolated	The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection. · F-0607
Oct 18, 2018	D · Potential for more than minimal harm, isolated	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · F-0609
Oct 18, 2018	D · Potential for more than minimal harm, isolated	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · F-0641
Oct 18, 2018	D · Potential for more than minimal harm, isolated	The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. · F-0688
Oct 18, 2018	D · Potential for more than minimal harm, isolated	The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. · F-0758
Oct 18, 2018	D · Potential for more than minimal harm, isolated	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. · F-0759
Oct 18, 2018	D · Potential for more than minimal harm, isolated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761
Oct 18, 2018	D · Potential for more than minimal harm, isolated	The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations. · F-0883

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (8 → 3).

Citations by recorded inspection yearPublished citation counts, not a quality score · Source: CMS, 2026-08-01

All citationsSerious citations (G–L)

2018

2020

2023

All bars start at zero. Exact values and supporting details remain below.

Year	Citations	Worst severity that year
2018	8	D
2020	8	E
2023	3	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

What these staffing numbers mean →

Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01

This facilityVirginia averageU.S. average

Total nurse staffing (hours per resident per day)

4.75

3.67

3.95

Registered Nurse hours

1.41

0.66

0.69

Weekend total nurse staffing

4.04

3.21

3.50

All bars start at zero. Exact values and supporting details remain below.

Measure	This facility	Virginia avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.75	3.67	3.95	top 15% in Virginia; top 18% in the U.S.
Registered Nurse hours	1.41	0.66	0.69	top 6% in Virginia; top 6% in the U.S.
Weekend total nurse staffing	4.04	3.21	3.50	top 17% in Virginia; top 22% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.80	0.46	0.48	top 8% in Virginia; top 11% in the U.S.
Total nursing staff turnover (%)	31.6	48.1	45.8	top 14% in Virginia; top 17% in the U.S.
RN turnover (%)	25.0	48.2	42.9	top 13% in Virginia; top 20% in the U.S.

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.01, RN 1.19, weekend 3.40.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.01 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.

Quality measures: assessments & claims

Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.

Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 3/5

Costs & payment

Price evidence · separate from quality

No verified facility-specific private-pay price is available in our data for Southampton Memorial Hosp. CMS inspection and staffing records do not tell us what this home will charge you.

Calculate a stay from a quote you receive

Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.

Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.

Before you compare prices

Request the room type, effective date and itemized daily rate in writing.
Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.

Understand who pays for care · How we handle price evidence · Report an incorrect price

Who owns this facility

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

Non profit - Church related

Owner / manager	Type	Role	Stake	Since
Bon Secours Hampton Roads Health System INC	Organization	Direct Ownership Interest	NOT APPLICABLE	01/01/2020
Bon Secours Mercy Health INC	Organization	Indirect Ownership Interest	NOT APPLICABLE	01/01/2020
Beale, Teresa	Individual	Corporate Director	NOT APPLICABLE	01/01/2022
Beale, Teresa	Individual	Trustee of the SNF	NOT APPLICABLE	01/01/2022
Bon Secours Mercy Health INC	Organization	ADP of the SNF	NOT APPLICABLE	03/28/2025
Cannady, David	Individual	Corporate Director	NOT APPLICABLE	01/01/2023
Cannady, David	Individual	Trustee of the SNF	NOT APPLICABLE	01/01/2023
Davis-Hagens, Patricia	Individual	Corporate Director	NOT APPLICABLE	10/18/2021
Davis-Hagens, Patricia	Individual	Trustee of the SNF	NOT APPLICABLE	10/18/2022
Fairchild, Charlette	Individual	Corporate Director	NOT APPLICABLE	01/01/2020
Fairchild, Charlette	Individual	Trustee of the SNF	NOT APPLICABLE	01/01/2020
Gerardo, Edward	Individual	Corporate Director	NOT APPLICABLE	01/01/2023
Gerardo, Edward	Individual	Trustee of the SNF	NOT APPLICABLE	01/01/2023
Glynn, Dawn	Individual	Corporate Director	NOT APPLICABLE	01/01/2024
Glynn, Dawn	Individual	Trustee of the SNF	NOT APPLICABLE	01/01/2024
Hajimomenian, Amir	Individual	Managing Control - Governing Body	NOT APPLICABLE	01/01/2025
Hajimomenian, Amir	Individual	Corporate Officer	NOT APPLICABLE	01/01/2025
Hajimomenian, Amir	Individual	ADP of the SNF	NOT APPLICABLE	07/17/2025
Haynes, Jonathan	Individual	Corporate Director	NOT APPLICABLE	01/01/2022
Haynes, Jonathan	Individual	Corporate Officer	NOT APPLICABLE	01/01/2022

Showing 20 of 41 parties CMS has on file for this facility; 21 are not displayed. The full list is in the CMS Ownership dataset.

Questions to ask on your visit

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
"Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
"How are lab results filed and reviewed, and how quickly does the doctor see abnormal results?"
"How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
"Under what circumstances would you discharge or transfer a resident, and what notice and appeal rights would we have?"
"Can you give me examples of how you adjust daily routines and room setups to fit each resident's preferences?"
"Who completes resident assessments here, and how do you check them for accuracy?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"

Also worth asking anywhere

"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the plan of correction for the findings in your most recent state inspection?"
"CMS reports 32% total nursing staff turnover here — who on the care team has been with you longest?"
"The ownership record on file lists 41 owning or managing parties — who makes the decisions about staffing levels?"
"Can I visit again unannounced, at a mealtime or on a weekend?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Courtland Rehabilitation and Healthcare Center	6.7 mi	Courtland, VA	★☆☆☆☆	2/5
Windsor Grove Health and Rehabilitation	13.7 mi	Windsor, VA	★★☆☆☆	2/5
Lake Prince Woods, INC	18.7 mi	Suffolk, VA	★★★★★	5/5
Autumn Care of Suffolk	19.4 mi	Suffolk, VA	★★☆☆☆	3/5
Nans Pointe Rehabilitation and Nursing	19.8 mi	Suffolk, VA	★☆☆☆☆	1/5

Compare this facility with the 3 closest →

All facilities in Franklin →

Facility data as of CMS processing date 2026-08-01. CCN 495157.

This page is the printable visit checklist. If your browser did not open the print dialog automatically, use File → Print (Ctrl/⌘-P).

The Care File

Visit checklist — Southampton Memorial Hosp

100 Fairview Dr, Franklin, VA 23851 · (757) 569-6287

Health inspection rating 4/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
☐ "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
☐ "How are lab results filed and reviewed, and how quickly does the doctor see abnormal results?"
☐ "How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
☐ "Under what circumstances would you discharge or transfer a resident, and what notice and appeal rights would we have?"
☐ "Can you give me examples of how you adjust daily routines and room setups to fit each resident's preferences?"
☐ "Who completes resident assessments here, and how do you check them for accuracy?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the plan of correction for the findings in your most recent state inspection?"
☐ "CMS reports 32% total nursing staff turnover here — who on the care team has been with you longest?"
☐ "The ownership record on file lists 41 owning or managing parties — who makes the decisions about staffing levels?"
☐ "Can I visit again unannounced, at a mealtime or on a weekend?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 495157 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)