Southampton Memorial Hosp
100 Fairview Dr, Franklin, VA 23851 · Franklin City County · 129 certified beds · avg 88 residents/day · certified since Dec 2, 1985
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5
⚠ The most recent standard health inspection was more than 2 years ago — conditions may have changed.
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (19)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Sep 22, 2023 | E · Potential for harm, repeated | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. |
| Sep 22, 2023 | D · Potential for harm, one-off | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. |
| Sep 22, 2023 | D · Potential for harm, one-off | The facility did not keep complete, dated laboratory records in residents' files. |
| Feb 12, 2020 | E · Potential for harm, repeated | The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. |
| Feb 12, 2020 | E · Potential for harm, repeated | The facility transferred or discharged a resident without a valid reason, or failed to provide the required documentation and information when moving a resident out. |
| Feb 12, 2020 | D · Potential for harm, one-off | The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. |
| Feb 12, 2020 | D · Potential for harm, one-off | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. |
| Feb 12, 2020 | D · Potential for harm, one-off | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. |
| Feb 12, 2020 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. |
| Feb 12, 2020 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Feb 12, 2020 | D · Potential for harm, one-off | The facility did not keep complete, dated laboratory records in residents' files. |
| Oct 18, 2018 | D · Potential for harm, one-off | The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection. |
| Oct 18, 2018 | D · Potential for harm, one-off | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. |
| Oct 18, 2018 | D · Potential for harm, one-off | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. |
| Oct 18, 2018 | D · Potential for harm, one-off | The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. |
| Oct 18, 2018 | D · Potential for harm, one-off | The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. |
| Oct 18, 2018 | D · Potential for harm, one-off | The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. |
| Oct 18, 2018 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Oct 18, 2018 | D · Potential for harm, one-off | The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations. |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (8 → 3).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2018 | 8 | 0 | D |
| 2020 | 8 | 0 | E |
| 2023 | 3 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Virginia avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.75 | 3.67 | 3.95 | top 15% in Virginia; top 18% in the U.S. |
| Registered Nurse hours | 1.41 | 0.66 | 0.69 | top 6% in Virginia; top 6% in the U.S. |
| Weekend total nurse staffing | 4.04 | 3.21 | 3.50 | top 17% in Virginia; top 22% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.80 | 0.46 | 0.48 | top 8% in Virginia; top 11% in the U.S. |
| Total nursing staff turnover (%) | 31.6 | 48.1 | 45.8 | top 14% in Virginia; top 17% in the U.S. |
| RN turnover (%) | 25.0 | 48.2 | 42.9 | top 13% in Virginia; top 20% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.01, RN 1.19, weekend 3.40. Staffing rating: 5/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 3/5
Who owns this facility
Non profit - Church related
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Bon Secours Hampton Roads Health System INC | Organization | Direct Ownership Interest | NOT APPLICABLE | 01/01/2020 |
| Bon Secours Mercy Health INC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 01/01/2020 |
| Beale, Teresa | Individual | Corporate Director | NOT APPLICABLE | 01/01/2022 |
| Beale, Teresa | Individual | Trustee of the SNF | NOT APPLICABLE | 01/01/2022 |
| Bon Secours Mercy Health INC | Organization | ADP of the SNF | NOT APPLICABLE | 03/28/2025 |
| Cannady, David | Individual | Corporate Director | NOT APPLICABLE | 01/01/2023 |
| Cannady, David | Individual | Trustee of the SNF | NOT APPLICABLE | 01/01/2023 |
| Davis-Hagens, Patricia | Individual | Corporate Director | NOT APPLICABLE | 10/18/2021 |
| Davis-Hagens, Patricia | Individual | Trustee of the SNF | NOT APPLICABLE | 10/18/2022 |
| Fairchild, Charlette | Individual | Corporate Director | NOT APPLICABLE | 01/01/2020 |
| Fairchild, Charlette | Individual | Trustee of the SNF | NOT APPLICABLE | 01/01/2020 |
| Gerardo, Edward | Individual | Corporate Director | NOT APPLICABLE | 01/01/2023 |
| Gerardo, Edward | Individual | Trustee of the SNF | NOT APPLICABLE | 01/01/2023 |
| Glynn, Dawn | Individual | Corporate Director | NOT APPLICABLE | 01/01/2024 |
| Glynn, Dawn | Individual | Trustee of the SNF | NOT APPLICABLE | 01/01/2024 |
| Hajimomenian, Amir | Individual | Managing Control - Governing Body | NOT APPLICABLE | 01/01/2025 |
| Hajimomenian, Amir | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2025 |
| Hajimomenian, Amir | Individual | ADP of the SNF | NOT APPLICABLE | 07/17/2025 |
| Haynes, Jonathan | Individual | Corporate Director | NOT APPLICABLE | 01/01/2022 |
| Haynes, Jonathan | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2022 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
- "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
- "How are lab results filed and reviewed, and how quickly does the doctor see abnormal results?"
- "How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
- "Under what circumstances would you discharge or transfer a resident, and what notice and appeal rights would we have?"
- "Can you give me examples of how you adjust daily routines and room setups to fit each resident's preferences?"
- "Who completes resident assessments here, and how do you check them for accuracy?"
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Courtland Rehabilitation and Healthcare Center | 6.7 mi | Courtland, VA | ★☆☆☆☆ | 2/5 | |
| Windsor Grove Health and Rehabilitation | 13.7 mi | Windsor, VA | ★★☆☆☆ | 2/5 | |
| Lake Prince Woods, INC | 18.7 mi | Suffolk, VA | ★★★★★ | 5/5 | |
| Autumn Care of Suffolk | 19.4 mi | Suffolk, VA | ★★☆☆☆ | 3/5 | |
| Nans Pointe Rehabilitation and Nursing | 19.8 mi | Suffolk, VA | ★☆☆☆☆ | 1/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 495157.