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Shenandoah Valley Westminster Canterbury
300 Westminster Canterbury Dr, Winchester, VA 22603 (opens Google Maps) · Frederick County · (540) 665-0156· 51 certified beds · avg 44 residents/day · certified since Jan 14, 1987 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
3/5
Health inspection rating (on-site)
inspected May 1, 2026
0
Serious findings on record
$0
Fines, last 3 years
6.47
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Inspection findings in the public record
Showing the latest 3 of 22 inspection findings. Open the full record below to read every finding.
The facility did not have a registered nurse on duty at least 8 hours a day, or did not have a registered nurse serving full-time as director of nursing. F-0727
The facility did not educate residents and staff about COVID-19 vaccination, offer the vaccine to those eligible after that education, or properly document everyone's vaccination status. F-0887
The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. F-0812
View all 22 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| May 1, 2026 | F · Potential for more than minimal harm, widespread | The facility did not have a registered nurse on duty at least 8 hours a day, or did not have a registered nurse serving full-time as director of nursing. · F-0727 |
| May 1, 2026 | F · Potential for more than minimal harm, widespread | The facility did not educate residents and staff about COVID-19 vaccination, offer the vaccine to those eligible after that education, or properly document everyone's vaccination status. · F-0887 |
| May 1, 2026 | E · Potential for more than minimal harm, pattern | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Mar 23, 2023 | F · Potential for more than minimal harm, widespread | The facility did not designate a qualified infection preventionist — a trained person responsible for running the infection prevention and control program. · F-0882 |
| Mar 23, 2023 | E · Potential for more than minimal harm, pattern | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Mar 23, 2023 | E · Potential for more than minimal harm, pattern | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · F-0686 |
| Mar 23, 2023 | E · Potential for more than minimal harm, pattern | The facility did not provide safe and appropriate pain management for a resident who needed it. · F-0697 |
| Mar 23, 2023 | E · Potential for more than minimal harm, pattern | The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason. · F-0757 |
| Mar 23, 2023 | E · Potential for more than minimal harm, pattern | The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. · F-0758 |
| Mar 23, 2023 | D · Potential for more than minimal harm, isolated | The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave. · F-0625 |
| Mar 23, 2023 | D · Potential for more than minimal harm, isolated | The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable. · F-0655 |
| Mar 23, 2023 | D · Potential for more than minimal harm, isolated | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · F-0657 |
| Mar 23, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684 |
| Mar 23, 2023 | D · Potential for more than minimal harm, isolated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Mar 23, 2023 | D · Potential for more than minimal harm, isolated | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · F-0842 |
| Sep 23, 2021 | E · Potential for more than minimal harm, pattern | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Sep 23, 2021 | D · Potential for more than minimal harm, isolated | The facility transferred or discharged a resident without a valid reason, or failed to provide the required documentation and information when moving a resident out. · F-0622 |
| Sep 23, 2021 | D · Potential for more than minimal harm, isolated | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · F-0657 |
| Sep 23, 2021 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684 |
| Sep 23, 2021 | D · Potential for more than minimal harm, isolated | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695 |
| Sep 23, 2021 | D · Potential for more than minimal harm, isolated | The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason. · F-0757 |
| Sep 23, 2021 | D · Potential for more than minimal harm, isolated | The facility did not regularly inspect bed frames, mattresses, and bed rails for safety, or the rails and mattresses were not attached safely to the frames. · F-0909 |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (12 → 3).
All citationsSerious citations (G–L)
2021
All citations: 7
Serious citations (G–L): 0
2023
All citations: 12
Serious citations (G–L): 0
2026
All citations: 3
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2021 | 7 | 0 | E |
| 2023 | 12 | 0 | F |
| 2026 | 3 | 0 | F |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityVirginia averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 6.47
Virginia average: 3.67
U.S. average: 3.95
Registered Nurse hours
This facility: 0.72
Virginia average: 0.66
U.S. average: 0.69
Weekend total nurse staffing
This facility: 5.89
Virginia average: 3.21
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Virginia avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 6.47 | 3.67 | 3.95 | top 3% in Virginia; top 2% in the U.S. |
| Registered Nurse hours | 0.72 | 0.66 | 0.69 | top 21% in Virginia; top 35% in the U.S. |
| Weekend total nurse staffing | 5.89 | 3.21 | 3.50 | top 3% in Virginia; top 2% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.37 | 0.46 | 0.48 | top 41% in Virginia; bottom 46% in the U.S. |
| Total nursing staff turnover (%) | 25.0 | 48.1 | 45.8 | top 6% in Virginia; top 7% in the U.S. |
| RN turnover (%) | 40.0 | 48.2 | 42.9 | top 34% in Virginia; top 46% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.65, RN 0.63, weekend 5.14.Comparing with Medicare Care Compare? Care Compare shows the raw figure (5.65 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 4/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Shenandoah Valley Westminster Canterbury. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Heishmann, Andrew | Individual | Corporate Director | NOT APPLICABLE | 02/13/2024 |
| Heishmann, Andrew | Individual | Operational/Managerial Control | NOT APPLICABLE | 02/13/2024 |
| Heishmann, Andrew | Individual | ADP of the SNF | NOT APPLICABLE | 02/13/2024 |
| Patterson, Paige | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/29/2022 |
| Patterson, Paige | Individual | ADP of the SNF | NOT APPLICABLE | 07/29/2022 |
| Shiley, Gloria | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2008 |
| Shiley, Gloria | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2008 |
| Shiley, Gloria | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2008 |
| Thomas, Michelle | Individual | Corporate Director | NOT APPLICABLE | 03/21/2005 |
| Thomas, Michelle | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/21/2005 |
| Thomas, Michelle | Individual | ADP of the SNF | NOT APPLICABLE | 03/21/2005 |
| Wernecke, Duane | Individual | Corporate Officer | NOT APPLICABLE | 07/03/2012 |
| Wernecke, Duane | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/03/2012 |
| Wernecke, Duane | Individual | ADP of the SNF | NOT APPLICABLE | 07/03/2012 |
All 14 owning or managing parties CMS has on file are shown — none excluded.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "How many hours a day is a registered nurse physically in the building, including weekends?"
- "How do you handle COVID-19 vaccination for residents and staff, and what happens during an outbreak?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "Who is your infection preventionist, and what training do they have?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
- "How do you assess and manage residents' pain, especially for those who have trouble communicating?"
- "How often is each resident's medication list reviewed, and who decides when a drug can be reduced or stopped?"
Also worth asking anywhere
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 25% total nursing staff turnover here — who on the care team has been with you longest?"
- "The ownership record on file lists 14 owning or managing parties — who makes the decisions about staffing levels?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Winchester Health & Rehabilitation | 0.5 mi | Winchester, VA | ★☆☆☆☆ | 1/5 | |
| The Village at Orchard Ridge | 1.9 mi | Winchester, VA | ★★★★★ | 4/5 | |
| Evergreen Health and Rehabilitation Center | 2.3 mi | Winchester, VA | ★★☆☆☆ | 2/5 | |
| Rose Hill Health and Rehab | 11.2 mi | Berryville, VA | ★☆☆☆☆ | 2/5 | |
| Heritage Hall Front Royal | 17.8 mi | Front Royal, VA | ★★★★★ | 5/5 | |
| Willow Tree Healthcare Center | 18.2 mi | Charles Town, WV | ★★★☆☆ | 3/5 | |
| Shenandoah Center | 18.7 mi | Charles Town, WV | ★★☆☆☆ | 2/5 | |
| Lynn Care Center | 18.9 mi | Front Royal, VA | ★★☆☆☆ | 1/5 | abuse |
| Care Haven Center | 19.9 mi | Martinsburg, WV | ★★★★★ | 4/5 |
Facility data as of CMS processing date 2026-08-01. CCN 495165.