Shady Lane Nursing Care Center

Name: Shady Lane Nursing Care Center
Address: 1235 S 24th St, Manitowoc, WI, 54220, US
Telephone: 9206828254

1235 S 24th St, Manitowoc, WI 54220 · Manitowoc County · 50 certified beds · avg 44 residents/day · certified since Oct 1, 1995

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

5.38

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Actual harm, one-off · Jun 24, 2026 · F-0689 · triggered by a complaint

The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: May 7, 2026 (Past Non-Compliance)

▲ Actual harm, one-off · Apr 16, 2025 · F-0880

The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.

Why it matters: Weak infection control lets illnesses like flu, COVID-19, and drug-resistant infections spread quickly among vulnerable residents.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: May 15, 2025 (Deficient, Provider has date of correction)

All citations in the current public record (5)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jun 24, 2026	▲ G · Actual harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Apr 16, 2025	▲ G · Actual harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Apr 16, 2025	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Apr 16, 2025	D · Potential for harm, one-off	The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason.
Nov 30, 2023	D · Potential for harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint

Inspection trend by year

Year	Citations	Serious (G–L)	Worst severity that year
2023	1	0	D
2025	3	1	G ▲
2026	1	1	G ▲

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Wisconsin avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	5.38	4.29	3.95	top 15% in Wisconsin; top 9% in the U.S.
Registered Nurse hours	1.34	1.01	0.69	top 16% in Wisconsin; top 7% in the U.S.
Weekend total nurse staffing	5.01	3.84	3.50	top 10% in Wisconsin; top 6% in the U.S.
Weekend RN hours (not acuity-adjusted)	1.32	0.68	0.48	top 4% in Wisconsin; top 3% in the U.S.
Total nursing staff turnover (%)	37.7	46.9	45.8	top 25% in Wisconsin; top 30% in the U.S.
RN turnover (%)	33.3	39.7	42.9	top 40% in Wisconsin; top 33% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.11, RN 1.27, weekend 4.76. Staffing rating: 5/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 3/5 · long-stay residents: 3/5 · short-stay residents: 3/5

Who owns this facility

Non profit - Corporation

Owner / manager	Type	Role	Stake	Since
Avci, Kay	Individual	Corporate Director	NOT APPLICABLE	12/01/2019
Garcia, Heather	Individual	Corporate Director	NOT APPLICABLE	12/01/2020
Goetz, Dayna	Individual	Corporate Director	NOT APPLICABLE	12/01/2019
Herzog, Chris	Individual	Corporate Director	NOT APPLICABLE	12/01/2022
Less, David	Individual	Corporate Director	NOT APPLICABLE	12/16/2015
Meerdink, Todd	Individual	Corporate Officer	NOT APPLICABLE	08/16/1993
Meerdink, Todd	Individual	Operational/Managerial Control	NOT APPLICABLE	08/16/1993
Meerdink, Todd	Individual	ADP of the SNF	NOT APPLICABLE	08/16/1993
Neilson, Jody	Individual	Corporate Director	NOT APPLICABLE	12/08/2021
Neu, Matthew	Individual	Corporate Director	NOT APPLICABLE	12/01/2018
Nichter, Monica	Individual	Corporate Director	NOT APPLICABLE	12/01/2019
Sconzert, Aaron	Individual	Corporate Officer	NOT APPLICABLE	08/05/2024
Sconzert, Aaron	Individual	Operational/Managerial Control	NOT APPLICABLE	08/05/2024
Sconzert, Aaron	Individual	ADP of the SNF	NOT APPLICABLE	08/05/2024
Tienor, Dennis	Individual	Corporate Director	NOT APPLICABLE	12/01/2023
Verlinden, Laurence	Individual	Corporate Director	NOT APPLICABLE	10/01/2014
Verlinden, Laurence	Individual	Operational/Managerial Control	NOT APPLICABLE	10/01/2014
Verlinden, Laurence	Individual	ADP of the SNF	NOT APPLICABLE	10/01/2014
Weigel, Amy	Individual	Corporate Director	NOT APPLICABLE	07/01/2022

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"How often is each resident's medication list reviewed, and who decides when a drug can be reduced or stopped?"
"If my family member falls or their condition changes, exactly when and how will I be notified?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
St Marys Home for the Aged	0.4 mi	Manitowoc, WI	★★★★★	4/5
River's Bend Health Services	1.5 mi	Manitowoc, WI	★★★☆☆	3/5
North Ridge Health and Rehabilitation Center	2.4 mi	Manitowoc, WI	★★☆☆☆	2/5
Complete Care at Manitowoc LLC	3.2 mi	Manitowoc, WI	★★★★☆	4/5
Hamilton Health Services	7.8 mi	Two Rivers, WI	★★★★☆	4/5

Compare this facility with the 3 closest →

All facilities in Manitowoc →

Facility data as of CMS processing date 2026-08-01. CCN 525575.

The Care File

Visit checklist — Shady Lane Nursing Care Center

1235 S 24th St, Manitowoc, WI 54220 · 9206828254

Health inspection rating 4/5 · CMS overall 5/5· Fines (3y): $0

Most serious findings on record:

▲ Jun 24, 2026 (F-0689, Actual harm, one-off): The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
▲ Apr 16, 2025 (F-0880, Actual harm, one-off): The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.

Questions for the administrator:

☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "How often is each resident's medication list reviewed, and who decides when a drug can be reduced or stopped?"
☐ "If my family member falls or their condition changes, exactly when and how will I be notified?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 525575 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)