How to file a complaint about care →
No fines or payment denials in the published 3-year window.
359 Summer Street, New Bedford, MA 02740 (opens Google Maps) · Bristol County · (508) 996-6751· 217 certified beds · avg 126 residents/day · certified since Jul 1, 1990 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: DIOCESAN HEALTH FACILITIES (5 facilities, chain avg rating 3.6★)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Showing the latest 3 of 19 inspection findings. Open the full record below to read every finding.
The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. F-0812
The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. F-0686
The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. F-0880
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Aug 13, 2025 | E · Potential for more than minimal harm, pattern | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Aug 13, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · F-0686 |
| Aug 13, 2025 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Jun 25, 2024 | E · Potential for more than minimal harm, pattern | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Jun 25, 2024 | E · Potential for more than minimal harm, pattern | The facility did not have a working program to monitor how antibiotics are used. Tracking antibiotic use helps make sure these drugs are given only when needed and remain effective. · F-0881 |
| Jun 25, 2024 | E · Potential for more than minimal harm, pattern | The facility did not keep its building and grounds safe, functional, clean, and comfortable for residents, staff, and visitors. · F-0921 |
| Jun 25, 2024 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Jun 25, 2024 | D · Potential for more than minimal harm, isolated | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · F-0658 |
| Jun 25, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · F-0686 |
| Jun 25, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide care that took into account residents' past trauma or their cultural backgrounds. Care is supposed to be sensitive to what residents have lived through and where they come from. · F-0699 |
| Apr 16, 2024 | D · Potential for more than minimal harm, isolated | The facility did not treat residents with respect and dignity, or did not let them keep and use their own personal belongings. · from a complaint · F-0557 |
| Apr 16, 2024 | D · Potential for more than minimal harm, isolated | The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection. · from a complaint · F-0607 |
| Mar 31, 2023 | E · Potential for more than minimal harm, pattern | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · F-0584 |
| Mar 31, 2023 | E · Potential for more than minimal harm, pattern | The facility did not make sure residents actually saw their doctor face-to-face at all required visits. Doctors must examine nursing home residents in person on a regular schedule. · F-0712 |
| Mar 31, 2023 | E · Potential for more than minimal harm, pattern | The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. · F-0804 |
| Mar 31, 2023 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Mar 31, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle. · F-0679 |
| Mar 31, 2023 | D · Potential for more than minimal harm, isolated | The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason. · F-0757 |
| Mar 31, 2023 | D · Potential for more than minimal harm, isolated | The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · F-0760 |
Citations from standard inspections decreased between the last two inspection cycles (7 → 3).
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 7 | 0 | E |
| 2024 | 9 | 0 | E |
| 2025 | 3 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
No fines or payment denials in the published 3-year window.
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Massachusetts avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.38 | 3.89 | 3.95 | top 20% in Massachusetts; top 27% in the U.S. |
| Registered Nurse hours | 0.73 | 0.65 | 0.69 | top 27% in Massachusetts; top 34% in the U.S. |
| Weekend total nurse staffing | 4.08 | 3.51 | 3.50 | top 16% in Massachusetts; top 21% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.48 | 0.46 | 0.48 | top 33% in Massachusetts; top 36% in the U.S. |
| Total nursing staff turnover (%) | 27.3 | 38.2 | 45.8 | top 18% in Massachusetts; top 10% in the U.S. |
| RN turnover (%) | 25.0 | 42.6 | 42.9 | top 17% in Massachusetts; top 20% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.86, RN 0.64, weekend 3.59.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.86 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 3/5 · long-stay residents: 3/5 · short-stay residents: 3/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Sacred Heart Nursing Home. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
Non profit - Other
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Da Cunha, Edgar | Individual | Corporate Officer | NOT APPLICABLE | 09/24/2014 |
| Davis, Jennifer | Individual | W-2 Managing Employee | NOT APPLICABLE | 07/27/2015 |
| Diocesan Health Facilities | Organization | Operational/Managerial Control | NOT APPLICABLE | 01/01/2000 |
| Kiley, Kevin | Individual | Corporate Director | NOT APPLICABLE | 07/01/2019 |
| Long, Joanne | Individual | Corporate Director | NOT APPLICABLE | 09/24/2014 |
| Mello, Curtis | Individual | Contracted Managing Employee | NOT APPLICABLE | 01/01/2020 |
| Mitchell, Laura | Individual | Operational/Managerial Control | NOT APPLICABLE | 02/01/2020 |
| Oliveira, John | Individual | Corporate Director | NOT APPLICABLE | 09/24/2014 |
| Roque, Joanne | Individual | Corporate Director | NOT APPLICABLE | 07/01/2019 |
| Roque, Joanne | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/01/2019 |
| Saunders, Richard | Individual | Corporate Director | NOT APPLICABLE | 09/24/2014 |
| Smith, Walter | Individual | Corporate Director | NOT APPLICABLE | 09/24/2014 |
| Wilson, Richard | Individual | Corporate Director | NOT APPLICABLE | 09/24/2014 |
All 13 owning or managing parties CMS has on file are shown — none excluded.
CMS lists this facility under the chain Diocesan Health Facilities — 5 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
Listed by state, then facility name — not a ranking.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Brandon Woods of New Bedford | 1.2 mi | New Bedford, MA | ★☆☆☆☆ | 1/5 | SFF |
| Royal of Fairhaven Nursing Center | 1.4 mi | Fairhaven, MA | ★★☆☆☆ | 3/5 | |
| Vantage Health & Rehab of New Bedford | 1.4 mi | New Bedford, MA | ★☆☆☆☆ | 2/5 | |
| Hathaway Manor Extended Care | 1.7 mi | New Bedford, MA | ★★☆☆☆ | 2/5 | |
| Alden Court Nursing Care & Rehabilitation Center | 1.9 mi | Fairhaven, MA | ★★★★☆ | 4/5 | |
| Our Ladys Haven of Fairhaven INC | 1.9 mi | Fairhaven, MA | ★★★★★ | 4/5 | |
| Brandon Woods of Dartmouth | 2.6 mi | South Dartmouth, MA | ★★☆☆☆ | 2/5 | |
| Care One at New Bedford | 3.6 mi | New Bedford, MA | ★★★☆☆ | 3/5 | |
| Oaks, the | 6.4 mi | New Bedford, MA | ★★★★☆ | 4/5 | |
| Sippican Rehabilitation and Healthcare Center | 9.5 mi | Marion, MA | ★★★★☆ | 3/5 | |
| The Grove at Carvalho | 10.9 mi | Fall River, MA | ★☆☆☆☆ | 1/5 | |
| Kimwell Nursing and Rehabilitation | 11.3 mi | Fall River, MA | ★☆☆☆☆ | 2/5 |
Compare this facility with the 3 closest →
CMS records place this facility in Bristol, MA — 28 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 225389.
May we use Google Analytics cookies to measure visits and pages viewed? Optional — every feature works without them. Privacy details