Resorts at Pooler INC

Name: Resorts at Pooler INC
Address: 508 SOUTH ROGERS STREET, Pooler, GA, 31322, US
Telephone: 9127486840

508 South Rogers Street, Pooler, GA 31322 · Chatham County · 122 certified beds · avg 85 residents/day · certified since Mar 10, 1982

2/5

Health inspection rating (on-site)

Serious findings on record

$4,017

Fines, last 3 years

3.82

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 2/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (18)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Dec 7, 2025	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Dec 7, 2025	F · Potential for harm, facility-wide	The facility did not dispose of garbage and refuse properly.
Dec 7, 2025	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Dec 7, 2025	D · Potential for harm, one-off	The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate.
Dec 7, 2025	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Dec 7, 2025	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Jul 2, 2025	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · from a complaint
Jul 2, 2025	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint
Jul 2, 2025	D · Potential for harm, one-off	The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason. · from a complaint
Jul 2, 2025	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint
Jun 16, 2024	F · Potential for harm, facility-wide	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint
Jun 16, 2024	E · Potential for harm, repeated	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint
Jun 16, 2024	E · Potential for harm, repeated	The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave. · from a complaint
Jun 16, 2024	D · Potential for harm, one-off	The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate. · from a complaint
Jun 16, 2024	D · Potential for harm, one-off	The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need. · from a complaint
Jun 16, 2024	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · from a complaint
Apr 22, 2022	E · Potential for harm, repeated	The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician.
Apr 22, 2022	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (6 → 6).

Year	Citations	Worst severity that year
2022	2	E
2024	6	F
2025	10	F

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

1 fine totaling $4,017.

Date	Type	Amount / length
Jun 16, 2024	Fine	$4,017

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Georgia avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.82	3.54	3.95	top 25% in Georgia; top 47% in the U.S.
Registered Nurse hours	0.51	0.50	0.69	top 43% in Georgia; bottom 39% in the U.S.
Weekend total nurse staffing	3.68	3.09	3.50	top 12% in Georgia; top 34% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.65	0.35	0.48	top 7% in Georgia; top 19% in the U.S.
Total nursing staff turnover (%)	56.6	46.0	45.8	bottom 22% in Georgia; bottom 22% in the U.S.
RN turnover (%)	46.7	44.5	42.9	bottom 43% in Georgia; bottom 41% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.82, RN 0.51, weekend 3.68. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 3/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Rosenberg, Mindy	Individual	5% or Greater Direct Ownership Interest	100%	10/01/2019
508 Rogers LLC	Organization	5% or Greater Mortgage Interest	NOT APPLICABLE	10/01/2019
508 Rogers LLC	Organization	5% or Greater Security Interest	NOT APPLICABLE	10/01/2019
508 Rogers LLC	Organization	ADP of the SNF	NOT APPLICABLE	10/01/2019
Lancaster-Epps, Ramona	Individual	Operational/Managerial Control	NOT APPLICABLE	04/11/2023
Lancaster-Epps, Ramona	Individual	ADP of the SNF	NOT APPLICABLE	03/27/2025
Mohan, Amar	Individual	Operational/Managerial Control	NOT APPLICABLE	01/01/2023
Mohan, Amar	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2023
Rosenberg, Mindy	Individual	Corporate Officer	NOT APPLICABLE	08/01/2019
Rosenberg, Mindy	Individual	ADP of the SNF	NOT APPLICABLE	10/01/2019
Rosenberg, Zvi	Individual	5% or Greater Mortgage Interest	NOT APPLICABLE	10/01/2019
Rosenberg, Zvi	Individual	ADP of the SNF	NOT APPLICABLE	10/01/2019

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"Can I see where garbage is stored and how often it's removed?"
"Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
"If my family member is able to manage their own medications, would you allow it, and how is that decided?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
"Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
"How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Pruitthealth - Seaside	5.6 mi	Port Wentworth, GA	★★★☆☆	3/5
Savannah Post Acute LLC	8.4 mi	Savannah, GA	★☆☆☆☆	2/5
Candler Skilled Nursing Unit	10.5 mi	Savannah, GA	★★★★★	4/5
Abercorn Rehabilitation Center	10.6 mi	Savannah, GA	★☆☆☆☆	2/5
Bryan County HLTH & Rehab Ctr	11.7 mi	Richmond Hill, GA	★★☆☆☆	2/5
Savannah Crossing of Journey LLC	12.0 mi	Savannah, GA	★★★☆☆	3/5
Pruitthealth - Savannah	12.1 mi	Savannah, GA	★★☆☆☆	2/5
Riverview Health & Rehab Ctr	13.3 mi	Savannah, GA	★☆☆☆☆	1/5
Oaks Health Ctr at the Marshes of Skidaway Island	16.3 mi	Savannah, GA	★★★★☆	4/5
Effingham Care & Rehabilitation Center	19.8 mi	Springfield, GA	★★★★☆	4/5

Compare this facility with the 3 closest →

All facilities in Pooler →

Facility data as of CMS processing date 2026-08-01. CCN 115293.

The Care File

Visit checklist — Resorts at Pooler INC

508 South Rogers Street, Pooler, GA 31322 · 9127486840

Health inspection rating 2/5 · CMS overall 2/5· Fines (3y): $4,017

Questions for the administrator:

☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "Can I see where garbage is stored and how often it's removed?"
☐ "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
☐ "If my family member is able to manage their own medications, would you allow it, and how is that decided?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
☐ "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
☐ "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 115293 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)