Radford Health and Rehab Center

Name: Radford Health and Rehab Center
Address: 700 RANDOLPH STREET, Radford, VA, 24141, US
Telephone: 5406336533

700 Randolph Street, Radford, VA 24141 · Radford City County · 90 certified beds · avg 87 residents/day · certified since Jun 1, 2001

Part of chain: COMMONWEALTH CARE OF ROANOKE (12 facilities, chain avg rating 3.6★)

3/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.21

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Actual harm, one-off · Aug 8, 2019 · F-0689

The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: Aug 5, 2019 (Past Non-Compliance)

All citations in the current public record (27)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Feb 6, 2025	E · Potential for harm, repeated	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
Feb 6, 2025	D · Potential for harm, one-off	The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered.
Feb 6, 2025	D · Potential for harm, one-off	The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection.
Feb 6, 2025	D · Potential for harm, one-off	The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal.
Feb 6, 2025	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Feb 6, 2025	D · Potential for harm, one-off	The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable.
Feb 6, 2025	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Feb 6, 2025	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Feb 6, 2025	D · Potential for harm, one-off	The facility did not help a resident get vision and hearing services — such as eye exams, glasses, hearing tests, or hearing aids.
Feb 6, 2025	D · Potential for harm, one-off	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.
Feb 6, 2025	D · Potential for harm, one-off	The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes.
Feb 6, 2025	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Feb 6, 2025	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Feb 6, 2025	D · Potential for harm, one-off	The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason.
Feb 6, 2025	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Feb 6, 2025	D · Potential for harm, one-off	The facility did not provide timely, quality laboratory tests to meet residents' needs.
Feb 6, 2025	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Jan 13, 2022	D · Potential for harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away.
Jan 13, 2022	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Jan 13, 2022	D · Potential for harm, one-off	The facility did not provide or obtain laboratory tests when a doctor ordered them, or did not promptly report the results back to the doctor who ordered them.
Aug 8, 2019	▲ G · Actual harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Aug 8, 2019	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Aug 8, 2019	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.
Aug 8, 2019	D · Potential for harm, one-off	The facility used bed rails without first trying safer alternatives, or without assessing the resident's safety risk, discussing the risks and benefits with the resident or family, getting consent, and installing the rails correctly.
Aug 8, 2019	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Aug 8, 2019	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Aug 8, 2019	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (3 → 17).

Year	Citations	Serious (G–L)	Worst severity that year
2019	7	1	G ▲
2022	3	0	D
2025	17	0	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Virginia avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.21	3.67	3.95	bottom 39% in Virginia; bottom 22% in the U.S.
Registered Nurse hours	0.46	0.66	0.69	bottom 38% in Virginia; bottom 32% in the U.S.
Weekend total nurse staffing	2.89	3.21	3.50	bottom 46% in Virginia; bottom 25% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.24	0.46	0.48	bottom 27% in Virginia; bottom 19% in the U.S.
Total nursing staff turnover (%)	41.6	48.1	45.8	top 32% in Virginia; top 41% in the U.S.
RN turnover (%)	45.5	48.2	42.9	top 45% in Virginia; bottom 43% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.51, RN 0.50, weekend 3.15. Staffing rating: 2/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 4/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Bdsheffer LLC	Organization	Direct Ownership Interest	NOT APPLICABLE	01/14/2002
DJ Petrine LLC	Organization	Direct Ownership Interest	NOT APPLICABLE	08/16/2001
Goodall, Lury	Individual	Direct Ownership Interest	NOT APPLICABLE	09/21/2001
Petrine, James	Individual	Direct Ownership Interest	NOT APPLICABLE	08/16/2001
Sheffer, Brady	Individual	Direct Ownership Interest	NOT APPLICABLE	08/16/2001
Stallard, Patricia	Individual	Direct Ownership Interest	NOT APPLICABLE	08/16/2001
Alesantrino, Joe	Individual	Corporate Officer	NOT APPLICABLE	06/01/2019
Alesantrino, Joe	Individual	ADP of the SNF	NOT APPLICABLE	06/01/2019
Asbury, Brittney	Individual	Operational/Managerial Control	NOT APPLICABLE	12/01/2022
Asbury, Brittney	Individual	ADP of the SNF	NOT APPLICABLE	12/01/2022
Bdsheffer LLC	Organization	ADP of the SNF	NOT APPLICABLE	03/14/2003
Brochero, Alfonso	Individual	Individual Is an Owner, Partner or Trustee of Any ADP of the SNF	NOT APPLICABLE	12/03/2025
Commonwealth Care of Roanoke INC	Organization	Operational/Managerial Control	NOT APPLICABLE	06/14/2007
Commonwealth Care of Roanoke INC	Organization	ADP of the SNF	NOT APPLICABLE	11/24/2025
Huffman, Christi	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2020
Marquez, Gladys	Individual	Operational/Managerial Control	NOT APPLICABLE	06/01/2017
McKernan, Timothy	Individual	ADP of the SNF	NOT APPLICABLE	12/03/2025
Petrine, Deborah	Individual	Corporate Officer	NOT APPLICABLE	09/21/2001
Quality Care Rehab INC	Organization	ADP of the SNF	NOT APPLICABLE	10/01/2024
Rehnborg, Charles	Individual	Operational/Managerial Control	NOT APPLICABLE	08/01/2010

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"How do you keep residents' medical records accurate, complete, and secure?"
"Before any service that isn't covered by Medicare or Medicaid, how will you notify us and get our agreement?"
"What specific steps do you take to prevent abuse and neglect, and how are staff trained on them?"
"If you ever planned to discharge or transfer my family member, how much written notice would we receive and how could we appeal?"
"Who completes resident assessments here, and how do you check them for accuracy?"
"What does the care plan for a brand-new resident cover in the first 48 hours, and who writes it?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Highland Ridge Rehab Center	6.4 mi	Dublin, VA	★☆☆☆☆	2/5
The Wybe and Marietje Kroontje Health Care Center	9.4 mi	Blacksburg, VA	★☆☆☆☆	1/5
Heritage Hall Blacksburg	9.7 mi	Blacksburg, VA	★★★★☆	4/5
Pulaski HLTH & Rehab CNTR	11.3 mi	Pulaski, VA	★★★★☆	3/5

Compare this facility with the 3 closest →

All facilities in Radford →

Facility data as of CMS processing date 2026-08-01. CCN 495355.

The Care File

Visit checklist — Radford Health and Rehab Center

700 Randolph Street, Radford, VA 24141 · 5406336533

Health inspection rating 3/5 · CMS overall 4/5· Fines (3y): $0

Most serious findings on record:

▲ Aug 8, 2019 (F-0689, Actual harm, one-off): The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Questions for the administrator:

☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "How do you keep residents' medical records accurate, complete, and secure?"
☐ "Before any service that isn't covered by Medicare or Medicaid, how will you notify us and get our agreement?"
☐ "What specific steps do you take to prevent abuse and neglect, and how are staff trained on them?"
☐ "If you ever planned to discharge or transfer my family member, how much written notice would we receive and how could we appeal?"
☐ "Who completes resident assessments here, and how do you check them for accuracy?"
☐ "What does the care plan for a brand-new resident cover in the first 48 hours, and who writes it?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 495355 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)