Pruitthealth - Panama City
3212 Jenks Avenue, Panama City, FL 32405 · Bay County · 101 certified beds · avg 96 residents/day · certified since Jan 31, 2019
Part of chain: PRUITTHEALTH (95 facilities, chain avg rating 2.9★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (7)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Aug 14, 2025 | D · Potential for harm, one-off | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint |
| Apr 9, 2025 | D · Potential for harm, one-off | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. |
| Apr 9, 2025 | D · Potential for harm, one-off | The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate. |
| Apr 9, 2025 | D · Potential for harm, one-off | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. |
| Apr 9, 2025 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. |
| Apr 9, 2025 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Oct 27, 2022 | D · Potential for harm, one-off | The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate. |
Inspection trend by year
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2022 | 1 | 0 | D |
| 2025 | 6 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Florida avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.74 | 4.03 | 3.95 | bottom 37% in Florida; bottom 49% in the U.S. |
| Registered Nurse hours | 0.74 | 0.76 | 0.69 | top 41% in Florida; top 32% in the U.S. |
| Weekend total nurse staffing | 3.23 | 3.68 | 3.50 | bottom 16% in Florida; bottom 44% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.50 | 0.53 | 0.48 | top 42% in Florida; top 33% in the U.S. |
| Total nursing staff turnover (%) | 49.5 | 41.4 | 45.8 | bottom 28% in Florida; bottom 38% in the U.S. |
| RN turnover (%) | 26.7 | 46.0 | 42.9 | top 15% in Florida; top 24% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.68, RN 0.73, weekend 3.18. Staffing rating: 3/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 3/5
Who owns this facility
For profit - Individual
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Pruitthealth - Northwest Florida LLC | Organization | 5% or Greater Direct Ownership Interest | 99% | 10/16/2014 |
| United Health Services of Florida, INC | Organization | 5% or Greater Indirect Ownership Interest | 100% | 10/16/2014 |
| Bell, Scott | Individual | W-2 Managing Employee | NOT APPLICABLE | 02/09/2020 |
| Hamilton, Renee | Individual | W-2 Managing Employee | NOT APPLICABLE | 12/27/2021 |
| Jackson, Charles | Individual | W-2 Managing Employee | NOT APPLICABLE | 10/15/2021 |
| Merrick, Louise | Individual | W-2 Managing Employee | NOT APPLICABLE | 07/15/2021 |
| Pruitt, Neil | Individual | Corporate Director | NOT APPLICABLE | 10/16/2014 |
| Pruitt, Neil | Individual | Corporate Officer | NOT APPLICABLE | 10/16/2014 |
| Wray, Amanda | Individual | W-2 Managing Employee | NOT APPLICABLE | 03/30/2020 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
- "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
- "If my family member is able to manage their own medications, would you allow it, and how is that decided?"
- "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| St Andrews Bay Skilled Nursing and Rehabilitation | 1.4 mi | Panama City, FL | ★★★★☆ | 4/5 | |
| Community Health and Rehabilitation Center | 3.3 mi | Panama City, FL | ★★★★☆ | 4/5 | |
| Aviata at Emerald Shores | 5.4 mi | Callaway, FL | ★★★★★ | 5/5 | |
| Clifford Chester Sims State Veterans Nursing Home | 6.0 mi | Panama City, FL | ★★★★★ | 5/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 106121.