Plum City Care Ctr

Name: Plum City Care Ctr
Address: 301 CHERRY AVENUE WEST, Plum City, WI, 54761, US
Telephone: 7156472401

301 Cherry Avenue West, Plum City, WI 54761 · Pierce County · 50 certified beds · avg 43 residents/day · certified since Oct 1, 1989 · Medicare and Medicaid certified

Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →

Part of chain: REAL PROPERTY HEALTH FACILITIES (9 facilities, chain avg rating 3.1★)

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.51

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (9)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jan 8, 2025	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Jan 8, 2025	E · Potential for harm, repeated	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Jan 8, 2025	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Jan 8, 2025	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Jan 8, 2025	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Jan 8, 2025	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Dec 7, 2023	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Dec 7, 2023	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Oct 26, 2022	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (2 → 6).

Year	Citations	Worst severity that year
2022	1	F
2023	2	D
2025	6	F

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Wisconsin avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.51	4.29	3.95	bottom 26% in Wisconsin; bottom 37% in the U.S.
Registered Nurse hours	0.77	1.01	0.69	bottom 29% in Wisconsin; top 30% in the U.S.
Weekend total nurse staffing	3.27	3.84	3.50	bottom 32% in Wisconsin; bottom 46% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.53	0.68	0.48	bottom 38% in Wisconsin; top 30% in the U.S.
Total nursing staff turnover (%)	26.7	46.9	45.8	top 7% in Wisconsin; top 9% in the U.S.
RN turnover (%)	27.3	39.7	42.9	top 30% in Wisconsin; top 24% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.17, RN 0.69, weekend 2.96. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Christina Jayne Penn Management Trust	Organization	5% or Greater Direct Ownership Interest	100%	11/01/2010
Penn, Christina	Individual	5% or Greater Indirect Ownership Interest	100%	06/01/2015
Haworth, Albert	Individual	Corporate Officer	NOT APPLICABLE	05/01/2021
Haworth, Albert	Individual	Operational/Managerial Control	NOT APPLICABLE	05/01/2021
Hutter, Carla	Individual	W-2 Managing Employee	NOT APPLICABLE	11/16/2014
Marsh, Dawn	Individual	Corporate Officer	NOT APPLICABLE	04/15/1994
Real Property Health Facilities Corp	Organization	Operational/Managerial Control	NOT APPLICABLE	08/01/1989

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
"How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
"How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Mayo Clinic Health System - Lake City	12.4 mi	Lake City, MN	★★★☆☆	2/5	abuse
Spring Valley Health and Rehab Center	15.0 mi	Spring Valley, WI	★☆☆☆☆	2/5
Ellsworth Health Services	16.3 mi	Ellsworth, WI	★★★★★	5/5
St Crispin Living Community	17.4 mi	Red Wing, MN	★★★★☆	3/5
Gundersen St Elizabeth's Care Center	18.1 mi	Wabasha, MN	★★★★★	5/5

Compare this facility with the 3 closest →

All facilities in Plum City →

Facility data as of CMS processing date 2026-08-01. CCN 525440.

The Care File

Visit checklist — Plum City Care Ctr

301 Cherry Avenue West, Plum City, WI 54761 · 7156472401

Health inspection rating 4/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
☐ "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
☐ "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 525440 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)