Pleasant Ridge Manor East/West
8300 West Ridge Road, Girard, PA 16417 · Erie County · 300 certified beds · avg 211 residents/day · certified since Jul 1, 1986
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Actual harm, one-off · Jul 31, 2024 · F-0689
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Mar 29, 2024 (Past Non-Compliance)
All citations in the current public record (20)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jun 5, 2026 | D · Potential for harm, one-off | The facility did not update each resident's care assessment at least once every 3 months. These regular check-ins keep the resident's care plan matched to their current condition. |
| Jun 5, 2026 | D · Potential for harm, one-off | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. |
| Jun 5, 2026 | D · Potential for harm, one-off | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. |
| Jun 26, 2025 | E · Potential for harm, repeated | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. |
| Jun 26, 2025 | D · Potential for harm, one-off | The facility did not provide required paperwork or notices about a resident's needs, their right to appeal a transfer or discharge, or the facility's bed-hold policy (how long a bed is saved during a hospital stay). |
| Jun 26, 2025 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. |
| Jun 26, 2025 | D · Potential for harm, one-off | The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. |
| Jun 26, 2025 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Jun 26, 2025 | B · Minimal risk, repeated | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. |
| Jun 16, 2025 | D · Potential for harm, one-off | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint |
| Jul 31, 2024 | ▲ G · Actual harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| Jul 31, 2024 | D · Potential for harm, one-off | The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave. |
| Jul 31, 2024 | D · Potential for harm, one-off | The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. |
| Jul 31, 2024 | D · Potential for harm, one-off | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. |
| Jul 31, 2024 | D · Potential for harm, one-off | The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. |
| Jul 31, 2024 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Jul 31, 2024 | B · Minimal risk, repeated | The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable. |
| Mar 6, 2024 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint |
| Nov 1, 2023 | E · Potential for harm, repeated | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint |
| Aug 10, 2023 | D · Potential for harm, one-off | The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (6 → 3).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 2 | 0 | E |
| 2024 | 8 | 1 | G ▲ |
| 2025 | 7 | 0 | E |
| 2026 | 3 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
1 fine totaling $10,033.
| Date | Type | Amount / length |
|---|---|---|
| Jul 31, 2024 | Fine | $10,033 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Pennsylvania avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 5.18 | 3.94 | 3.95 | top 10% in Pennsylvania; top 11% in the U.S. |
| Registered Nurse hours | 0.48 | 0.80 | 0.69 | bottom 22% in Pennsylvania; bottom 35% in the U.S. |
| Weekend total nurse staffing | 4.63 | 3.58 | 3.50 | top 11% in Pennsylvania; top 10% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.22 | 0.56 | 0.48 | bottom 6% in Pennsylvania; bottom 16% in the U.S. |
| Total nursing staff turnover (%) | 71.5 | 44.5 | 45.8 | bottom 3% in Pennsylvania; bottom 5% in the U.S. |
| RN turnover (%) | 42.9 | 39.9 | 42.9 | bottom 43% in Pennsylvania; bottom 49% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.45, RN 0.41, weekend 3.97. Staffing rating: 4/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 3/5 · long-stay residents: 3/5 · short-stay residents: —/5
Who owns this facility
Government - County
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Anderson, Michael | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/09/2014 |
| Anderson, Michael | Individual | ADP of the SNF | NOT APPLICABLE | 06/09/2014 |
| Bayle, Samuel | Individual | Managing Control - Governing Body | NOT APPLICABLE | 01/01/2022 |
| Bayle, Samuel | Individual | Trustee of the SNF | NOT APPLICABLE | 01/01/2022 |
| Bayle, Samuel | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2022 |
| Bienio, Rhonda | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/14/2022 |
| Bienio, Rhonda | Individual | ADP of the SNF | NOT APPLICABLE | 06/14/2022 |
| Copeland, Rock | Individual | Managing Control - Governing Body | NOT APPLICABLE | 01/01/2024 |
| Copeland, Rock | Individual | Trustee of the SNF | NOT APPLICABLE | 01/01/2024 |
| Copeland, Rock | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2024 |
| Donor, Bradley | Individual | Corporate Officer | NOT APPLICABLE | 06/01/2022 |
| Donor, Bradley | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/01/2022 |
| Donor, Bradley | Individual | ADP of the SNF | NOT APPLICABLE | 06/01/2022 |
| Drexel, Christopher | Individual | Managing Control - Governing Body | NOT APPLICABLE | 01/01/2024 |
| Drexel, Christopher | Individual | Trustee of the SNF | NOT APPLICABLE | 01/01/2024 |
| Drexel, Christopher | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2024 |
| Glander, Rebekah | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/30/2022 |
| Glander, Rebekah | Individual | ADP of the SNF | NOT APPLICABLE | 08/30/2022 |
| Heuser, Craig | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/02/2022 |
| Heuser, Craig | Individual | ADP of the SNF | NOT APPLICABLE | 05/02/2022 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "How do you track that every resident's quarterly assessment happens on time?"
- "Who completes resident assessments here, and how do you check them for accuracy?"
- "How do you keep residents' medical records accurate, complete, and secure?"
- "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
- "What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "What do you do daily to keep residents moving, and how do you help residents at risk of losing mobility?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Fairview Manor | 2.3 mi | Fairview, PA | ★☆☆☆☆ | 2/5 | |
| Manchester Commons of Presbyterian Seniorcare | 2.4 mi | Erie, PA | ★★★★★ | 4/5 | |
| Lecom at Asbury Ridge DBA Saint Mary's Asbury Ridg | 3.9 mi | Erie, PA | ★★★★★ | 5/5 | |
| Walnut Creek Nursing and Rehab | 6.9 mi | Erie, PA | ★★☆☆☆ | 2/5 | abuse |
| Forestview | 7.5 mi | Erie, PA | ★★★★★ | 5/5 | |
| Lecom at Presque Isle, INC | 7.5 mi | Erie, PA | ★★★☆☆ | 3/5 | |
| Millcreek Manor | 8.2 mi | Erie, PA | ★★★★☆ | 3/5 | |
| Greenfield Healthcare and Rehabilitation Center | 8.5 mi | Erie, PA | ★☆☆☆☆ | 1/5 | abuse |
| Lecom at Elmwood Gardens, LLC | 8.7 mi | Erie, PA | ★★★★★ | 5/5 | |
| Sarah Reed Senior Living | 10.0 mi | Erie, PA | ★★★★★ | 5/5 | |
| Lecom at Village Square, LLC | 10.1 mi | Erie, PA | ★★★★☆ | 4/5 | |
| Nightingale Nursing and Rehab Center | 11.0 mi | Erie, PA | ★★★★☆ | 4/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 395361.