Wisconsin ›Richland Center

Pine Valley Community Village

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25951 Circle View Lane, Richland Center, WI 53581 (opens Google Maps) · Richland County · (608) 647-2138· 80 certified beds · avg 67 residents/day · certified since Aug 1, 1984 · Medicare and Medicaid certified

Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →

2/5
Health inspection rating (on-site)
inspected May 22, 2025
3
Serious findings on record
most recent Jul 22, 2025
$97,311
Fines, last 3 years
4.65
Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

New to these records? How to read an inspection report →

Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 3/5 · how star ratings work →

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.

Most serious findings (actual harm or immediate jeopardy)

▲ Immediate jeopardy, isolated · Jul 22, 2025 · F-0678 · triggered by a complaint

The facility did not provide basic life support, such as CPR, before emergency medical help arrived — care that's required when it matches the doctor's orders and the resident's own written wishes.

Why it matters: In a cardiac or breathing emergency, failure to start CPR promptly can be the difference between life and death.

Severity (J): Immediate jeopardy to resident health or safety was cited. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.

Corrected: Jul 3, 2025 (Past Non-Compliance)

▲ Immediate jeopardy, isolated · Mar 31, 2025 · F-0684 · triggered by a complaint

The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.

Why it matters: Care that strays from doctor's orders or ignores the resident's wishes can lead to declining health and avoidable harm.

Severity (J): Immediate jeopardy to resident health or safety was cited. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.

Corrected: Apr 18, 2025 (Deficient, Provider has date of correction)

▲ Actual harm, isolated · Jun 30, 2025 · F-0760 · triggered by a complaint

The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication.

Why it matters: A serious medication error can cause real harm, hospitalization, or worse.

Severity (G): Actual harm was cited, below immediate jeopardy. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.

Corrected: Jul 21, 2025 (Deficient, Provider has date of correction)

Inspection findings in the public record

Showing the latest 3 of 21 inspection findings. Open the full record below to read every finding.

  1. D · Potential for more than minimal harm, isolated

    The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint F-0755

  2. J · Immediate jeopardy, isolated

    The facility did not provide basic life support, such as CPR, before emergency medical help arrived — care that's required when it matches the doctor's orders and the resident's own written wishes. · from a complaint F-0678

  3. F · Potential for more than minimal harm, widespread

    The facility did not observe each nurse aide's job performance or provide regular training as required. · from a complaint F-0730

View all 21 inspection findingsShow only the latest 3 findings

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.

DateSeverityWhat the facility was cited for
Jan 14, 2026D · Potential for more than minimal harm, isolatedThe facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint · F-0755
Jul 22, 2025▲ J · Immediate jeopardy, isolatedThe facility did not provide basic life support, such as CPR, before emergency medical help arrived — care that's required when it matches the doctor's orders and the resident's own written wishes. · from a complaint · F-0678
Jul 22, 2025F · Potential for more than minimal harm, widespreadThe facility did not observe each nurse aide's job performance or provide regular training as required. · from a complaint · F-0730
Jul 22, 2025F · Potential for more than minimal harm, widespreadThe facility did not develop or maintain an effective training program for its direct care staff, including training on how to communicate effectively with residents. · from a complaint · F-0941
Jul 22, 2025F · Potential for more than minimal harm, widespreadThe facility did not give all staff the required training on its quality improvement program — the internal system for finding problems and making care better. · from a complaint · F-0944
Jul 22, 2025F · Potential for more than minimal harm, widespreadThe facility did not include required infection control training — with written standards, policies, and procedures — as part of its infection prevention program. · from a complaint · F-0945
Jul 22, 2025F · Potential for more than minimal harm, widespreadThe facility did not provide its staff with training in compliance and ethics — teaching employees the laws and ethical standards that govern how residents must be treated. · from a complaint · F-0946
Jun 30, 2025▲ G · Actual harm, isolatedThe facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · from a complaint · F-0760
May 22, 2025F · Potential for more than minimal harm, widespreadThe facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812
May 22, 2025D · Potential for more than minimal harm, isolatedThe facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate. · F-0554
May 22, 2025D · Potential for more than minimal harm, isolatedThe facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection. · F-0607
May 22, 2025D · Potential for more than minimal harm, isolatedThe facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. · F-0759
May 22, 2025D · Potential for more than minimal harm, isolatedThe facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761
May 22, 2025D · Potential for more than minimal harm, isolatedThe facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880
Mar 31, 2025▲ J · Immediate jeopardy, isolatedThe facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint · F-0684
Mar 31, 2025D · Potential for more than minimal harm, isolatedThe facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint · F-0610
Mar 31, 2025D · Potential for more than minimal harm, isolatedThe facility did not verify that its nurse aides had completed their required training, or did not retrain aides who had been out of nurse aide work for 2 years. · from a complaint · F-0729
Mar 31, 2025D · Potential for more than minimal harm, isolatedThe facility did not observe each nurse aide's job performance or provide regular training as required. · from a complaint · F-0730
Apr 3, 2024F · Potential for more than minimal harm, widespreadThe facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812
Apr 3, 2024D · Potential for more than minimal harm, isolatedThe facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint · F-0609
Jan 25, 2023F · Potential for more than minimal harm, widespreadThe facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (2 → 6).

Citations by recorded inspection yearPublished citation counts, not a quality score · Source: CMS, 2026-08-01
All citationsSerious citations (G–L)
2023
All citations: 1
Serious citations (G–L): 0
2024
All citations: 2
Serious citations (G–L): 0
2025
All citations: 17
Serious citations (G–L): 3
2026
All citations: 1
Serious citations (G–L): 0

All bars start at zero. Exact values and supporting details remain below.

YearCitationsSerious (G–L)Worst severity that year
202310F
202420F
2025173J ▲
202610D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

How to file a complaint about care →

2 fines totaling $97,311.

Every penalty CMS publishes for this facility in the 3-year window is listed —none excluded. The count and the dollar total come from two different CMS datasets and agree for this facility. Penalties older than the window are dropped by CMS before publication, not by us.

DateTypeAmount / length
Jul 22, 2025Fine$22,925
Mar 31, 2025Fine$74,386

Nurse staffing (from payroll records, adjusted for how much care residents need)

What these staffing numbers mean →

Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01
This facilityWisconsin averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 4.65
Wisconsin average: 4.29
U.S. average: 3.95
Registered Nurse hours
This facility: 1.14
Wisconsin average: 1.01
U.S. average: 0.69
Weekend total nurse staffing
This facility: 3.99
Wisconsin average: 3.84
U.S. average: 3.50

All bars start at zero. Exact values and supporting details remain below.

MeasureThis facilityWisconsin avgU.S. avgWhere it stands
Total nurse staffing (hours per resident per day)4.654.293.95top 30% in Wisconsin; top 19% in the U.S.
Registered Nurse hours1.141.010.69top 32% in Wisconsin; top 11% in the U.S.
Weekend total nurse staffing3.993.843.50top 37% in Wisconsin; top 23% in the U.S.
Weekend RN hours (not acuity-adjusted)0.730.680.48top 36% in Wisconsin; top 14% in the U.S.
Total nursing staff turnover (%)45.046.945.8top 45% in Wisconsin; bottom 50% in the U.S.
RN turnover (%)36.439.742.9top 48% in Wisconsin; top 40% in the U.S.

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.60, RN 1.12, weekend 3.95.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.60 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.

Quality measures: assessments & claims

Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.

Quality measures rating: 3/5 · long-stay residents: 3/5 · short-stay residents: 3/5

Costs & payment

Price evidence · separate from quality

No verified facility-specific private-pay price is available in our data for Pine Valley Community Village. CMS inspection and staffing records do not tell us what this home will charge you.

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Understand who pays for care · How we handle price evidence · Report an incorrect price

Who owns this facility

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Corporation

Owner / managerTypeRoleStakeSince
County of RichlandOrganization5% or Greater Direct Ownership Interest100%03/09/1978
Carrow, StephenIndividualManaging Control - Governing BodyNOT APPLICABLE04/16/2024
Couey, MarcIndividualManaging Control - Governing BodyNOT APPLICABLE04/16/2024
County of RichlandOrganizationOperational/Managerial ControlNOT APPLICABLE03/09/1978
County of RichlandOrganizationADP of the SNFNOT APPLICABLE03/09/1978
Engel, LarryIndividualManaging Control - Governing BodyNOT APPLICABLE04/16/2024
Fleming, JuliaIndividualManaging Control - Governing BodyNOT APPLICABLE04/16/2024
Hendricks, AlayneIndividualManaging Control - Governing BodyNOT APPLICABLE04/16/2025
Kramer, SandraIndividualManaging Control - Governing BodyNOT APPLICABLE04/16/2024
McKee, RichardIndividualManaging Control - Governing BodyNOT APPLICABLE04/16/2024
Miller, MaryIndividualManaging Control - Governing BodyNOT APPLICABLE04/16/2024
Paulus, BrittanyIndividualCorporate DirectorNOT APPLICABLE03/05/2025
Paulus, BrittanyIndividualOperational/Managerial ControlNOT APPLICABLE03/05/2025
Paulus, BrittanyIndividualADP of the SNFNOT APPLICABLE03/05/2025
Schoonover, RandyIndividualManaging Control - Governing BodyNOT APPLICABLE05/20/2025
Severson, KerryIndividualManaging Control - Governing BodyNOT APPLICABLE04/16/2024
Sidhu, SarfrazIndividualOperational/Managerial ControlNOT APPLICABLE01/01/2022
Sidhu, SarfrazIndividualADP of the SNFNOT APPLICABLE01/01/2022
Thompson, TiffanyIndividualManaging Control - Governing BodyNOT APPLICABLE10/20/2025
Turk, DavidIndividualManaging Control - Governing BodyNOT APPLICABLE04/16/2024

Showing 20 of 21 parties CMS has on file for this facility; 1 are not displayed. The full list is in the CMS Ownership dataset.

Questions to ask on your visit

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

  • "Are staff on every shift trained and certified in CPR, and how do they know each resident's resuscitation wishes?"
  • "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
  • "What systems do you use to prevent medication errors, and what happens when one occurs?"
  • "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
  • "How often do you evaluate your nurse aides and what ongoing training do they receive?"
  • "What ongoing training do your direct care staff receive each year?"
  • "How do frontline staff report care problems, and how does your quality improvement program act on them?"
  • "How are staff trained on infection control, and how often is that training refreshed?"

Also worth asking anywhere

  • "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
  • "Can I see the plan of correction for the findings in your most recent state inspection?"
  • "CMS reports 45% total nursing staff turnover here — who on the care team has been with you longest?"
  • "The ownership record on file lists 21 owning or managing parties — who makes the decisions about staffing levels?"
  • "Can I visit again unannounced, at a mealtime or on a weekend?"

Nearby facilities (within 20 miles)

FacilityDistanceCityOverallInspectionFlags
Schmitt Woodland Hills7.9 miRichland Center, WI★★★★★4/5
Sauk Co Health Care Center17.6 miReedsburg, WI★☆☆☆☆1/5
Rivers Edge Nursing and Rehab17.8 miMuscoda, WI★☆☆☆☆1/5
Ridgeview Terrace Long Term Care19.8 miReedsburg, WI★★★★★5/5

Compare this facility with the 3 closest →

All facilities in Richland Center →

Facility data as of CMS processing date 2026-08-01. CCN 525365.

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