California ›San Rafael

Pine Ridge Care Center

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45 Professional Center Pkwy, San Rafael, CA 94903 (opens Google Maps) · Marin County · (415) 479-3610· 101 certified beds · avg 87 residents/day · certified since Nov 1, 1967 · Medicare and Medicaid certified

Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →

Part of chain: MARINER HEALTH CARE (17 facilities, chain avg rating 3.6★)

3/5
Health inspection rating (on-site)
inspected Dec 5, 2025
0
Serious findings on record
$0
Fines, last 3 years
5.09
Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

New to these records? How to read an inspection report →

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 5/5 · how star ratings work →

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.

Inspection findings in the public record

Showing the latest 3 of 43 inspection findings. Open the full record below to read every finding.

  1. E · Potential for more than minimal harm, pattern

    The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint F-0600

  2. D · Potential for more than minimal harm, isolated

    The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · from a complaint F-0641

  3. D · Potential for more than minimal harm, isolated

    The facility did not treat residents with respect and dignity, or did not let them keep and use their own personal belongings. · from a complaint F-0557

View all 43 inspection findingsShow only the latest 3 findings

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.

DateSeverityWhat the facility was cited for
Feb 12, 2026E · Potential for more than minimal harm, patternThe facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint · F-0600
Feb 12, 2026D · Potential for more than minimal harm, isolatedThe facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · from a complaint · F-0641
Jan 8, 2026D · Potential for more than minimal harm, isolatedThe facility did not treat residents with respect and dignity, or did not let them keep and use their own personal belongings. · from a complaint · F-0557
Dec 5, 2025F · Potential for more than minimal harm, widespreadThe facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems. · F-0756
Dec 5, 2025F · Potential for more than minimal harm, widespreadThe facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812
Dec 5, 2025E · Potential for more than minimal harm, patternThe facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. · F-0578
Dec 5, 2025E · Potential for more than minimal harm, patternThe facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · F-0657
Dec 5, 2025E · Potential for more than minimal harm, patternThe facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. · F-0804
Dec 5, 2025E · Potential for more than minimal harm, patternThe facility did not provide residents with enough to drink, or with drinks matching their needs and preferences, to keep them properly hydrated. · F-0807
Dec 5, 2025D · Potential for more than minimal harm, isolatedThe facility did not make sure a transfer or discharge met the resident's needs and preferences, or did not properly prepare the resident to leave safely. · from a complaint · F-0627
Dec 5, 2025D · Potential for more than minimal harm, isolatedThe facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656
Dec 5, 2025D · Potential for more than minimal harm, isolatedThe facility allowed residents to lose the ability to do daily activities — like bathing, dressing, and eating — when there was no medical reason for the decline. Good care helps residents keep the abilities they have. · F-0676
Dec 5, 2025D · Potential for more than minimal harm, isolatedThe facility did not provide care that took into account residents' past trauma or their cultural backgrounds. Care is supposed to be sensitive to what residents have lived through and where they come from. · F-0699
Dec 5, 2025D · Potential for more than minimal harm, isolatedThe facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880
Sep 8, 2025D · Potential for more than minimal harm, isolatedThe facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint · F-0600
Aug 4, 2025D · Potential for more than minimal harm, isolatedThe facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint · F-0580
Aug 4, 2025D · Potential for more than minimal harm, isolatedThe facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable. · from a complaint · F-0655
Aug 4, 2025D · Potential for more than minimal harm, isolatedThe facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint · F-0689
Jul 16, 2025D · Potential for more than minimal harm, isolatedThe facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint · F-0609
Apr 17, 2025E · Potential for more than minimal harm, patternThe facility did not provide basic life support, such as CPR, before emergency medical help arrived — care that's required when it matches the doctor's orders and the resident's own written wishes. · from a complaint · F-0678
Apr 17, 2025D · Potential for more than minimal harm, isolatedThe facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · from a complaint · F-0658
Dec 12, 2024D · Potential for more than minimal harm, isolatedThe facility did not update each resident's care assessment at least once every 3 months. These regular check-ins keep the resident's care plan matched to their current condition. · F-0638
Dec 12, 2024D · Potential for more than minimal harm, isolatedThe facility allowed residents to lose the ability to do daily activities — like bathing, dressing, and eating — when there was no medical reason for the decline. Good care helps residents keep the abilities they have. · F-0676
Dec 12, 2024D · Potential for more than minimal harm, isolatedThe facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689
Dec 12, 2024D · Potential for more than minimal harm, isolatedThe facility had resident rooms smaller than required — at least 80 square feet per person in shared rooms and 100 square feet in single rooms. · F-0912
May 28, 2024D · Potential for more than minimal harm, isolatedThe facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint · F-0689
Mar 19, 2024D · Potential for more than minimal harm, isolatedThe facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint · F-0609
Sep 11, 2023D · Potential for more than minimal harm, isolatedThe facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint · F-0684
Aug 12, 2021F · Potential for more than minimal harm, widespreadThe facility did not give residents reasonable access to and privacy in using ways to communicate, such as phones, mail, and email. Residents have the right to stay in touch with the outside world privately. · F-0576
Aug 12, 2021E · Potential for more than minimal harm, patternThe facility did not make its inspection results easy for residents to see, or made it hard for residents to contact advocacy agencies like the ombudsman. · F-0577
Aug 12, 2021E · Potential for more than minimal harm, patternThe facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly. · F-0585
Aug 12, 2021E · Potential for more than minimal harm, patternThe facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656
Aug 12, 2021E · Potential for more than minimal harm, patternThe facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689
Aug 12, 2021E · Potential for more than minimal harm, patternThe facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. · F-0692
Aug 12, 2021E · Potential for more than minimal harm, patternThe facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems. · F-0756
Aug 12, 2021E · Potential for more than minimal harm, patternThe facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. · F-0758
Aug 12, 2021E · Potential for more than minimal harm, patternThe facility did not have enough support staff to safely and effectively run its food and nutrition service. · F-0802
Aug 12, 2021E · Potential for more than minimal harm, patternThe facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician. · F-0803
Aug 12, 2021E · Potential for more than minimal harm, patternThe facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812
Aug 12, 2021E · Potential for more than minimal harm, patternThe facility did not designate a physician to serve as medical director — the doctor responsible for overseeing resident care policies and coordinating medical care across the facility. · F-0841
Aug 12, 2021E · Potential for more than minimal harm, patternThe facility did not have a written plan describing how it runs its quality improvement program — the ongoing process of finding problems in care and fixing them. · F-0865
Aug 12, 2021E · Potential for more than minimal harm, patternThe facility did not run an ongoing quality assurance committee that reviews care problems and creates plans to fix them. · F-0867
Aug 12, 2021E · Potential for more than minimal harm, patternThe facility did not keep its building and grounds safe, functional, clean, and comfortable for residents, staff, and visitors. · F-0921

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (4 → 11).

Citations by recorded inspection yearPublished citation counts, not a quality score · Source: CMS, 2026-08-01
All citationsSerious citations (G–L)
2021
All citations: 15
Serious citations (G–L): 0
2023
All citations: 1
Serious citations (G–L): 0
2024
All citations: 6
Serious citations (G–L): 0
2025
All citations: 18
Serious citations (G–L): 0
2026
All citations: 3
Serious citations (G–L): 0

All bars start at zero. Exact values and supporting details remain below.

YearCitationsSerious (G–L)Worst severity that year
2021150F
202310D
202460D
2025180F
202630E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

What these staffing numbers mean →

Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01
This facilityCalifornia averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 5.09
California average: 4.31
U.S. average: 3.95
Registered Nurse hours
This facility: 1.31
California average: 0.61
U.S. average: 0.69
Weekend total nurse staffing
This facility: 4.63
California average: 3.90
U.S. average: 3.50

All bars start at zero. Exact values and supporting details remain below.

MeasureThis facilityCalifornia avgU.S. avgWhere it stands
Total nurse staffing (hours per resident per day)5.094.313.95top 13% in California; top 12% in the U.S.
Registered Nurse hours1.310.610.69top 5% in California; top 7% in the U.S.
Weekend total nurse staffing4.633.903.50top 11% in California; top 10% in the U.S.
Weekend RN hours (not acuity-adjusted)0.850.510.48top 10% in California; top 10% in the U.S.
Total nursing staff turnover (%)42.936.745.8bottom 30% in California; top 44% in the U.S.
RN turnover (%)36.038.142.9top 48% in California; top 40% in the U.S.

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.48, RN 1.15, weekend 4.08.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.48 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.

Quality measures: assessments & claims

Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5

Costs & payment

Price evidence · separate from quality

No verified facility-specific private-pay price is available in our data for Pine Ridge Care Center. CMS inspection and staffing records do not tell us what this home will charge you.

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Understand who pays for care · How we handle price evidence · Report an incorrect price

Who owns this facility

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Partnership

Owner / managerTypeRoleStakeSince
GC Holding Company 3, LLCOrganization5% or Greater Direct Ownership Interest99%08/01/2022
Grancare LLCOrganization5% or Greater Indirect Ownership Interest—12/21/2005
Grunstein, EmilyIndividual5% or Greater Indirect Ownership Interest—02/06/2019
Mariner Health Care, INC.Organization5% or Greater Indirect Ownership Interest—12/21/2015
MHC Holding CompanyOrganization5% or Greater Indirect Ownership Interest—12/21/2005
MHC West Holding CompanyOrganization5% or Greater Indirect Ownership Interest—12/21/2005
National Senior Care, INC.Organization5% or Greater Indirect Ownership Interest—12/21/2005
Capital Funding Group, LLCOrganization5% or Greater Security InterestNOT APPLICABLE11/01/2021
GC Holding Company 3, LLCOrganizationLimited Partnership InterestNOT APPLICABLE08/01/2022
Melijoy, AdanIndividualManaging Control - Governing BodyNOT APPLICABLE08/27/2012
Melijoy, AdanIndividualOperational/Managerial ControlNOT APPLICABLE08/27/2012
Melijoy, AdanIndividualADP of the SNFNOT APPLICABLE08/27/2012
Monroe, MichaelIndividualManaging Control - Governing BodyNOT APPLICABLE05/24/2022
Monroe, MichaelIndividualOperational/Managerial ControlNOT APPLICABLE05/24/2022
Monroe, MichaelIndividualADP of the SNFNOT APPLICABLE05/24/2022
San Rafael Operating Company GP, LLCOrganizationGeneral Partnership InterestNOT APPLICABLE12/21/2005
Sarcauga, DennisIndividualManaging Control - Governing BodyNOT APPLICABLE02/06/2025
Sarcauga, DennisIndividualOperational/Managerial ControlNOT APPLICABLE02/06/2025
Sarcauga, DennisIndividualADP of the SNFNOT APPLICABLE02/06/2025
Serrano, NoelIndividualOperational/Managerial ControlNOT APPLICABLE12/01/2021

Showing 20 of 21 parties CMS has on file for this facility; 1 are not displayed. The full list is in the CMS Ownership dataset.

Other facilities in the same chain

CMS lists this facility under the chain Mariner Health Care — 17 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

Listed by state, then facility name — not a ranking. Showing 8 of the 16 others, continuing from this facility's own place in that list.

Questions to ask on your visit

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

  • "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
  • "Who completes resident assessments here, and how do you check them for accuracy?"
  • "How do you train staff to treat residents with dignity, and how do you protect residents' personal belongings?"
  • "Does a pharmacist review every resident's medications and chart monthly, and how are their concerns acted on?"
  • "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
  • "How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
  • "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
  • "Could I join residents for a meal to see the food quality and temperature for myself?"

Also worth asking anywhere

  • "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
  • "Can I see the plan of correction for the findings in your most recent state inspection?"
  • "CMS reports 43% total nursing staff turnover here — who on the care team has been with you longest?"
  • "The ownership record on file lists 21 owning or managing parties — who makes the decisions about staffing levels?"
  • "Can I visit again unannounced, at a mealtime or on a weekend?"

Nearby facilities (12 closest of 52 within 20 miles)

FacilityDistanceCityOverallInspectionFlags
Northgate Postacute Care0.0 miSan Rafael, CA★★☆☆☆2/5abuse
Professional Post Acute Center0.0 miSan Rafael, CA★★★☆☆2/5
Villa Marin0.8 miSan Rafael, CA★★★★★4/5
Smith Ranch Skilled Nursing & Rehabilitation Cente0.8 miSan Rafael, CA★★★☆☆2/5
Marin Post Acute1.2 miSan Rafael, CA★★☆☆☆2/5abuse
San Rafael Healthcare & Wellness Center, LP2.5 miSan Rafael, CA★★☆☆☆2/5
The Tamalpais4.5 miGreenbrae, CA★★★★★4/5
South Marin Health & Wellness Center4.6 miGreenbrae, CA★★★★☆3/5
Novato Healthcare Center6.3 miNovato, CA★☆☆☆☆1/5abuse
The Redwoods, a Community of Seniors8.1 miMill Valley, CA★★☆☆☆2/5
Richmond Post Acute Care11.3 miRichmond, CA★★★★☆4/5
Creekside Healthcare Center11.5 miSan Pablo, CA★★★★★4/5

Compare this facility with the 3 closest →

All facilities in San Rafael →

Facility data as of CMS processing date 2026-08-01. CCN 055850.

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