Ozark Health and Rehabilitation, LLC
312 Bryan Drive, Ozark, AL 36360 · Dale County · 149 certified beds · avg 141 residents/day · certified since Jan 1, 1978
Part of chain: NHS MANAGEMENT (43 facilities, chain avg rating 2.9★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5
⚠ The most recent standard health inspection was more than 2 years ago — conditions may have changed.
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (5)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jun 16, 2023 | D · Potential for harm, one-off | The facility used physical restraints — devices that limit a resident's movement — when they weren't needed for medical treatment. |
| Jun 16, 2023 | D · Potential for harm, one-off | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. |
| Jun 16, 2023 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. |
| Jun 13, 2019 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Jun 13, 2019 | D · Potential for harm, one-off | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (2 → 3).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2019 | 2 | 0 | F |
| 2023 | 3 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Alabama avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.62 | 4.43 | 3.95 | top 38% in Alabama; top 20% in the U.S. |
| Registered Nurse hours | 0.46 | 0.74 | 0.69 | bottom 8% in Alabama; bottom 31% in the U.S. |
| Weekend total nurse staffing | 4.00 | 3.73 | 3.50 | top 28% in Alabama; top 23% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.17 | 0.36 | 0.48 | bottom 9% in Alabama; bottom 7% in the U.S. |
| Total nursing staff turnover (%) | 46.3 | 46.9 | 45.8 | top 48% in Alabama; bottom 46% in the U.S. |
| RN turnover (%) | 37.5 | 39.5 | 42.9 | top 49% in Alabama; top 42% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.74, RN 0.37, weekend 3.24. Staffing rating: 4/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 5/5
Who owns this facility
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Estes, James | Individual | 5% or Greater Indirect Ownership Interest | 89% | 11/08/2002 |
| James Norman Estes Jr Tr | Organization | 5% or Greater Indirect Ownership Interest | 5% | 11/08/2002 |
| Jennifer Lee Estes Tr 031093 | Organization | 5% or Greater Indirect Ownership Interest | 5% | 11/08/2002 |
| NHS Operations LLC | Organization | 5% or Greater Direct Ownership Interest | 100% | 11/08/2002 |
| Baggett, Bryan | Individual | Managing Control - Governing Body | NOT APPLICABLE | 05/27/2024 |
| Baggett, Bryan | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/27/2024 |
| Estes - McAbee Investments | Organization | 5% or Greater Security Interest | NOT APPLICABLE | 06/09/2020 |
| Estes, James | Individual | Corporate Officer | NOT APPLICABLE | 11/08/2002 |
| Gouge, Sonya | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/06/2017 |
| Gouge, Sonya | Individual | ADP of the SNF | NOT APPLICABLE | 02/07/2025 |
| Long, Phillip | Individual | Corporate Officer | NOT APPLICABLE | 10/01/2019 |
| Rasco, Lynn | Individual | Corporate Director | NOT APPLICABLE | 07/01/2022 |
| Rasco, Lynn | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/01/2022 |
| Regions Bank | Organization | 5% or Greater Security Interest | NOT APPLICABLE | 08/27/2012 |
| Richburg, Julie | Individual | Managing Control - Governing Body | NOT APPLICABLE | 12/11/2014 |
| Richburg, Julie | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/11/2014 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What is your policy on physical restraints, and what alternatives do you try first?"
- "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
- "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Oakview Manor Health Care Center | 3.1 mi | Ozark, AL | ★★★☆☆ | 4/5 | |
| Enterprise Health & Rehabilitation Center | 16.7 mi | Enterprise, AL | ★☆☆☆☆ | 1/5 | abuse |
| Westside Terrace Health & Rehabilitation Center | 19.3 mi | Dothan, AL | ★★★★☆ | 4/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 015208.