How to file a complaint about care →
No fines or payment denials in the published 3-year window.
Optalis Health and Rehabilitation of Grosse Pointe
21401 Mack Avenue, Grosse Pointe Woods, MI 48236 (opens Google Maps) · Wayne County · (586) 778-0800· 80 certified beds · avg 76 residents/day · certified since Jan 25, 1967 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: OPTALIS HEALTH & REHABILITATION (36 facilities, chain avg rating 2.4★)
4/5
Health inspection rating (on-site)
inspected Jul 23, 2025
0
Serious findings on record
$0
Fines, last 3 years
3.62
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Inspection findings in the public record
Showing the latest 3 of 19 inspection findings. Open the full record below to read every finding.
The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint F-0609
The facility did not educate residents and staff about COVID-19 vaccination, offer the vaccine to those eligible after that education, or properly document everyone's vaccination status. F-0887
The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint F-0610
View all 19 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Sep 29, 2025 | D · Potential for more than minimal harm, isolated | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint · F-0609 |
| Jul 23, 2025 | E · Potential for more than minimal harm, pattern | The facility did not educate residents and staff about COVID-19 vaccination, offer the vaccine to those eligible after that education, or properly document everyone's vaccination status. · F-0887 |
| Jul 23, 2025 | D · Potential for more than minimal harm, isolated | The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint · F-0610 |
| Jul 23, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint · F-0684 |
| Jul 23, 2025 | C · Potential for minimal harm, widespread | The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day. · F-0732 |
| Jul 18, 2024 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · from a complaint · F-0812 |
| Jul 18, 2024 | D · Potential for more than minimal harm, isolated | The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint · F-0580 |
| Jul 18, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint · F-0684 |
| Jul 18, 2024 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint · F-0880 |
| Jul 18, 2024 | D · Potential for more than minimal harm, isolated | The facility did not keep its building and grounds safe, functional, clean, and comfortable for residents, staff, and visitors. · from a complaint · F-0921 |
| May 7, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · from a complaint · F-0686 |
| May 17, 2023 | F · Potential for more than minimal harm, widespread | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
| May 17, 2023 | D · Potential for more than minimal harm, isolated | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · F-0658 |
| May 17, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · F-0677 |
| May 17, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684 |
| May 17, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. · F-0692 |
| May 17, 2023 | D · Potential for more than minimal harm, isolated | The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes. · F-0693 |
| May 17, 2023 | D · Potential for more than minimal harm, isolated | The facility did not safely and appropriately administer IV fluids (fluids given through a vein) for residents who needed them. · F-0694 |
| May 17, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide or arrange dental services for its residents. Nursing homes are responsible for making sure residents can get dental care. · F-0791 |
Inspection trend by year
Citations from standard inspections stayed about the same across the last two inspection cycles (5 → 4).
All citationsSerious citations (G–L)
2023
All citations: 8
Serious citations (G–L): 0
2024
All citations: 6
Serious citations (G–L): 0
2025
All citations: 5
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 8 | 0 | F |
| 2024 | 6 | 0 | F |
| 2025 | 5 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityMichigan averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 3.62
Michigan average: 4.32
U.S. average: 3.95
Registered Nurse hours
This facility: 0.29
Michigan average: 0.84
U.S. average: 0.69
Weekend total nurse staffing
This facility: 3.24
Michigan average: 3.79
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Michigan avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.62 | 4.32 | 3.95 | bottom 16% in Michigan; bottom 42% in the U.S. |
| Registered Nurse hours | 0.29 | 0.84 | 0.69 | bottom 4% in Michigan; bottom 8% in the U.S. |
| Weekend total nurse staffing | 3.24 | 3.79 | 3.50 | bottom 20% in Michigan; bottom 44% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.16 | 0.49 | 0.48 | bottom 6% in Michigan; bottom 6% in the U.S. |
| Total nursing staff turnover (%) | 55.0 | 44.1 | 45.8 | bottom 19% in Michigan; bottom 25% in the U.S. |
| RN turnover (%) | 44.4 | 39.2 | 42.9 | bottom 40% in Michigan; bottom 45% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.97, RN 0.31, weekend 3.56.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.97 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 2/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 5/5 · long-stay residents: 4/5 · short-stay residents: 5/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Optalis Health and Rehabilitation of Grosse Pointe. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Om Holdco 5 LLC | Organization | 5% or Greater Direct Ownership Interest | 100% | 04/07/2023 |
| Optalis LP Investors 5 LLC | Organization | 5% or Greater Indirect Ownership Interest | 10% | 04/07/2023 |
| Optum Management Solutions. INC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 04/07/2023 |
| SNW LLC | Organization | 5% or Greater Indirect Ownership Interest | 30% | 04/07/2023 |
| Arnold, Lakara Shalee | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2025 |
| Cliftonlarsonallen LLP | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2025 |
| Conner, Marianne | Individual | ADP of the SNF | NOT APPLICABLE | 05/13/2024 |
| Dunn, Charles | Individual | Individual Is an Owner, Partner or Trustee of Any ADP of the SNF | NOT APPLICABLE | 02/03/2026 |
| Michelin, Kelsey | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2025 |
| Michelin, Kelsey | Individual | ADP of the SNF | NOT APPLICABLE | 11/28/2025 |
| Optum Management Solutions. INC | Organization | Operational/Managerial Control | NOT APPLICABLE | 04/07/2023 |
| Optum Management Solutions. INC | Organization | ADP of the SNF | NOT APPLICABLE | 04/07/2023 |
| Parker, Seth | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/07/2023 |
| Parker, Seth | Individual | ADP of the SNF | NOT APPLICABLE | 11/28/2025 |
| Patel, Rajan | Individual | Managing Control - Governing Body | NOT APPLICABLE | 04/07/2023 |
| Patel, Rajan | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/07/2023 |
| Schlaupitz Madhavan | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2025 |
| Shah, Hemant | Individual | Individual Is an Owner, Partner or Trustee of Any ADP of the SNF | NOT APPLICABLE | 02/03/2026 |
| Sharon, Robert | Individual | Managing Control - Governing Body | NOT APPLICABLE | 05/13/2024 |
| Sharon, Robert | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/13/2024 |
Showing 20 of 22 parties CMS has on file for this facility; 2 are not displayed. The full list is in the CMS Ownership dataset.
Other facilities in the same chain
CMS lists this facility under the chain Optalis Health & Rehabilitation — 36 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
- Optalis Health and Rehabilitation of Kingsford — Kingsford, MI · overall 1/5
- Optalis Health and Rehabilitation of Sterling Heig — Sterling Heights, MI · overall 3/5
- Optalis Health and Rehabilitation of Three Rivers — Three Rivers, MI · overall 1/5abuse
- Optalis Health and Rehabilitation of Troy — Troy, MI · overall 2/5abuse
- Shelby Health and Rehabilitation Center — Shelby Township, MI · overall 4/5
- Shorepointe Nursing Center — St. Clair Shores, MI · overall 3/5
- The Lakeland Center — Southfield, MI · overall 1/5
- Woodward Hills Health and Rehabilitation Center — Bloomfield Hills, MI · overall 2/5
Listed by state, then facility name — not a ranking. Showing 8 of the 35 others, continuing from this facility's own place in that list.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
- "How do you handle COVID-19 vaccination for residents and staff, and what happens during an outbreak?"
- "If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "Where do you post your daily staffing numbers, and can I see today's?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "If my family member falls or their condition changes, exactly when and how will I be notified?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
Also worth asking anywhere
- "Your weekend nurse staffing is reported below the Michigan midpoint — how does the weekend schedule differ from a weekday?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 55% total nursing staff turnover here — who on the care team has been with you longest?"
- "The ownership record on file lists 22 owning or managing parties — who makes the decisions about staffing levels?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (12 closest of 70 within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Regency at St. Clair Shores | 0.8 mi | St. Clair Shores, MI | ★★★★☆ | 4/5 | |
| The Orchards at Harper Woods | 1.4 mi | Harper Woods, MI | ★☆☆☆☆ | 2/5 | |
| The Rivers Health & Rehabilitation Center of Gross | 2.0 mi | Grosse Pointe Woods, MI | ★★★★☆ | 4/5 | |
| Shorepointe Nursing Center | 2.5 mi | St. Clair Shores, MI | ★★★☆☆ | 3/5 | |
| The Orchards at Roseville | 2.5 mi | Roseville, MI | ★☆☆☆☆ | 2/5 | |
| Riverview Health and Rehab Center North | 2.8 mi | Detroit, MI | ★★☆☆☆ | 2/5 | |
| Omni Continuing Care | 5.6 mi | Detroit, MI | ★★★★☆ | 4/5 | |
| The Orchards at Samaritan | 6.1 mi | Detroit, MI | ★★☆☆☆ | 2/5 | abuse |
| The Orchards at Warren | 6.3 mi | Warren, MI | ★☆☆☆☆ | 2/5 | |
| Father Murray, a Villa Center | 6.3 mi | Center Line, MI | ★★☆☆☆ | 2/5 | abuse |
| Autumn Woods Residential Health | 6.7 mi | Warren, MI | ★★☆☆☆ | 2/5 | abuse |
| Fraser Villa | 6.7 mi | Fraser, MI | ★★★★★ | 5/5 |
Compare this facility with the 3 closest →
Other facilities in the same county
CMS records place this facility in Wayne, MI — 63 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
- Pine Creek Manor Skilled Nursing & Rehab Center — Wayne, MI · overall 3/5
- Qualicare Nursing Home — Detroit, MI · overall 5/5
- Regency at Canton — Canton, MI · overall 3/5
- Regency at Chene — Detroit, MI · overall 2/5
- Regency at Livonia — Livonia, MI · overall 3/5
- Regency at Westland — Westland, MI · overall 4/5
- Regency Heights-Detroit — Detroit, MI · overall 3/5
- Regency, a Villa Center — Taylor, MI · overall 2/5
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 235109.
This page is the printable visit checklist. If your browser did not open the print dialog automatically, use File → Print (Ctrl/⌘-P).