Optalis Health and Rehabilitation of Grosse Pointe
21401 Mack Avenue, Grosse Pointe Woods, MI 48236 · Wayne County · 80 certified beds · avg 76 residents/day · certified since Jan 25, 1967
Part of chain: OPTALIS HEALTH & REHABILITATION (36 facilities, chain avg rating 2.4★)
4/5
Health inspection rating (on-site)
0
Serious findings on record
$0
Fines, last 3 years
3.62
Nurse hours/resident/day (adjusted)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (19)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Sep 29, 2025 | D · Potential for harm, one-off | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint |
| Jul 23, 2025 | E · Potential for harm, repeated | The facility did not educate residents and staff about COVID-19 vaccination, offer the vaccine to those eligible after that education, or properly document everyone's vaccination status. |
| Jul 23, 2025 | D · Potential for harm, one-off | The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint |
| Jul 23, 2025 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint |
| Jul 23, 2025 | C · Minimal risk, facility-wide | The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day. |
| Jul 18, 2024 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · from a complaint |
| Jul 18, 2024 | D · Potential for harm, one-off | The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint |
| Jul 18, 2024 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint |
| Jul 18, 2024 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint |
| Jul 18, 2024 | D · Potential for harm, one-off | The facility did not keep its building and grounds safe, functional, clean, and comfortable for residents, staff, and visitors. · from a complaint |
| May 7, 2024 | D · Potential for harm, one-off | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · from a complaint |
| May 17, 2023 | F · Potential for harm, facility-wide | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| May 17, 2023 | D · Potential for harm, one-off | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. |
| May 17, 2023 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. |
| May 17, 2023 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. |
| May 17, 2023 | D · Potential for harm, one-off | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. |
| May 17, 2023 | D · Potential for harm, one-off | The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes. |
| May 17, 2023 | D · Potential for harm, one-off | The facility did not safely and appropriately administer IV fluids (fluids given through a vein) for residents who needed them. |
| May 17, 2023 | D · Potential for harm, one-off | The facility did not provide or arrange dental services for its residents. Nursing homes are responsible for making sure residents can get dental care. |
Inspection trend by year
Citations from standard inspections stayed about the same across the last two inspection cycles (5 → 4).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 8 | 0 | F |
| 2024 | 6 | 0 | F |
| 2025 | 5 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Michigan avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.62 | 4.32 | 3.95 | bottom 16% in Michigan; bottom 42% in the U.S. |
| Registered Nurse hours | 0.29 | 0.84 | 0.69 | bottom 4% in Michigan; bottom 8% in the U.S. |
| Weekend total nurse staffing | 3.24 | 3.79 | 3.50 | bottom 20% in Michigan; bottom 44% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.16 | 0.49 | 0.48 | bottom 6% in Michigan; bottom 6% in the U.S. |
| Total nursing staff turnover (%) | 55.0 | 44.1 | 45.8 | bottom 19% in Michigan; bottom 25% in the U.S. |
| RN turnover (%) | 44.4 | 39.2 | 42.9 | bottom 40% in Michigan; bottom 45% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.97, RN 0.31, weekend 3.56. Staffing rating: 2/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: 4/5 · short-stay residents: 5/5
Who owns this facility
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Om Holdco 5 LLC | Organization | 5% or Greater Direct Ownership Interest | 100% | 04/07/2023 |
| Optalis LP Investors 5 LLC | Organization | 5% or Greater Indirect Ownership Interest | 10% | 04/07/2023 |
| Optum Management Solutions. INC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 04/07/2023 |
| SNW LLC | Organization | 5% or Greater Indirect Ownership Interest | 30% | 04/07/2023 |
| Arnold, Lakara Shalee | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2025 |
| Cliftonlarsonallen LLP | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2025 |
| Conner, Marianne | Individual | ADP of the SNF | NOT APPLICABLE | 05/13/2024 |
| Dunn, Charles | Individual | Individual Is an Owner, Partner or Trustee of Any ADP of the SNF | NOT APPLICABLE | 02/03/2026 |
| Michelin, Kelsey | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2025 |
| Michelin, Kelsey | Individual | ADP of the SNF | NOT APPLICABLE | 11/28/2025 |
| Optum Management Solutions. INC | Organization | Operational/Managerial Control | NOT APPLICABLE | 04/07/2023 |
| Optum Management Solutions. INC | Organization | ADP of the SNF | NOT APPLICABLE | 04/07/2023 |
| Parker, Seth | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/07/2023 |
| Parker, Seth | Individual | ADP of the SNF | NOT APPLICABLE | 11/28/2025 |
| Patel, Rajan | Individual | Managing Control - Governing Body | NOT APPLICABLE | 04/07/2023 |
| Patel, Rajan | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/07/2023 |
| Schlaupitz Madhavan | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2025 |
| Shah, Hemant | Individual | Individual Is an Owner, Partner or Trustee of Any ADP of the SNF | NOT APPLICABLE | 02/03/2026 |
| Sharon, Robert | Individual | Managing Control - Governing Body | NOT APPLICABLE | 05/13/2024 |
| Sharon, Robert | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/13/2024 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
- "How do you handle COVID-19 vaccination for residents and staff, and what happens during an outbreak?"
- "If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "Where do you post your daily staffing numbers, and can I see today's?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "If my family member falls or their condition changes, exactly when and how will I be notified?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Regency at St. Clair Shores | 0.8 mi | St. Clair Shores, MI | ★★★★☆ | 4/5 | |
| The Orchards at Harper Woods | 1.4 mi | Harper Woods, MI | ★☆☆☆☆ | 2/5 | |
| The Rivers Health & Rehabilitation Center of Gross | 2.0 mi | Grosse Pointe Woods, MI | ★★★★☆ | 4/5 | |
| Shorepointe Nursing Center | 2.4 mi | St. Clair Shores, MI | ★★★☆☆ | 3/5 | |
| The Orchards at Roseville | 2.5 mi | Roseville, MI | ★☆☆☆☆ | 2/5 | |
| Riverview Health and Rehab Center North | 2.8 mi | Detroit, MI | ★★☆☆☆ | 2/5 | |
| Omni Continuing Care | 5.6 mi | Detroit, MI | ★★★★☆ | 4/5 | |
| The Orchards at Samaritan | 6.1 mi | Detroit, MI | ★★☆☆☆ | 2/5 | abuse |
| The Orchards at Warren | 6.3 mi | Warren, MI | ★☆☆☆☆ | 2/5 | |
| Father Murray, a Villa Center | 6.3 mi | Center Line, MI | ★★☆☆☆ | 2/5 | abuse |
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Facility data as of CMS processing date 2026-08-01. CCN 235109.