Oak Hills Living Center
1314 Eighth Street North, New Ulm, MN 56073 · Brown County · 94 certified beds · avg 79 residents/day · certified since Aug 1, 1987
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Immediate jeopardy, one-off · Apr 12, 2024 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.
Corrected: May 28, 2024 (Deficient, Provider has date of correction)
▲ Immediate jeopardy, one-off · Sep 13, 2023 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.
Corrected: Oct 14, 2023 (Deficient, Provider has date of correction)
▲ Actual harm, one-off · Jun 18, 2025 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: May 29, 2025 (Past Non-Compliance)
All citations in the current public record (10)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Apr 8, 2026 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. |
| Apr 8, 2026 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. |
| Jun 18, 2025 | ▲ G · Actual harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Apr 12, 2024 | ▲ J · Immediate jeopardy, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Apr 12, 2024 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint |
| Apr 12, 2024 | D · Potential for harm, one-off | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. · from a complaint |
| Dec 13, 2023 | F · Potential for harm, facility-wide | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Dec 13, 2023 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. |
| Sep 13, 2023 | ▲ J · Immediate jeopardy, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Sep 13, 2023 | D · Potential for harm, one-off | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint |
Inspection trend by year
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 4 | 1 | J ▲ |
| 2024 | 3 | 1 | J ▲ |
| 2025 | 1 | 1 | G ▲ |
| 2026 | 2 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
2 fines totaling $30,026, plus 1 Medicare payment denial period.
| Date | Type | Amount / length |
|---|---|---|
| Apr 12, 2024 | Fine | $14,433 |
| Apr 12, 2024 | Payment Denial | 17 days from May 11, 2024 |
| Sep 13, 2023 | Fine | $15,593 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Minnesota avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 5.84 | 4.83 | 3.95 | top 12% in Minnesota; top 5% in the U.S. |
| Registered Nurse hours | 1.14 | 1.22 | 0.69 | top 48% in Minnesota; top 11% in the U.S. |
| Weekend total nurse staffing | 5.03 | 4.27 | 3.50 | top 14% in Minnesota; top 6% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.39 | 0.69 | 0.48 | bottom 17% in Minnesota; top 50% in the U.S. |
| Total nursing staff turnover (%) | 39.0 | 42.2 | 45.8 | top 49% in Minnesota; top 34% in the U.S. |
| RN turnover (%) | 15.8 | 38.6 | 42.9 | top 12% in Minnesota; top 9% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.27, RN 1.03, weekend 4.54. Staffing rating: 5/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 4/5 · long-stay residents: 2/5 · short-stay residents: 5/5
Who owns this facility
Non profit - Other
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Boyle, Mike | Individual | Managing Control - Governing Body | NOT APPLICABLE | 01/01/2023 |
| Dietz, Barb | Individual | Managing Control - Governing Body | NOT APPLICABLE | 01/01/2021 |
| Lovig, Brian | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2022 |
| Lovig, Brian | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2022 |
| Markgraf, Michelle | Individual | Managing Control - Governing Body | NOT APPLICABLE | 01/01/2022 |
| Nelson, Judi | Individual | Managing Control - Governing Body | NOT APPLICABLE | 01/01/2022 |
| Pieser, Ben | Individual | Managing Control - Governing Body | NOT APPLICABLE | 01/01/2024 |
| Schouvieller, Candas | Individual | Corporate Director | NOT APPLICABLE | 09/06/2006 |
| Schouvieller, Candas | Individual | Corporate Officer | NOT APPLICABLE | 09/06/2006 |
| Schouvieller, Candas | Individual | Operational/Managerial Control | NOT APPLICABLE | 09/06/2006 |
| Schouvieller, Candas | Individual | Trustee of the SNF | NOT APPLICABLE | 09/06/2006 |
| Schouvieller, Candas | Individual | ADP of the SNF | NOT APPLICABLE | 09/06/2006 |
| Varland, Carolyn | Individual | Managing Control - Governing Body | NOT APPLICABLE | 01/01/2024 |
| Vogel, Ann | Individual | Managing Control - Governing Body | NOT APPLICABLE | 01/01/2023 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Divine Providence Community Home | 12.3 mi | Sleepy Eye, MN | ★★☆☆☆ | 3/5 | |
| Sleepy Eye Rehabilitati Center | 12.4 mi | Sleepy Eye, MN | ★★★★☆ | 4/5 | |
| Living Meadows at Luther - Madelia | 18.9 mi | Madelia, MN | ★★★★☆ | 4/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 245490.