Nella's at Autumn Lake Healthcare

How to file a complaint about care →

2 fines totaling $59,810.

Every penalty CMS publishes for this facility in the 3-year window is listed —none excluded. The count and the dollar total come from two different CMS datasets and agree for this facility. Penalties older than the window are dropped by CMS before publication, not by us.

What these staffing numbers mean →

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.29, RN 0.54, weekend 3.05.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.29 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Limited Liability company

All 14 owning or managing parties CMS has on file are shown — none excluded.

Other facilities in the same chain

CMS lists this facility under the chain Autumn Lake Healthcare — 59 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

• Autumn Lake Healthcare at Bucks Hill — Waterbury, CT · overall 4/5
• Autumn Lake Healthcare at Cromwell — Cromwell, CT · overall 4/5
• Autumn Lake Healthcare at Madison — Madison, CT · overall 2/5
• Autumn Lake Healthcare at New Britain — New Britain, CT · overall 5/5
• Autumn Lake Healthcare at Norwalk — Norwalk, CT · overall 2/5
• Autumn Lake Healthcare at the Willows — Woodbridge, CT · overall 4/5
• Autumn Lake Healthcare at West Hartford — West Hartford, CT · overall 3/5
• Advanced Rehab at Autumn Lake Healthcare — Lutherville, MD · overall 4/5

Listed by state, then facility name — not a ranking. Showing 8 of the 58 others, continuing from this facility's own place in that list.

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

• "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
• "Do you have a qualified dietician on staff, and how involved are they in each resident's nutrition plan?"
• "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
• "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
• "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
• "Can you show me an example care plan, and how are families included when it's created and updated?"
• "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
• "Can I see this month's activities calendar, and what do you offer residents who can't leave their rooms?"

Also worth asking anywhere

• "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
• "Can I see the plan of correction for the findings in your most recent state inspection?"
• "CMS reports 44% total nursing staff turnover here — who on the care team has been with you longest?"
• "The ownership record on file lists 14 owning or managing parties — who makes the decisions about staffing levels?"
• "Can I visit again unannounced, at a mealtime or on a weekend?"

Compare this facility with the 3 closest →

All facilities in Elkins →