Morningside Manor

Name: Morningside Manor
Address: 602 BABCOCK RD, San Antonio, TX, 78201, US
Telephone: 2107311000

602 Babcock Rd, San Antonio, TX 78201 · Bexar County · 147 certified beds · avg 73 residents/day · certified since May 23, 1985

3/5

Health inspection rating (on-site)

Serious findings on record

$5,000

Fines, last 3 years

4.06

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (26)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Apr 11, 2026	D · Potential for harm, one-off	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint
Apr 11, 2026	D · Potential for harm, one-off	The facility did not update each resident's care assessment at least once every 3 months. These regular check-ins keep the resident's care plan matched to their current condition. · from a complaint
Aug 7, 2025	E · Potential for harm, repeated	The facility did not let a resident help develop and carry out their own plan of care — the written roadmap of the services and support they'll receive, built around their personal goals and preferences.
Aug 7, 2025	E · Potential for harm, repeated	The facility did not keep residents' personal and medical information private and confidential.
Aug 7, 2025	E · Potential for harm, repeated	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Aug 7, 2025	E · Potential for harm, repeated	The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes.
Aug 7, 2025	E · Potential for harm, repeated	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Aug 7, 2025	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Aug 7, 2025	E · Potential for harm, repeated	The facility did not dispose of garbage and refuse properly.
Aug 7, 2025	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Aug 7, 2025	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Jun 30, 2024	E · Potential for harm, repeated	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Jun 30, 2024	E · Potential for harm, repeated	The facility did not serve meals and snacks at times that fit residents' needs, preferences, and requests, or did not offer nourishing alternatives for residents who want to eat outside scheduled meal times.
Jun 30, 2024	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Jun 30, 2024	D · Potential for harm, one-off	The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups.
Jun 30, 2024	D · Potential for harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away.
Jun 30, 2024	D · Potential for harm, one-off	The facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly.
Jun 30, 2024	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Jun 30, 2024	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Jun 30, 2024	D · Potential for harm, one-off	The facility did not make sure special medical diets — like low-sodium or diabetic diets — were properly ordered by the resident's doctor or managed by a qualified dietitian as state law allows.
Jun 30, 2024	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
Apr 21, 2023	E · Potential for harm, repeated	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Apr 21, 2023	E · Potential for harm, repeated	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
Apr 21, 2023	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Apr 21, 2023	D · Potential for harm, one-off	The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require.
Apr 21, 2023	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (10 → 9).

Year	Citations	Worst severity that year
2023	5	E
2024	10	E
2025	9	E
2026	2	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

1 fine totaling $5,000.

Date	Type	Amount / length
Aug 14, 2025	Fine	$5,000

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Texas avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.06	3.46	3.95	top 14% in Texas; top 37% in the U.S.
Registered Nurse hours	0.40	0.44	0.69	top 46% in Texas; bottom 23% in the U.S.
Weekend total nurse staffing	3.89	3.04	3.50	top 9% in Texas; top 26% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.38	0.34	0.48	top 28% in Texas; bottom 49% in the U.S.
Total nursing staff turnover (%)	15.8	55.3	45.8	top 1% in Texas; top 1% in the U.S.
RN turnover (%)	40.0	54.6	42.9	top 30% in Texas; top 46% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.60, RN 0.36, weekend 3.45. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 4/5

Who owns this facility

Non profit - Corporation

Owner / manager	Type	Role	Stake	Since
Guadalupe County Hospital Board	Organization	5% or Greater Direct Ownership Interest	100%	04/01/2017
Asis, Rissa	Individual	Operational/Managerial Control	NOT APPLICABLE	04/03/2023
Bryan, Scott	Individual	Managing Control - Governing Body	NOT APPLICABLE	01/01/2024
Bryan, Scott	Individual	Trustee of the SNF	NOT APPLICABLE	01/01/2024
Cattail Consulting LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	11/10/2023
Colvin, Jim	Individual	Corporate Director	NOT APPLICABLE	07/25/2023
Crump, Patrick	Individual	Operational/Managerial Control	NOT APPLICABLE	04/01/2017
Drought, Jessica	Individual	Managing Control - Governing Body	NOT APPLICABLE	01/01/2023
Drought, Jessica	Individual	Trustee of the SNF	NOT APPLICABLE	01/01/2023
Flores, Cristina	Individual	Operational/Managerial Control	NOT APPLICABLE	03/27/2023
Forgione, Dana	Individual	Managing Control - Governing Body	NOT APPLICABLE	01/01/2023
Forgione, Dana	Individual	Trustee of the SNF	NOT APPLICABLE	01/01/2023
Gann, Kody	Individual	Corporate Director	NOT APPLICABLE	01/01/2021
Garza, Edward	Individual	Managing Control - Governing Body	NOT APPLICABLE	01/01/2021
Garza, Edward	Individual	Trustee of the SNF	NOT APPLICABLE	01/01/2021
Hackett, Greg	Individual	Managing Control - Governing Body	NOT APPLICABLE	01/01/2022
Hackett, Greg	Individual	Trustee of the SNF	NOT APPLICABLE	01/01/2022
Hoppe, Kimberly	Individual	Operational/Managerial Control	NOT APPLICABLE	06/01/2024
Hoppe, Kimberly	Individual	ADP of the SNF	NOT APPLICABLE	06/01/2024
Humphrey, Ronald	Individual	Corporate Director	NOT APPLICABLE	03/01/2022

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
"How do you track that every resident's quarterly assessment happens on time?"
"How are residents and families included in care plan meetings, and how often do those meetings happen?"
"How do you protect residents' privacy, both in their medical records and in day-to-day care?"
"Who completes resident assessments here, and how do you check them for accuracy?"
"How do you decide when a feeding tube is truly needed, and how do staff care for residents who have one?"
"How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Golden Estates Rehabilitation Center	0.8 mi	San Antonio, TX	★★☆☆☆	2/5
Inspiration Hills Rehabilitation Center	1.7 mi	San Antonio, TX	★★★☆☆	3/5
The Sarah Roberts French Home	2.1 mi	San Antonio, TX	★★☆☆☆	3/5
The Lev at San Antonio	2.2 mi	San Antonio, TX	★☆☆☆☆	2/5
Oak Park Nursing and Rehabilitation Center	2.4 mi	San Antonio, TX	★★☆☆☆	2/5
The Atrium Rehabilitation Center	2.5 mi	San Antonio, TX	★★★★☆	4/5
The Heights at Medical Center	3.1 mi	San Antonio, TX	★☆☆☆☆	2/5
St. Francis Nursing Home	3.2 mi	San Antonio, TX	★★★★☆	4/5
Wurzbach Nursing and Rehabilitation	3.3 mi	San Antonio, TX	★★☆☆☆	2/5
Meridian Care Monte Vista	3.4 mi	San Antonio, TX	★☆☆☆☆	1/5
Sorrento	3.5 mi	San Antonio, TX	★★☆☆☆	2/5
San Pedro Manor	3.6 mi	San Antonio, TX	★★★★☆	3/5

Compare this facility with the 3 closest →

All facilities in San Antonio →

Facility data as of CMS processing date 2026-08-01. CCN 455523.

The Care File

Visit checklist — Morningside Manor

602 Babcock Rd, San Antonio, TX 78201 · 2107311000

Health inspection rating 3/5 · CMS overall 4/5· Fines (3y): $5,000

Questions for the administrator:

☐ "If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
☐ "How do you track that every resident's quarterly assessment happens on time?"
☐ "How are residents and families included in care plan meetings, and how often do those meetings happen?"
☐ "How do you protect residents' privacy, both in their medical records and in day-to-day care?"
☐ "Who completes resident assessments here, and how do you check them for accuracy?"
☐ "How do you decide when a feeding tube is truly needed, and how do staff care for residents who have one?"
☐ "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 455523 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)