Madison Park Healthcare

Name: Madison Park Healthcare
Address: 700 MADISON AVENUE, Huntington, WV, 25704, US
Telephone: 3045220032

700 Madison Avenue, Huntington, WV 25704 · Cabell County · 41 certified beds · avg 40 residents/day · certified since Mar 23, 1967

5/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.37

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (21)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jan 14, 2026	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Jan 14, 2026	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Jan 14, 2026	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
Aug 5, 2024	E · Potential for harm, repeated	The facility transferred or discharged a resident without a valid reason, or failed to provide the required documentation and information when moving a resident out.
Aug 5, 2024	E · Potential for harm, repeated	The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal.
Aug 5, 2024	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Aug 5, 2024	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Aug 5, 2024	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Aug 5, 2024	D · Potential for harm, one-off	The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave.
Aug 5, 2024	D · Potential for harm, one-off	The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need.
Aug 5, 2024	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Aug 5, 2024	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Aug 5, 2024	D · Potential for harm, one-off	The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems.
Aug 5, 2024	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
Aug 5, 2024	D · Potential for harm, one-off	The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations.
Aug 5, 2024	D · Potential for harm, one-off	The facility did not have a working call system — the button or cord residents use to summon help — in each resident's bathroom and bathing area.
Oct 5, 2022	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Oct 5, 2022	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Oct 5, 2022	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Oct 5, 2022	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Oct 5, 2022	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (13 → 3).

Year	Citations	Worst severity that year
2022	5	D
2024	13	E
2026	3	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	West Virginia avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.37	3.55	3.95	top 46% in West Virginia; bottom 30% in the U.S.
Registered Nurse hours	0.89	0.70	0.69	top 14% in West Virginia; top 21% in the U.S.
Weekend total nurse staffing	2.87	3.07	3.50	bottom 45% in West Virginia; bottom 24% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.66	0.40	0.48	top 8% in West Virginia; top 18% in the U.S.
Total nursing staff turnover (%)	37.2	44.1	45.8	top 28% in West Virginia; top 29% in the U.S.
RN turnover (%)	28.6	42.4	42.9	top 22% in West Virginia; top 26% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.84, RN 1.01, weekend 3.27. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: —/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
MPH Trust	Organization	Direct Ownership Interest	NOT APPLICABLE	01/01/2023
Brown, Ervin	Individual	Individual Is an Owner, Partner or Trustee of Any ADP of the SNF	NOT APPLICABLE	12/05/2025
Cox, Christopher	Individual	Operational/Managerial Control	NOT APPLICABLE	05/01/2023
Cox, Christopher	Individual	ADP of the SNF	NOT APPLICABLE	05/01/2023
Cox, Gretchen	Individual	Individual Is an Owner, Partner or Trustee of Any ADP of the SNF	NOT APPLICABLE	12/05/2025
Kappen, Katrina	Individual	Managing Control - Governing Body	NOT APPLICABLE	04/08/2024
Kappen, Katrina	Individual	Operational/Managerial Control	NOT APPLICABLE	04/08/2024
Kappen, Katrina	Individual	ADP of the SNF	NOT APPLICABLE	04/08/2024
Mathis, Mary-Jesse	Individual	Managing Control - Governing Body	NOT APPLICABLE	05/03/2019
Mathis, Mary-Jesse	Individual	Operational/Managerial Control	NOT APPLICABLE	05/03/2019
Mathis, Mary-Jesse	Individual	ADP of the SNF	NOT APPLICABLE	05/03/2019
Mitchell, Gregory	Individual	Corporate Officer	NOT APPLICABLE	02/01/2017
Mitchell, Gregory	Individual	Operational/Managerial Control	NOT APPLICABLE	02/01/2017
Mitchell, Gregory	Individual	ADP of the SNF	NOT APPLICABLE	02/01/2017
Pinson, Cynthia	Individual	Operational/Managerial Control	NOT APPLICABLE	06/01/2024
Pinson, Cynthia	Individual	ADP of the SNF	NOT APPLICABLE	06/01/2024
Providence Health, LLC	Organization	ADP of the SNF	NOT APPLICABLE	04/08/2021
Shelton, Jason	Individual	Managing Control - Governing Body	NOT APPLICABLE	04/21/2025
Shelton, Jason	Individual	Operational/Managerial Control	NOT APPLICABLE	04/21/2025
Shelton, Jason	Individual	ADP of the SNF	NOT APPLICABLE	04/21/2025

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
"How do you keep residents' medical records accurate, complete, and secure?"
"Under what circumstances would you discharge or transfer a resident, and what notice and appeal rights would we have?"
"If you ever planned to discharge or transfer my family member, how much written notice would we receive and how could we appeal?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"If my family member goes to the hospital, how long will you hold their bed, and will we get that in writing?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Heritage Center	1.8 mi	Huntington, WV	★☆☆☆☆	1/5
Huntington Health and Rehabilitation Center	2.3 mi	Huntington, WV	★★☆☆☆	2/5
Riverview Post Acute	3.5 mi	South Point, OH	★★★☆☆	4/5
St. Mary's Hospital	3.6 mi	Huntington, WV	★★★★★	5/5
Woodland Oaks	10.6 mi	Ashland, KY	★★★★☆	4/5
Wayne Healthcare Center	12.1 mi	Wayne, WV	★★★★★	5/5
Harbor Healthcare of Ironton	12.4 mi	Ironton, OH	★★★★☆	3/5
Sanctuary at Ohio Valley	12.6 mi	Ironton, OH	★★★★☆	4/5
Crystal Care of Coal Grove	13.2 mi	Coal Grove, OH	★★★☆☆	3/5
Kingsbrook Lifecare Center	13.3 mi	Ashland, KY	★★★★☆	3/5
Boyd Nursing and Rehabilitation	15.5 mi	Ashland, KY	★★★☆☆	2/5
Oakmont Manor	15.7 mi	Flatwoods, KY	★★★☆☆	3/5

Compare this facility with the 3 closest →

All facilities in Huntington →

Facility data as of CMS processing date 2026-08-01. CCN 515021.

The Care File

Visit checklist — Madison Park Healthcare

700 Madison Avenue, Huntington, WV 25704 · 3045220032

Health inspection rating 5/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
☐ "How do you keep residents' medical records accurate, complete, and secure?"
☐ "Under what circumstances would you discharge or transfer a resident, and what notice and appeal rights would we have?"
☐ "If you ever planned to discharge or transfer my family member, how much written notice would we receive and how could we appeal?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "If my family member goes to the hospital, how long will you hold their bed, and will we get that in writing?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 515021 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)