How to file a complaint about care →
No fines or payment denials in the published 3-year window.
460 North Garden Plaza Court, Post Falls, ID 83854 (opens Google Maps) · Kootenai County · (208) 777-0318· 120 certified beds · avg 85 residents/day · certified since Feb 24, 2009 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: LIFE CARE CENTERS OF AMERICA (194 facilities, chain avg rating 3.4★)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Showing the latest 3 of 12 inspection findings. Open the full record below to read every finding.
The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate. F-0554
The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. F-0578
The facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident. F-0726
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Aug 14, 2025 | D · Potential for more than minimal harm, isolated | The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate. · F-0554 |
| Aug 14, 2025 | D · Potential for more than minimal harm, isolated | The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. · F-0578 |
| Aug 14, 2025 | D · Potential for more than minimal harm, isolated | The facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident. · F-0726 |
| Aug 14, 2025 | D · Potential for more than minimal harm, isolated | The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · F-0760 |
| Aug 14, 2025 | D · Potential for more than minimal harm, isolated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
| Jul 5, 2024 | F · Potential for more than minimal harm, widespread | The facility did not have a registered nurse on duty at least 8 hours a day, or did not have a registered nurse serving full-time as director of nursing. · F-0727 |
| Mar 24, 2023 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Mar 24, 2023 | D · Potential for more than minimal harm, isolated | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · F-0657 |
| Mar 24, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide proper foot care for residents. Foot care includes routine care like nail trimming and attention to foot problems, which matter greatly for older adults. · F-0687 |
| Mar 24, 2023 | D · Potential for more than minimal harm, isolated | The facility did not have a registered nurse on duty at least 8 hours a day, or did not have a registered nurse serving full-time as director of nursing. · F-0727 |
| Mar 24, 2023 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Mar 24, 2023 | D · Potential for more than minimal harm, isolated | The facility did not perform required COVID-19 testing on residents and staff. · F-0886 |
Citations from standard inspections increased between the last two inspection cycles (1 → 5).
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 6 | 0 | D |
| 2024 | 1 | 0 | F |
| 2025 | 5 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
No fines or payment denials in the published 3-year window.
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Idaho avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.08 | 4.03 | 3.95 | top 30% in Idaho; top 36% in the U.S. |
| Registered Nurse hours | 0.68 | 0.87 | 0.69 | bottom 48% in Idaho; top 38% in the U.S. |
| Weekend total nurse staffing | 3.35 | 3.48 | 3.50 | top 38% in Idaho; bottom 50% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.52 | 0.56 | 0.48 | bottom 49% in Idaho; top 31% in the U.S. |
| Total nursing staff turnover (%) | 51.5 | 50.3 | 45.8 | bottom 40% in Idaho; bottom 33% in the U.S. |
| RN turnover (%) | 46.7 | 41.0 | 42.9 | bottom 40% in Idaho; bottom 41% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.18, RN 0.70, weekend 3.43.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.18 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 3/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 4/5 · long-stay residents: 3/5 · short-stay residents: 5/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Life Care Center of Post Falls. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Developers Investment Company II, INC | Organization | Direct Ownership Interest | NOT APPLICABLE | 03/15/2005 |
| Preston, Forrest | Individual | Indirect Ownership Interest | NOT APPLICABLE | 03/15/2005 |
| Butner, Nancy | Individual | Managing Control - Governing Body | NOT APPLICABLE | 09/16/2018 |
| Butner, Nancy | Individual | Operational/Managerial Control | NOT APPLICABLE | 09/16/2018 |
| Cross, Cindy | Individual | Corporate Officer | NOT APPLICABLE | 06/12/2008 |
| Developers Investment Company II, INC | Organization | Operational/Managerial Control | NOT APPLICABLE | 03/15/2005 |
| Fletcher, Todd | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/13/2024 |
| Henry, Terry | Individual | Corporate Officer | NOT APPLICABLE | 08/16/1999 |
| Lay, Lisa | Individual | Corporate Officer | NOT APPLICABLE | 02/09/2018 |
| Life Care Centers of America, INC. | Organization | Operational/Managerial Control | NOT APPLICABLE | 06/12/2008 |
| Life Care Centers of America, INC. | Organization | ADP of the SNF | NOT APPLICABLE | 03/10/2025 |
| Martin, Rasalie | Individual | Managing Control - Governing Body | NOT APPLICABLE | 03/26/2023 |
| Martin, Rasalie | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/26/2023 |
| Meza, Michael | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/01/2020 |
| Meza, Michael | Individual | ADP of the SNF | NOT APPLICABLE | 03/10/2025 |
| Palumbo, Benjamin | Individual | Managing Control - Governing Body | NOT APPLICABLE | 12/30/2024 |
| Palumbo, Benjamin | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/30/2024 |
| Palumbo, Benjamin | Individual | ADP of the SNF | NOT APPLICABLE | 03/10/2025 |
| Post Falls Medical Investors LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 09/15/2008 |
| Post Falls Medical Investors LLC | Organization | ADP of the SNF | NOT APPLICABLE | 03/07/2018 |
Showing 20 of 25 parties CMS has on file for this facility; 5 are not displayed. The full list is in the CMS Ownership dataset.
CMS lists this facility under the chain Life Care Centers of America — 194 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
Listed by state, then facility name — not a ranking. Showing 8 of the 193 others, continuing from this facility's own place in that list.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Idaho State Veterans Home - Post Falls | 4.3 mi | Post Falls, ID | ★☆☆☆☆ | 1/5 | abuse |
| Advanced Health Care of Coeur D'alene | 4.8 mi | Coeur D'alene, ID | ★★★★★ | 5/5 | |
| Ironwood Rehabilitation and Care Center | 5.2 mi | Coeur D'alene, ID | ★★☆☆☆ | 2/5 | |
| Lakeside Rehabilitation and Care Center | 5.8 mi | Coeur D'alene, ID | ★☆☆☆☆ | 1/5 | |
| Life Care Center of Coeur D'alene | 5.9 mi | Coeur D'alene, ID | ★☆☆☆☆ | 1/5 | |
| Coeur D Alene Health of Cascadia | 6.1 mi | Coeur D'alene, ID | ★☆☆☆☆ | 2/5 | |
| Spokane Valley Health and Rehabilitation of Cascad | 12.2 mi | Spokane Valley, WA | ★☆☆☆☆ | 3/5 | |
| Sullivan Park Care Center | 14.6 mi | Spokane, WA | ★☆☆☆☆ | 1/5 | |
| Aurora Valley Care | 16.8 mi | Spokane, WA | ★★☆☆☆ | 1/5 | |
| Sunshine Health & Rehab | 17.3 mi | Spokane, WA | ★★★★☆ | 3/5 |
Facility data as of CMS processing date 2026-08-01. CCN 135135.
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