Laurel Heights Home for the Elderly
208 West 12th Street, London, KY 40741 · Laurel County · 160 certified beds · avg 153 residents/day · certified since Jan 1, 1967
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (5)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Mar 5, 2020 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Mar 5, 2020 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Jan 10, 2019 | D · Potential for harm, one-off | The facility did not reassess a resident after a significant change in their condition, such as a sudden decline in health. A full new assessment is required when a resident's condition changes in a major way. |
| Jan 10, 2019 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Jan 10, 2019 | D · Potential for harm, one-off | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. |
Inspection trend by year
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2019 | 3 | 0 | D |
| 2020 | 2 | 0 | F |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Kentucky avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.28 | 3.71 | 3.95 | bottom 44% in Kentucky; bottom 26% in the U.S. |
| Registered Nurse hours | 0.81 | 0.74 | 0.69 | top 28% in Kentucky; top 27% in the U.S. |
| Weekend total nurse staffing | 2.99 | 3.27 | 3.50 | bottom 49% in Kentucky; bottom 31% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.80 | 0.53 | 0.48 | top 13% in Kentucky; top 11% in the U.S. |
| Total nursing staff turnover (%) | 32.1 | 46.4 | 45.8 | top 10% in Kentucky; top 18% in the U.S. |
| RN turnover (%) | 19.4 | 41.8 | 42.9 | top 10% in Kentucky; top 13% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.10, RN 1.01, weekend 3.74. Staffing rating: 4/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 3/5 · long-stay residents: 3/5 · short-stay residents: 3/5
Who owns this facility
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Blair, Vicki | Individual | Corporate Director | NOT APPLICABLE | 02/28/2023 |
| Blair, Vicki | Individual | Trustee of the SNF | NOT APPLICABLE | 02/28/2023 |
| Bowling, Roy | Individual | Corporate Director | NOT APPLICABLE | 09/14/1978 |
| Bowling, Roy | Individual | Corporate Officer | NOT APPLICABLE | 09/14/1978 |
| Bowling, Roy | Individual | Trustee of the SNF | NOT APPLICABLE | 09/14/1978 |
| Cunnagin, Elmer | Individual | Corporate Director | NOT APPLICABLE | 11/12/1981 |
| Cunnagin, Elmer | Individual | Trustee of the SNF | NOT APPLICABLE | 11/12/1981 |
| Dunaway, Bridget | Individual | Corporate Director | NOT APPLICABLE | 02/28/2023 |
| Dunaway, Bridget | Individual | Trustee of the SNF | NOT APPLICABLE | 02/28/2023 |
| Garland, Sharon | Individual | Corporate Director | NOT APPLICABLE | 04/10/2018 |
| Garland, Sharon | Individual | Trustee of the SNF | NOT APPLICABLE | 04/10/2018 |
| Hensley, Jeannie | Individual | Corporate Director | NOT APPLICABLE | 02/28/2023 |
| Hensley, Jeannie | Individual | Trustee of the SNF | NOT APPLICABLE | 02/28/2023 |
| Houchens, Tom | Individual | Corporate Director | NOT APPLICABLE | 03/29/1978 |
| Houchens, Tom | Individual | Corporate Officer | NOT APPLICABLE | 03/29/1978 |
| Houchens, Tom | Individual | Trustee of the SNF | NOT APPLICABLE | 03/29/1978 |
| King, Robert | Individual | Corporate Director | NOT APPLICABLE | 04/10/2018 |
| King, Robert | Individual | Corporate Officer | NOT APPLICABLE | 04/10/2018 |
| King, Robert | Individual | Trustee of the SNF | NOT APPLICABLE | 04/10/2018 |
| Kuhl, Harvey | Individual | Corporate Director | NOT APPLICABLE | 04/04/1990 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "If my family member's health suddenly changes, how quickly do you reassess them and update their care?"
- "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Hillcrest Health and Rehabilitation Center | 10.7 mi | Corbin, KY | ★★★☆☆ | 4/5 | |
| Christian Health Center Corbin | 12.1 mi | Corbin, KY | ★☆☆☆☆ | 1/5 | abuse |
| Signature Healthcare at Jackson Manor Rehab and We | 14.8 mi | Annville, KY | ★★★☆☆ | 3/5 | |
| The Heritage Nursing and Rehabilitation Facility | 15.0 mi | Corbin, KY | ★★★★★ | 4/5 | |
| Corbin Health and Rehabilitation Center | 15.1 mi | Corbin, KY | ★☆☆☆☆ | 2/5 | |
| Landmark of Laurel Creek Rehabilitation and Nursin | 19.0 mi | Manchester, KY | ★★★☆☆ | 3/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 185003.