How to file a complaint about care →

No fines or payment denials in the published 3-year window.

What these staffing numbers mean →

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.13, RN 0.35, weekend 2.73.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.13 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 1/5.

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Corporation

Showing 20 of 36 parties CMS has on file for this facility; 16 are not displayed. The full list is in the CMS Ownership dataset.

Other facilities in the same chain

CMS lists this facility under the chain Touchstone Communities — 25 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

• Mid Valley Nursing & Rehabilitation — Mercedes, TX · overall 2/5
• Rosewood Heights — Killeen, TX · overall 3/5
• Stone Oak Care Center — San Antonio, TX · overall 2/5
• The Enclave — San Antonio, TX · overall 1/5
• The Heights at Medical Center — San Antonio, TX · overall 1/5
• The Heights of Alamo — Alamo, TX · overall 5/5
• The Heights of Atascosa — Pleasanton, TX · overall 4/5
• The Heights of Bulverde — Spring Branch, TX · overall 2/5

Listed by state, then facility name — not a ranking. Showing 8 of the 24 others, continuing from this facility's own place in that list.

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

• "Can you give me examples of how you adjust daily routines and room setups to fit each resident's preferences?"
• "How do you assess and manage residents' pain, especially for those who have trouble communicating?"
• "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
• "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
• "Can you show me an example care plan, and how are families included when it's created and updated?"
• "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
• "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
• "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"

Also worth asking anywhere

• "Your weekend nurse staffing is reported below the Texas midpoint — how does the weekend schedule differ from a weekday?"
• "Can I see the plan of correction for the findings in your most recent state inspection?"
• "CMS reports 49% total nursing staff turnover here — who on the care team has been with you longest?"
• "The ownership record on file lists 36 owning or managing parties — who makes the decisions about staffing levels?"
• "Can I visit again unannounced, at a mealtime or on a weekend?"

Compare this facility with the 3 closest →

All facilities in Laredo →