Hillcrest Home
14688 Illinois Highway 82, Geneseo, IL 61254 · Henry County · 99 certified beds · avg 51 residents/day · certified since Feb 1, 1998
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Actual harm, one-off · May 31, 2024 · F-0550
The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Why it matters: Being treated without dignity harms a resident's self-worth, mental health, and overall quality of life.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Jun 20, 2024 (Deficient, Provider has date of correction)
All citations in the current public record (17)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| May 23, 2025 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| May 23, 2025 | F · Potential for harm, facility-wide | The facility did not have a proper governing body legally responsible for its policies and operations, or that body failed to appoint a properly licensed administrator to manage the facility. |
| May 23, 2025 | E · Potential for harm, repeated | The facility did not provide required paperwork or notices about a resident's needs, their right to appeal a transfer or discharge, or the facility's bed-hold policy (how long a bed is saved during a hospital stay). |
| May 23, 2025 | E · Potential for harm, repeated | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. |
| May 23, 2025 | D · Potential for harm, one-off | The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. |
| May 23, 2025 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| May 23, 2025 | C · Minimal risk, facility-wide | The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day. |
| Jun 24, 2024 | D · Potential for harm, one-off | The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint |
| May 31, 2024 | ▲ G · Actual harm, one-off | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. |
| May 31, 2024 | F · Potential for harm, facility-wide | The facility did not have a working program to monitor how antibiotics are used. Tracking antibiotic use helps make sure these drugs are given only when needed and remain effective. |
| May 31, 2024 | F · Potential for harm, facility-wide | The facility did not have a working call system — the button or cord residents use to summon help — in each resident's bathroom and bathing area. |
| May 31, 2024 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| May 31, 2024 | D · Potential for harm, one-off | The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. |
| Apr 23, 2024 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Feb 7, 2024 | D · Potential for harm, one-off | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint |
| Nov 15, 2023 | E · Potential for harm, repeated | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint |
| Apr 7, 2023 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (5 → 7).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 2 | 0 | E |
| 2024 | 8 | 1 | G ▲ |
| 2025 | 7 | 0 | F |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Illinois avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.94 | 2.99 | 3.95 | top 17% in Illinois; top 42% in the U.S. |
| Registered Nurse hours | 0.79 | 0.63 | 0.69 | top 22% in Illinois; top 28% in the U.S. |
| Weekend total nurse staffing | 3.35 | 2.67 | 3.50 | top 20% in Illinois; bottom 50% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.47 | 0.56 | 0.48 | top 47% in Illinois; top 36% in the U.S. |
| Total nursing staff turnover (%) | 60.9 | 44.5 | 45.8 | bottom 13% in Illinois; bottom 15% in the U.S. |
| RN turnover (%) | 57.1 | 41.8 | 42.9 | bottom 25% in Illinois; bottom 26% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.27, RN 0.65, weekend 2.78. Staffing rating: 3/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 4/5
Who owns this facility
Government - City/county
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| County of Henry | Organization | 5% or Greater Direct Ownership Interest | 100% | 09/28/2011 |
| Beam, Veronica | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/02/2021 |
| Beam, Veronica | Individual | ADP of the SNF | NOT APPLICABLE | 08/02/2021 |
| Burton, Jason | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/01/2006 |
| Burton, Jason | Individual | ADP of the SNF | NOT APPLICABLE | 05/01/2006 |
| County of Henry | Organization | 5% or Greater Security Interest | NOT APPLICABLE | 09/28/2011 |
| County of Henry | Organization | Operational/Managerial Control | NOT APPLICABLE | 09/28/2011 |
| County of Henry | Organization | ADP of the SNF | NOT APPLICABLE | 09/28/2011 |
| Harris, Carol | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/25/2019 |
| Harris, Carol | Individual | ADP of the SNF | NOT APPLICABLE | 03/25/2019 |
| Kaufman, Julie | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/11/1989 |
| Kaufman, Julie | Individual | ADP of the SNF | NOT APPLICABLE | 09/28/2011 |
| Schultz, Helen | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/17/2024 |
| Schultz, Helen | Individual | ADP of the SNF | NOT APPLICABLE | 06/17/2024 |
| Simonet, Cindy | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/29/2020 |
| Simonet, Cindy | Individual | ADP of the SNF | NOT APPLICABLE | 04/29/2020 |
| Staley, Thomas | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/11/2018 |
| Staley, Thomas | Individual | ADP of the SNF | NOT APPLICABLE | 04/11/2018 |
| Tippitt, Robin | Individual | Corporate Director | NOT APPLICABLE | 12/30/2024 |
| Tippitt, Robin | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/02/2021 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "Who owns and governs this facility, and how long has the current administrator been here?"
- "What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
- "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
- "How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "Where do you post your daily staffing numbers, and can I see today's?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Hammond-Henry District HSP | 0.3 mi | Geneseo, IL | ★★★★☆ | 2/5 | abuse |
| Allure of Geneseo | 1.1 mi | Geneseo, IL | ★★★★☆ | 4/5 | |
| Avenues at Quad Cities | 13.4 mi | Silvis, IL | ★☆☆☆☆ | 2/5 | |
| Silvis Center for Nursing Rehab & Care | 13.6 mi | Silvis, IL | ★☆☆☆☆ | 2/5 | |
| Celebrate Sr Living of Moline | 14.4 mi | Moline, IL | ★★★★☆ | 5/5 | |
| Allure of Moline | 15.3 mi | East Moline, IL | ★☆☆☆☆ | 2/5 | abuse |
| Hope Creek Nursing & Rehab | 15.3 mi | East Moline, IL | ★☆☆☆☆ | 1/5 | abuse |
| River Valley Nursing and Rehabilitation | 15.4 mi | Pleasant Valley, IA | ★★☆☆☆ | 2/5 | |
| The Vistas at Bettendorf | 18.0 mi | Bettendorf, IA | ★★★☆☆ | 3/5 | |
| The Summit of Bettendorf | 18.1 mi | Bettendorf, IA | ★★★☆☆ | 3/5 | |
| Bettendorf Health Care Center | 18.8 mi | Bettendorf, IA | ★☆☆☆☆ | 1/5 | |
| Allure of the Quad Cities | 19.0 mi | Moline, IL | ★☆☆☆☆ | 1/5 | abuse |
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Facility data as of CMS processing date 2026-08-01. CCN 145949.