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Hill Haven Nursing Home
880 Ridgeway Road, Commerce, GA 30529 (opens Google Maps) · Jackson County · (706) 336-8000· 70 certified beds · avg 62 residents/day · certified since Nov 1, 2005 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
4/5
Health inspection rating (on-site)
inspected Mar 25, 2026
0
Serious findings on record
$0
Fines, last 3 years
3.41
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 3/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Inspection findings in the public record
Showing the latest 3 of 17 inspection findings. Open the full record below to read every finding.
The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. F-0600
The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. F-0609
The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · from a complaint F-0812
View all 17 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Mar 25, 2026 | D · Potential for more than minimal harm, isolated | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · F-0600 |
| Mar 25, 2026 | D · Potential for more than minimal harm, isolated | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · F-0609 |
| Feb 20, 2025 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · from a complaint · F-0812 |
| Feb 20, 2025 | F · Potential for more than minimal harm, widespread | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint · F-0880 |
| Feb 20, 2025 | D · Potential for more than minimal harm, isolated | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint · F-0609 |
| Feb 20, 2025 | D · Potential for more than minimal harm, isolated | The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint · F-0610 |
| Feb 20, 2025 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint · F-0656 |
| Feb 20, 2025 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint · F-0689 |
| Feb 20, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · from a complaint · F-0695 |
| Nov 22, 2023 | D · Potential for more than minimal harm, isolated | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint · F-0609 |
| Nov 22, 2023 | D · Potential for more than minimal harm, isolated | The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint · F-0610 |
| Oct 15, 2022 | F · Potential for more than minimal harm, widespread | The facility did not employ enough qualified food and nutrition staff, including a qualified dietician, to properly run its food service. · F-0801 |
| Oct 15, 2022 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Oct 15, 2022 | E · Potential for more than minimal harm, pattern | The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal. · F-0623 |
| Oct 15, 2022 | E · Potential for more than minimal harm, pattern | The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave. · F-0625 |
| Oct 15, 2022 | D · Potential for more than minimal harm, isolated | The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. · F-0758 |
| Oct 15, 2022 | D · Potential for more than minimal harm, isolated | The facility did not train its staff on dementia care and on recognizing and reporting abuse, neglect, and exploitation. · F-0943 |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (7 → 2).
All citationsSerious citations (G–L)
2022
All citations: 6
Serious citations (G–L): 0
2023
All citations: 2
Serious citations (G–L): 0
2025
All citations: 7
Serious citations (G–L): 0
2026
All citations: 2
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2022 | 6 | 0 | F |
| 2023 | 2 | 0 | D |
| 2025 | 7 | 0 | F |
| 2026 | 2 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityGeorgia averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 3.41
Georgia average: 3.54
U.S. average: 3.95
Registered Nurse hours
This facility: 0.37
Georgia average: 0.50
U.S. average: 0.69
Weekend total nurse staffing
This facility: 2.94
Georgia average: 3.09
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Georgia avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.41 | 3.54 | 3.95 | bottom 49% in Georgia; bottom 32% in the U.S. |
| Registered Nurse hours | 0.37 | 0.50 | 0.69 | bottom 39% in Georgia; bottom 18% in the U.S. |
| Weekend total nurse staffing | 2.94 | 3.09 | 3.50 | bottom 48% in Georgia; bottom 28% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.31 | 0.35 | 0.48 | top 46% in Georgia; bottom 34% in the U.S. |
| Total nursing staff turnover (%) | — | 46.0 | 45.8 | — |
| RN turnover (%) | — | 44.5 | 42.9 | — |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.24, RN 0.35, weekend 2.80.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.24 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 1/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 3/5 · long-stay residents: 2/5 · short-stay residents: 4/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Hill Haven Nursing Home. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Keiser, Scott | Individual | 5% or Greater Direct Ownership Interest | 40% | 03/01/2024 |
| Sanders, Adam | Individual | 5% or Greater Direct Ownership Interest | 20% | 03/01/2024 |
| Commerce Propco, LLC | Organization | 5% or Greater Mortgage Interest | NOT APPLICABLE | 09/01/2022 |
| Commerce Propco, LLC | Organization | ADP of the SNF | NOT APPLICABLE | 09/01/2022 |
| Fromm, Stefan | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/30/2025 |
| Fromm, Stefan | Individual | ADP of the SNF | NOT APPLICABLE | 01/30/2025 |
| Hill, John | Individual | Operational/Managerial Control | NOT APPLICABLE | 09/01/2022 |
| Hill, John | Individual | ADP of the SNF | NOT APPLICABLE | 09/01/2022 |
| Keiser, Scott | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/01/2024 |
| Keiser, Scott | Individual | ADP of the SNF | NOT APPLICABLE | 03/01/2024 |
| Meyer, Philip | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/01/2024 |
| Meyer, Philip | Individual | ADP of the SNF | NOT APPLICABLE | 03/01/2024 |
| Sanders, Adam | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/01/2024 |
| Sanders, Adam | Individual | ADP of the SNF | NOT APPLICABLE | 03/01/2024 |
All 14 owning or managing parties CMS has on file are shown — none excluded.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
- "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
Also worth asking anywhere
- "Your weekend nurse staffing is reported below the Georgia midpoint — how does the weekend schedule differ from a weekday?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "The ownership record on file lists 14 owning or managing parties — who makes the decisions about staffing levels?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Northridge Health and Rehabilitation | 0.3 mi | Commerce, GA | ★★★★☆ | 4/5 | |
| Oaks - Athens Skilled Nursing, the | 16.4 mi | Athens, GA | ★☆☆☆☆ | 1/5 | |
| Pruitthealth - Grandview | 17.3 mi | Athens, GA | ★★★★★ | 5/5 | |
| Pruitthealth - Athens Heritage | 17.6 mi | Athens, GA | ★★★★☆ | 3/5 | |
| Presbyterian Village - Athens | 18.8 mi | Athens, GA | ★★☆☆☆ | 2/5 | |
| Bell Minor Home, the | 19.1 mi | Gainesville, GA | ★☆☆☆☆ | 1/5 | |
| University Nursing & Rehab Center | 19.2 mi | Athens, GA | ★☆☆☆☆ | 2/5 | |
| Pruitthealth - Scenic View | 19.7 mi | Baldwin, GA | ★★★★★ | 5/5 | |
| New Horizons Limestone | 19.9 mi | Gainesville, GA | ★★★★☆ | 4/5 |
Facility data as of CMS processing date 2026-08-01. CCN 115710.