Goodwin House Bailey's Crossroads

Name: Goodwin House Bailey's Crossroads
Address: 3440 S JEFFERSON STREET, Falls Church, VA, 22041, US
Telephone: 7035787261

3440 S Jefferson Street, Falls Church, VA 22041 · Fairfax County · 73 certified beds · avg 67 residents/day · certified since Nov 4, 1987

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

5.59

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (16)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Aug 21, 2024	E · Potential for harm, repeated	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.
Aug 21, 2024	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Aug 21, 2024	D · Potential for harm, one-off	The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate.
Aug 21, 2024	D · Potential for harm, one-off	The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable.
Aug 21, 2024	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Aug 21, 2024	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Aug 21, 2024	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Aug 21, 2024	D · Potential for harm, one-off	The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason.
Apr 26, 2023	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Nov 4, 2021	D · Potential for harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away.
Nov 4, 2021	D · Potential for harm, one-off	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Nov 4, 2021	D · Potential for harm, one-off	The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal.
Nov 4, 2021	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Nov 4, 2021	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Nov 4, 2021	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Nov 4, 2021	D · Potential for harm, one-off	The facility used bed rails without first trying safer alternatives, or without assessing the resident's safety risk, discussing the risks and benefits with the resident or family, getting consent, and installing the rails correctly.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (1 → 8).

Year	Citations	Worst severity that year
2021	7	D
2023	1	E
2024	8	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Virginia avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	5.59	3.67	3.95	top 8% in Virginia; top 7% in the U.S.
Registered Nurse hours	1.62	0.66	0.69	top 4% in Virginia; top 4% in the U.S.
Weekend total nurse staffing	5.26	3.21	3.50	top 5% in Virginia; top 4% in the U.S.
Weekend RN hours (not acuity-adjusted)	1.41	0.46	0.48	top 3% in Virginia; top 2% in the U.S.
Total nursing staff turnover (%)	19.3	48.1	45.8	top 2% in Virginia; top 2% in the U.S.
RN turnover (%)	32.3	48.2	42.9	top 21% in Virginia; top 33% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.42, RN 1.57, weekend 5.11. Staffing rating: 5/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 3/5 · short-stay residents: 4/5

Who owns this facility

Non profit - Corporation

Owner / manager	Type	Role	Stake	Since
Liebreich, Robert	Individual	5% or Greater Indirect Ownership Interest	5%	07/01/2019
Bernateau, Sherretta	Individual	W-2 Managing Employee	NOT APPLICABLE	09/19/2019
Bernateau, Sherretta	Individual	Corporate Officer	NOT APPLICABLE	09/19/2019
Calloway, Donald	Individual	Corporate Director	NOT APPLICABLE	01/01/2012
Calloway, Donald	Individual	Corporate Officer	NOT APPLICABLE	01/01/2014
Carwile, Justin	Individual	Corporate Director	NOT APPLICABLE	11/01/2016
Choi, Phoebe	Individual	W-2 Managing Employee	NOT APPLICABLE	12/21/2020
Choi, Phoebe	Individual	Corporate Officer	NOT APPLICABLE	12/21/2020
Clark, Cyrillene	Individual	Corporate Director	NOT APPLICABLE	01/01/2013
Clarke, David	Individual	Corporate Director	NOT APPLICABLE	01/01/2013
Forbes, Deborah	Individual	Corporate Director	NOT APPLICABLE	01/01/2012
Hanisian, Holly	Individual	Corporate Officer	NOT APPLICABLE	09/08/2016
Hansen, Janet	Individual	Corporate Director	NOT APPLICABLE	01/01/2012
Hix, Mary	Individual	Corporate Director	NOT APPLICABLE	01/01/2012
Hix, Mary	Individual	Corporate Officer	NOT APPLICABLE	01/01/2014
Hudson, Melinda	Individual	Corporate Director	NOT APPLICABLE	01/01/2012
Hudson, Melinda	Individual	Corporate Officer	NOT APPLICABLE	01/01/2013
Kumar, Chandra	Individual	Corporate Officer	NOT APPLICABLE	02/14/2023
Randolph, Nancy	Individual	Corporate Director	NOT APPLICABLE	01/01/2013
Regnell, Tom	Individual	Corporate Director	NOT APPLICABLE	01/01/2014

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"If my family member is able to manage their own medications, would you allow it, and how is that decided?"
"What does the care plan for a brand-new resident cover in the first 48 hours, and who writes it?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
"How often is each resident's medication list reviewed, and who decides when a drug can be reduced or stopped?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Carlin Springs Health & Rehabilitation	0.8 mi	Arlington, VA	★☆☆☆☆	1/5
Goodwin House Alexandria	1.1 mi	Alexandria, VA	★★★★★	4/5
The Jefferson	2.0 mi	Arlington, VA	★★☆☆☆	1/5	abuse
Alexandria Rehabilitation and Healthcare Center	2.9 mi	Alexandria, VA	★★★☆☆	2/5
Cherrydale Health & Rehabilitation Center	3.1 mi	Arlington, VA	★★☆☆☆	1/5
Annandale Healthcare Center	3.3 mi	Annandale, VA	★☆☆☆☆	1/5
Regency Care of Arlington, LLC	3.4 mi	Arlington, VA	★★☆☆☆	3/5
Woodbine Rehabilitation & Healthcare Center	3.5 mi	Alexandria, VA	★★★★★	4/5
Vierra Falls Church	4.5 mi	Falls Church, VA	★★☆☆☆	2/5
August Healthcare at Leewood	4.7 mi	Annandale, VA	★★☆☆☆	1/5

Compare this facility with the 3 closest →

All facilities in Falls Church →

Facility data as of CMS processing date 2026-08-01. CCN 495171.

The Care File

Visit checklist — Goodwin House Bailey's Crossroads

3440 S Jefferson Street, Falls Church, VA 22041 · 7035787261

Health inspection rating 4/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "If my family member is able to manage their own medications, would you allow it, and how is that decided?"
☐ "What does the care plan for a brand-new resident cover in the first 48 hours, and who writes it?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
☐ "How often is each resident's medication list reviewed, and who decides when a drug can be reduced or stopped?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 495171 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)