How to file a complaint about care →
No fines or payment denials in the published 3-year window.
830 Bethany Church Road, Forest City, NC 28043 (opens Google Maps) · Rutherford County · (828) 245-2852· 100 certified beds · avg 85 residents/day · certified since Apr 6, 1990 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
New to these records? How to read an inspection report →
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Showing the latest 3 of 6 inspection findings. Open the full record below to read every finding.
The facility did not make sure residents were fully informed about their own health, care, and treatments in a way they could understand. F-0552
The facility did not properly complete the required screening (called PASARR) that identifies whether a person entering a nursing home has a mental illness or intellectual disability and needs specialized services. F-0645
The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. F-0656
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Apr 2, 2026 | D · Potential for more than minimal harm, isolated | The facility did not make sure residents were fully informed about their own health, care, and treatments in a way they could understand. · F-0552 |
| Apr 2, 2026 | D · Potential for more than minimal harm, isolated | The facility did not properly complete the required screening (called PASARR) that identifies whether a person entering a nursing home has a mental illness or intellectual disability and needs specialized services. · F-0645 |
| Apr 2, 2026 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Feb 13, 2025 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689 |
| Nov 16, 2023 | E · Potential for more than minimal harm, pattern | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · from a complaint · F-0812 |
| Nov 16, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. · from a complaint · F-0690 |
Citations from standard inspections increased between the last two inspection cycles (1 → 3).
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 2 | 0 | E |
| 2025 | 1 | 0 | D |
| 2026 | 3 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
No fines or payment denials in the published 3-year window.
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | North Carolina avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.82 | 4.01 | 3.95 | top 39% in North Carolina; top 47% in the U.S. |
| Registered Nurse hours | 0.48 | 0.64 | 0.69 | bottom 40% in North Carolina; bottom 35% in the U.S. |
| Weekend total nurse staffing | 3.52 | 3.56 | 3.50 | top 34% in North Carolina; top 41% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.25 | 0.41 | 0.48 | bottom 34% in North Carolina; bottom 23% in the U.S. |
| Total nursing staff turnover (%) | 27.0 | 49.0 | 45.8 | top 6% in North Carolina; top 9% in the U.S. |
| RN turnover (%) | 42.9 | 45.7 | 42.9 | top 45% in North Carolina; bottom 49% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.52, RN 0.44, weekend 3.24.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.52 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 3/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 2/5 · long-stay residents: 2/5 · short-stay residents: 2/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Fair Haven of Forest City, LLC. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| McKeithan, Charles | Individual | Direct Ownership Interest | NOT APPLICABLE | 12/01/2015 |
| McKeithan, Daniel | Individual | Direct Ownership Interest | NOT APPLICABLE | 12/01/2015 |
| McKeithan, Emmett | Individual | Direct Ownership Interest | NOT APPLICABLE | 12/01/2015 |
| Cilone, John | Individual | Corporate Officer | NOT APPLICABLE | 12/01/2015 |
| Cilone, John | Individual | ADP of the SNF | NOT APPLICABLE | 12/01/2015 |
| McKeithan, Charles | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/01/2015 |
| McKeithan, Charles | Individual | ADP of the SNF | NOT APPLICABLE | 12/01/2015 |
| McKeithan, Daniel | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/01/2015 |
| McKeithan, Daniel | Individual | ADP of the SNF | NOT APPLICABLE | 12/01/2015 |
| McKeithan, Emmett | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/01/2015 |
| McKeithan, Emmett | Individual | ADP of the SNF | NOT APPLICABLE | 12/01/2015 |
All 11 owning or managing parties CMS has on file are shown — none excluded.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Fair Haven Home INC | 5.5 mi | Bostic, NC | ★★★★★ | 5/5 | |
| Willow Ridge of NC | 6.0 mi | Rutherfordton, NC | ★★☆☆☆ | 2/5 | |
| Oak Grove Healthcare | 7.1 mi | Rutherfordton, NC | ★★★★☆ | 5/5 | |
| Hilltop Health and Rehabilitation | 7.7 mi | Rutherfordton, NC | ★★★☆☆ | 4/5 | |
| Willowbrooke Court SC Ctr at Tryon Estates | 17.9 mi | Columbus, NC | ★★★★★ | 5/5 | |
| Palmetto Patriots | 19.6 mi | Gaffney, SC | ★★★★★ | 5/5 | |
| Rosecrest Rehabilitation and Healthcare Center | 19.7 mi | Inman, SC | ★★★★★ | 5/5 | |
| White Oak Manor-Shelby | 19.9 mi | Shelby, NC | ★★☆☆☆ | 2/5 |
Facility data as of CMS processing date 2026-08-01. CCN 345314.
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