Embassy Rehab and Care Center

Name: Embassy Rehab and Care Center
Address: 206 Port Neal Road, Sergeant Bluff, IA, 51054, US
Telephone: 7129433837

206 Port Neal Road, Sergeant Bluff, IA 51054 · Woodbury County · 60 certified beds · avg 44 residents/day · certified since Nov 28, 1988

Abuse citation flag (CMS)

Part of chain: LANTIS ENTERPRISES (5 facilities, chain avg rating 1.6★)

The abuse flag means inspectors cited this facility for abuse that caused harm to a resident within the past year, or potential for harm in each of the last two years. Source: CMS.

2/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.15

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 1/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (27)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
May 21, 2026	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · from a complaint
May 21, 2026	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
May 21, 2026	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint
May 21, 2026	D · Potential for harm, one-off	The facility did not provide the right treatment and services for residents with dementia or signs of dementia. Dementia care requires specific approaches, training, and patience.
May 21, 2026	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint
Oct 23, 2025	D · Potential for harm, one-off	The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint
Jun 5, 2025	E · Potential for harm, repeated	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Jun 5, 2025	E · Potential for harm, repeated	The facility did not provide required paperwork or notices about a resident's needs, their right to appeal a transfer or discharge, or the facility's bed-hold policy (how long a bed is saved during a hospital stay).
Jun 5, 2025	E · Potential for harm, repeated	The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day.
Jun 5, 2025	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Jun 5, 2025	D · Potential for harm, one-off	The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint
Jun 5, 2025	D · Potential for harm, one-off	The facility gave residents unnecessary mind-altering (psychotropic) medications, or used drugs in a way that restrained residents by dulling their ability to think, move, or function.
Jun 5, 2025	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation.
Jun 5, 2025	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Jun 5, 2025	D · Potential for harm, one-off	The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need.
Jun 5, 2025	D · Potential for harm, one-off	The facility did not provide the right treatment and services for residents with dementia or signs of dementia. Dementia care requires specific approaches, training, and patience.
Jun 20, 2024	F · Potential for harm, facility-wide	The facility did not electronically submit complete and accurate staffing information to the government, based on payroll and other verifiable records.
Jun 20, 2024	E · Potential for harm, repeated	The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician.
Jun 20, 2024	E · Potential for harm, repeated	The facility did not serve meals and snacks at times that fit residents' needs, preferences, and requests, or did not offer nourishing alternatives for residents who want to eat outside scheduled meal times. · from a complaint
Jun 20, 2024	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Jun 20, 2024	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint
Jun 20, 2024	D · Potential for harm, one-off	The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal.
Jun 20, 2024	D · Potential for harm, one-off	The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave.
Jun 20, 2024	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint
Jan 18, 2024	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint
Jan 18, 2024	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint
Jan 18, 2024	D · Potential for harm, one-off	The facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care. · from a complaint

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (10 → 5).

Year	Citations	Worst severity that year
2024	11	F
2025	11	E
2026	5	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Iowa avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.15	4.37	3.95	bottom 45% in Iowa; top 34% in the U.S.
Registered Nurse hours	0.90	0.85	0.69	top 36% in Iowa; top 20% in the U.S.
Weekend total nurse staffing	3.38	3.86	3.50	bottom 27% in Iowa; top 48% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.60	0.51	0.48	top 26% in Iowa; top 23% in the U.S.
Total nursing staff turnover (%)	54.2	44.0	45.8	bottom 23% in Iowa; bottom 27% in the U.S.
RN turnover (%)	25.0	42.1	42.9	top 27% in Iowa; top 20% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.51, RN 0.77, weekend 2.87. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 1/5 · long-stay residents: 3/5 · short-stay residents: 1/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Kismet HD LLC	Organization	Direct Ownership Interest	NOT APPLICABLE	09/01/2018
Kismet Holdings LLC	Organization	Indirect Ownership Interest	NOT APPLICABLE	09/01/2018
Lantis, Cammy	Individual	Indirect Ownership Interest	NOT APPLICABLE	09/01/2018
Lantis, Mary	Individual	Indirect Ownership Interest	NOT APPLICABLE	09/01/2018
Lantis, Travis	Individual	Indirect Ownership Interest	NOT APPLICABLE	09/01/2018
Rinard, Sandra	Individual	Indirect Ownership Interest	NOT APPLICABLE	09/01/2018
Soulek, Wendy	Individual	Indirect Ownership Interest	NOT APPLICABLE	09/01/2018
Jennings, Michael	Individual	Operational/Managerial Control	NOT APPLICABLE	09/01/2018
Jennings, Michael	Individual	ADP of the SNF	NOT APPLICABLE	09/01/2018
Lantis Enterprises, INC	Organization	Operational/Managerial Control	NOT APPLICABLE	09/01/2018
Lantis, Cammy	Individual	Managing Control - Governing Body	NOT APPLICABLE	09/01/2018
Lantis, Cammy	Individual	ADP of the SNF	NOT APPLICABLE	09/01/2018
Lantis, Mary	Individual	Managing Control - Governing Body	NOT APPLICABLE	09/01/2018
Lantis, Mary	Individual	Operational/Managerial Control	NOT APPLICABLE	09/01/2018
Lantis, Mary	Individual	ADP of the SNF	NOT APPLICABLE	09/01/2018
Moerman, Billijean	Individual	Operational/Managerial Control	NOT APPLICABLE	01/16/2023
Moerman, Billijean	Individual	ADP of the SNF	NOT APPLICABLE	01/16/2023
Moore, Michael	Individual	Managing Control - Governing Body	NOT APPLICABLE	09/01/2018
Moore, Michael	Individual	ADP of the SNF	NOT APPLICABLE	09/01/2018
Rinard, Sandra	Individual	Managing Control - Governing Body	NOT APPLICABLE	09/01/2018

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
"What specific dementia training do your staff receive, and how do you handle difficult moments without medication?"
"How do you keep residents' medical records accurate, complete, and secure?"
"Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
"Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
"What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Pioneer Valley Living and Rehab	0.5 mi	Sergeant Bluff, IA	★☆☆☆☆	1/5
Continental Falls	5.0 mi	South Sioux City, NE	★★☆☆☆	2/5
Adept Nursing & Rehab of South Sioux City	5.2 mi	South Sioux City, NE	★☆☆☆☆	2/5
Sunrise Retirement Community	5.5 mi	Sioux City, IA	★★★★★	4/5
St Luke's Regional Medical Center SNF	7.2 mi	Sioux City, IA	★★★★★	5/5
Casa de Paz Health Care Center	8.8 mi	Sioux City, IA	★★☆☆☆	2/5
Holy Spirit Retirement Home	9.1 mi	Sioux City, IA	★★★☆☆	2/5
Westwood Specialty Care	9.3 mi	Sioux City, IA	★☆☆☆☆	1/5
Accura Healthcare of Sioux City, LLC	9.7 mi	Sioux City, IA	★★★★☆	4/5
Carl T Curtis Health Education Center Nursing Home	19.1 mi	Macy, NE	★★★★☆	3/5

Compare this facility with the 3 closest →

All facilities in Sergeant Bluff →

Facility data as of CMS processing date 2026-08-01. CCN 165145.

The Care File

Visit checklist — Embassy Rehab and Care Center

206 Port Neal Road, Sergeant Bluff, IA 51054 · 7129433837

Health inspection rating 2/5 · CMS overall 1/5 · ▲ FEDERAL ABUSE CITATION FLAG· Fines (3y): $0

Questions for the administrator:

☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
☐ "What specific dementia training do your staff receive, and how do you handle difficult moments without medication?"
☐ "How do you keep residents' medical records accurate, complete, and secure?"
☐ "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
☐ "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
☐ "What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 165145 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)