Crystal Care Center of Mansfie

1159 Wyandotte Ave, Mansfield, OH 44906 (opens Google Maps) · Richland County · (419) 747-2666· 74 certified beds · avg 63 residents/day · certified since Dec 30, 1993 · Medicare and Medicaid certified

Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →

4/5

Health inspection rating (on-site)

inspected Aug 28, 2024

Serious findings on record

most recent May 16, 2019

Fines, last 3 years

2.97

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

New to these records? How to read an inspection report →

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 3/5 · how star ratings work →

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.

Most serious findings (actual harm or immediate jeopardy)

▲ Actual harm, isolated · May 16, 2019 · F-0689

The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.

Severity (G): Actual harm was cited, below immediate jeopardy. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.

Corrected: Jun 14, 2019 (Deficient, Provider has date of correction)

Inspection findings in the public record

Showing the latest 3 of 14 inspection findings. Open the full record below to read every finding.

Jun 30, 2026F · Potential for more than minimal harm, widespread
The facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care. · from a complaint F-0725
Aug 28, 2024D · Potential for more than minimal harm, isolated
The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. F-0656
Aug 28, 2024D · Potential for more than minimal harm, isolated
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. F-0689

View all 14 inspection findingsShow only the latest 3 findings

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.

Date	Severity	What the facility was cited for
Jun 30, 2026	F · Potential for more than minimal harm, widespread	The facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care. · from a complaint · F-0725
Aug 28, 2024	D · Potential for more than minimal harm, isolated	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656
Aug 28, 2024	D · Potential for more than minimal harm, isolated	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689
Aug 28, 2024	D · Potential for more than minimal harm, isolated	The facility used bed rails without first trying safer alternatives, or without assessing the resident's safety risk, discussing the risks and benefits with the resident or family, getting consent, and installing the rails correctly. · F-0700
May 6, 2022	E · Potential for more than minimal harm, pattern	The facility did not properly protect the personal money residents deposited with it for safekeeping. · F-0570
May 6, 2022	E · Potential for more than minimal harm, pattern	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689
May 6, 2022	D · Potential for more than minimal harm, isolated	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · F-0641
May 6, 2022	D · Potential for more than minimal harm, isolated	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · F-0657
May 6, 2022	D · Potential for more than minimal harm, isolated	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · F-0677
May 6, 2022	D · Potential for more than minimal harm, isolated	The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. · F-0688
May 6, 2022	D · Potential for more than minimal harm, isolated	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. · F-0692
May 6, 2022	D · Potential for more than minimal harm, isolated	The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail. · F-0698
May 16, 2019	▲ G · Actual harm, isolated	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689
May 16, 2019	D · Potential for more than minimal harm, isolated	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (8 → 3).

Citations by recorded inspection yearPublished citation counts, not a quality score · Source: CMS, 2026-08-01

All citationsSerious citations (G–L)

2019

2022

2024

2026

All bars start at zero. Exact values and supporting details remain below.

Year	Citations	Serious (G–L)	Worst severity that year
2019	2	1	G ▲
2022	8	0	E
2024	3	0	D
2026	1	0	F

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

What these staffing numbers mean →

Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01

This facilityOhio averageU.S. average

Total nurse staffing (hours per resident per day)

2.97

3.45

3.95

Registered Nurse hours

0.34

0.60

0.69

Weekend total nurse staffing

2.45

3.07

3.50

All bars start at zero. Exact values and supporting details remain below.

Measure	This facility	Ohio avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	2.97	3.45	3.95	bottom 23% in Ohio; bottom 13% in the U.S.
Registered Nurse hours	0.34	0.60	0.69	bottom 10% in Ohio; bottom 14% in the U.S.
Weekend total nurse staffing	2.45	3.07	3.50	bottom 10% in Ohio; bottom 8% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.26	0.42	0.48	bottom 21% in Ohio; bottom 24% in the U.S.
Total nursing staff turnover (%)	36.5	48.7	45.8	top 19% in Ohio; top 28% in the U.S.
RN turnover (%)	66.7	43.9	42.9	bottom 18% in Ohio; bottom 15% in the U.S.

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.31, RN 0.38, weekend 2.74.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.31 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 1/5.

Quality measures: assessments & claims

Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.

Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 3/5

Costs & payment

Price evidence · separate from quality

No verified facility-specific private-pay price is available in our data for Crystal Care Center of Mansfie. CMS inspection and staffing records do not tell us what this home will charge you.

Calculate a stay from a quote you receive

Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.

Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.

Before you compare prices

Request the room type, effective date and itemized daily rate in writing.
Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.

Understand who pays for care · How we handle price evidence · Report an incorrect price

Who owns this facility

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Partnership

Owner / manager	Type	Role	Stake	Since
Police, Kyann	Individual	5% or Greater Direct Ownership Interest	5%	05/15/2012
Smith, Jennifer	Individual	5% or Greater Direct Ownership Interest	5%	01/01/1993
Smith, Susan	Individual	5% or Greater Direct Ownership Interest	85%	05/09/2012
Ward, Mindy	Individual	5% or Greater Direct Ownership Interest	5%	01/01/1993
Blanton, Lorie	Individual	Operational/Managerial Control	NOT APPLICABLE	07/15/1988
Blanton, Lorie	Individual	ADP of the SNF	NOT APPLICABLE	07/15/1988
Brent, Jerry	Individual	Operational/Managerial Control	NOT APPLICABLE	11/01/2016
Brent, Jerry	Individual	ADP of the SNF	NOT APPLICABLE	11/01/2016
Brooks, Beth	Individual	Operational/Managerial Control	NOT APPLICABLE	02/01/2024
Brooks, Beth	Individual	ADP of the SNF	NOT APPLICABLE	02/01/2024
Gibson, Tanya	Individual	Operational/Managerial Control	NOT APPLICABLE	06/03/2003
Gibson, Tanya	Individual	ADP of the SNF	NOT APPLICABLE	06/03/2003
Gollihue, Justine	Individual	Operational/Managerial Control	NOT APPLICABLE	12/18/2019
Gollihue, Justine	Individual	ADP of the SNF	NOT APPLICABLE	12/18/2019
Granson, Angela	Individual	Operational/Managerial Control	NOT APPLICABLE	10/05/2016
Granson, Angela	Individual	ADP of the SNF	NOT APPLICABLE	10/05/2016
Hefner, Aimee	Individual	Operational/Managerial Control	NOT APPLICABLE	05/01/2024
Hefner, Aimee	Individual	ADP of the SNF	NOT APPLICABLE	05/01/2024
Katchmark, Shayne	Individual	Operational/Managerial Control	NOT APPLICABLE	11/16/2018
Katchmark, Shayne	Individual	ADP of the SNF	NOT APPLICABLE	11/16/2018

Showing 20 of 32 parties CMS has on file for this facility; 12 are not displayed. The full list is in the CMS Ownership dataset.

Questions to ask on your visit

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"What is your nurse and aide staffing ratio on each shift, including nights and weekends?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"What alternatives do you try before using bed rails, and how do you involve families in that decision?"
"How is residents' personal money protected and tracked, and how can families review the account statements?"
"Who completes resident assessments here, and how do you check them for accuracy?"
"Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
"How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"

Also worth asking anywhere

"Your weekend nurse staffing is reported below the Ohio midpoint — how does the weekend schedule differ from a weekday?"
"Can I see the plan of correction for the findings in your most recent state inspection?"
"CMS reports 37% total nursing staff turnover here — who on the care team has been with you longest?"
"The ownership record on file lists 32 owning or managing parties — who makes the decisions about staffing levels?"
"Can I visit again unannounced, at a mealtime or on a weekend?"

Nearby facilities (12 closest of 17 within 20 miles)

Facility	Distance	City	Overall	Inspection
Jag Healthcare Mansfield	2.3 mi	Mansfield, OH	★☆☆☆☆	1/5
Liberty Nursing Center of Mansfield	3.1 mi	Mansfield, OH	★★☆☆☆	2/5
Winchester Terrace	3.8 mi	Mansfield, OH	★★☆☆☆	2/5
Arbors at Mifflin	5.4 mi	Mansfield, OH	★★★☆☆	3/5
Oak Grove Manor	5.4 mi	Mansfield, OH	★☆☆☆☆	1/5
Lexington Court Care Center	7.6 mi	Lexington, OH	★★★★☆	3/5
Shelby Pointe	8.0 mi	Shelby, OH	★★★★★	4/5
Crestwood Care Center	9.4 mi	Shelby, OH	★★☆☆☆	1/5
Crestline Rehabilitation and Nursing Center	9.7 mi	Crestline, OH	★★☆☆☆	2/5
Country Meadow Rehabilitation and Nursing Center	11.2 mi	Bellville, OH	★★☆☆☆	2/5
Mill Creek Nursing & Rehabilitation	13.0 mi	Galion, OH	★★★★☆	4/5
Galion Meadows Skilled Nursing and Rehabilitation	13.7 mi	Galion, OH	★☆☆☆☆	1/5

Compare this facility with the 3 closest →

All facilities in Mansfield →

Facility data as of CMS processing date 2026-08-01. CCN 365945.

This page is the printable visit checklist. If your browser did not open the print dialog automatically, use File → Print (Ctrl/⌘-P).

The Care File

Visit checklist — Crystal Care Center of Mansfie

1159 Wyandotte Ave, Mansfield, OH 44906 · (419) 747-2666

Health inspection rating 4/5 · CMS overall 3/5· Fines (3y): $0

Most serious findings on record:

▲ May 16, 2019 (F-0689, Actual harm, isolated): The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Questions for the administrator:

☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "What is your nurse and aide staffing ratio on each shift, including nights and weekends?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "What alternatives do you try before using bed rails, and how do you involve families in that decision?"
☐ "How is residents' personal money protected and tracked, and how can families review the account statements?"
☐ "Who completes resident assessments here, and how do you check them for accuracy?"
☐ "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
☐ "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
☐ "Your weekend nurse staffing is reported below the Ohio midpoint — how does the weekend schedule differ from a weekday?"
☐ "Can I see the plan of correction for the findings in your most recent state inspection?"
☐ "CMS reports 37% total nursing staff turnover here — who on the care team has been with you longest?"
☐ "The ownership record on file lists 32 owning or managing parties — who makes the decisions about staffing levels?"
☐ "Can I visit again unannounced, at a mealtime or on a weekend?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 365945 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)