Croatan Ridge Nursing and Rehabilitation Center

Name: Croatan Ridge Nursing and Rehabilitation Center
Address: 210 Foxhall Road, Newport, NC, 28570, US
Telephone: 2522232560

210 Foxhall Road, Newport, NC 28570 · Carteret County · 64 certified beds · avg 56 residents/day · certified since Feb 4, 1999

Part of chain: PRINCIPLE LONG TERM CARE (40 facilities, chain avg rating 3.0★)

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.58

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (10)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Feb 7, 2025	D · Potential for harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away.
Feb 7, 2025	D · Potential for harm, one-off	The facility did not protect residents from misuse of their belongings or money — this is called misappropriation, and it includes theft or improper use of a resident's property or funds. · from a complaint
Feb 7, 2025	D · Potential for harm, one-off	The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems.
Feb 7, 2025	D · Potential for harm, one-off	The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits.
Feb 7, 2025	D · Potential for harm, one-off	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
Feb 7, 2025	D · Potential for harm, one-off	The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication.
Feb 2, 2024	E · Potential for harm, repeated	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint
Feb 2, 2024	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Feb 2, 2024	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Feb 2, 2024	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · from a complaint

Inspection trend by year

Year	Citations	Serious (G–L)	Worst severity that year
2024	4	0	E
2025	6	0	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	North Carolina avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.58	4.01	3.95	bottom 42% in North Carolina; bottom 41% in the U.S.
Registered Nurse hours	0.46	0.64	0.69	bottom 37% in North Carolina; bottom 32% in the U.S.
Weekend total nurse staffing	3.39	3.56	3.50	top 41% in North Carolina; top 48% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.48	0.41	0.48	top 24% in North Carolina; top 35% in the U.S.
Total nursing staff turnover (%)	44.7	49.0	45.8	top 40% in North Carolina; top 49% in the U.S.
RN turnover (%)	37.5	45.7	42.9	top 36% in North Carolina; top 42% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.38, RN 0.44, weekend 3.20. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 3/5 · long-stay residents: 2/5 · short-stay residents: 4/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Boice, Gale	Individual	Corporate Officer	NOT APPLICABLE	03/05/2018
Boice, Gale	Individual	Individual Is an Owner, Partner or Trustee of Any ADP of the SNF	NOT APPLICABLE	10/01/2025
Boice, Gale	Individual	ADP of the SNF	NOT APPLICABLE	03/05/2018
Hill, Raymond	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2011
Hill, Robert	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2011
Hill, Stephen	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2011
Johnson, Dianne	Individual	Corporate Officer	NOT APPLICABLE	01/01/2011
Neenan, Ashley	Individual	Operational/Managerial Control	NOT APPLICABLE	10/18/2024
Neenan, Ashley	Individual	ADP of the SNF	NOT APPLICABLE	09/24/2025
Principle Long Term Care, INC.	Organization	Operational/Managerial Control	NOT APPLICABLE	01/01/2011
Principle Long Term Care, INC.	Organization	ADP of the SNF	NOT APPLICABLE	04/09/2025
Rosso, Bianca	Individual	ADP of the SNF	NOT APPLICABLE	09/01/2020

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"If my family member falls or their condition changes, exactly when and how will I be notified?"
"What safeguards do you have to protect residents' money and belongings, and what happens when something goes missing?"
"Does a pharmacist review every resident's medications and chart monthly, and how are their concerns acted on?"
"What is your approach to psychiatric medications — how do you try non-drug options first and work to reduce doses over time?"
"What is your current medication error rate, and what have you changed to bring errors down?"
"What systems do you use to prevent medication errors, and what happens when one occurs?"
"How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
"Who completes resident assessments here, and how do you check them for accuracy?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Cherry Point Bay Nursing and Rehabilitation Center	5.6 mi	Havelock, NC	★★☆☆☆	2/5
Embassy at Morehead City	8.0 mi	Morehead City, NC		—/5
Crystal Bluffs Rehabilitation and Health Care Cent	8.3 mi	Morehead City, NC	★★★★★	5/5
Pruitthealth-Crystal Coast	19.8 mi	Beaufort, NC	★★★☆☆	3/5

Compare this facility with the 3 closest →

All facilities in Newport →

Facility data as of CMS processing date 2026-08-01. CCN 345491.

The Care File

Visit checklist — Croatan Ridge Nursing and Rehabilitation Center

210 Foxhall Road, Newport, NC 28570 · 2522232560

Health inspection rating 4/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "If my family member falls or their condition changes, exactly when and how will I be notified?"
☐ "What safeguards do you have to protect residents' money and belongings, and what happens when something goes missing?"
☐ "Does a pharmacist review every resident's medications and chart monthly, and how are their concerns acted on?"
☐ "What is your approach to psychiatric medications — how do you try non-drug options first and work to reduce doses over time?"
☐ "What is your current medication error rate, and what have you changed to bring errors down?"
☐ "What systems do you use to prevent medication errors, and what happens when one occurs?"
☐ "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
☐ "Who completes resident assessments here, and how do you check them for accuracy?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 345491 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)