Crestview Healthcare Residence

Name: Crestview Healthcare Residence
Address: 1400 Lake Shore Dr, Waco, TX, 76708, US
Telephone: 2547530291

1400 Lake Shore Dr, Waco, TX 76708 · Mc Lennan County · 192 certified beds · avg 91 residents/day · certified since May 1, 1993

Part of chain: CORYELL COUNTY MEMORIAL HOSPITAL AUTHORITY (9 facilities, chain avg rating 2.8★)

4/5

Health inspection rating (on-site)

Serious findings on record

$56,550

Fines, last 3 years

3.62

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (17)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Aug 14, 2025	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Jul 24, 2025	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint
Jun 19, 2025	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Jun 19, 2025	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint
Jun 19, 2025	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Feb 26, 2025	D · Potential for harm, one-off	The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint
Feb 11, 2025	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
May 1, 2024	E · Potential for harm, repeated	The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups.
May 1, 2024	E · Potential for harm, repeated	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
May 1, 2024	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
May 1, 2024	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
May 1, 2024	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
May 1, 2024	D · Potential for harm, one-off	The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered.
Mar 2, 2023	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Mar 2, 2023	E · Potential for harm, repeated	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Mar 2, 2023	D · Potential for harm, one-off	The facility did not properly complete the required screening (called PASARR) that identifies whether a person entering a nursing home has a mental illness or intellectual disability and needs specialized services.
Mar 2, 2023	D · Potential for harm, one-off	The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (6 → 3).

Year	Citations	Worst severity that year
2023	4	F
2024	6	E
2025	7	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

1 fine totaling $56,550.

Date	Type	Amount / length
Dec 6, 2024	Fine	$56,550

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Texas avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.62	3.46	3.95	top 29% in Texas; bottom 43% in the U.S.
Registered Nurse hours	0.22	0.44	0.69	bottom 11% in Texas; bottom 3% in the U.S.
Weekend total nurse staffing	3.32	3.04	3.50	top 22% in Texas; bottom 48% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.13	0.34	0.48	bottom 7% in Texas; bottom 4% in the U.S.
Total nursing staff turnover (%)	43.3	55.3	45.8	top 29% in Texas; top 45% in the U.S.
RN turnover (%)	0.0	54.6	42.9	—

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.05, RN 0.18, weekend 2.80. Staffing rating: 2/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 3/5 · long-stay residents: 4/5 · short-stay residents: 2/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Coryell County Memorial Hospital Authority	Organization	5% or Greater Direct Ownership Interest	100%	12/01/2019
Byrom, David	Individual	Corporate Director	NOT APPLICABLE	10/01/2014
Flowers, Adam	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2023
Moskowitz, Yisroel	Individual	Individual Is an Owner, Partner or Trustee of Any ADP of the SNF	NOT APPLICABLE	04/13/2026
Robins, Seth	Individual	Operational/Managerial Control	NOT APPLICABLE	07/17/2023
Robins, Seth	Individual	ADP of the SNF	NOT APPLICABLE	07/17/2023
Sonenblick, Isaac	Individual	Individual Is an Owner, Partner or Trustee of Any ADP of the SNF	NOT APPLICABLE	04/13/2026
Vu, Khanh	Individual	ADP of the SNF	NOT APPLICABLE	01/09/2023
Waco Healthcare LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	12/01/2019
Waco Healthcare LLC	Organization	ADP of the SNF	NOT APPLICABLE	04/08/2026

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"Can you give me examples of how you adjust daily routines and room setups to fit each resident's preferences?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Lakeshore Village Nursing and Rehabilitation	0.7 mi	Waco, TX	★☆☆☆☆	1/5
The Atrium of Bellmead	2.5 mi	Bellmead, TX	★☆☆☆☆	2/5
Ivy Creek Wellness & Rehabilitation	2.6 mi	Waco, TX	★☆☆☆☆	2/5
Woodland Springs Nursing Center	3.0 mi	Waco, TX	★☆☆☆☆	1/5	abuse
Avir at Jeffrey Place	4.7 mi	Waco, TX	★★★☆☆	3/5
Greenview Nursing and Rehabilitation	5.5 mi	Waco, TX	★☆☆☆☆	1/5
Ridgecrest Retirement and Healthcare Community	5.6 mi	Waco, TX	★☆☆☆☆	2/5
St. Catherine Center	5.8 mi	Waco, TX	★★★★★	4/5
Woodway Rehabilitation and Healthcare Center	6.5 mi	Waco, TX	★★☆☆☆	2/5
The Chateau Waco	6.6 mi	Waco, TX	★☆☆☆☆	1/5
Wesley Woods Health & Rehabilitation	8.1 mi	Waco, TX	★★☆☆☆	2/5
St. Anthony's Care Center	8.5 mi	Waco, TX	★★★★☆	4/5

Compare this facility with the 3 closest →

All facilities in Waco →

Facility data as of CMS processing date 2026-08-01. CCN 675141.

The Care File

Visit checklist — Crestview Healthcare Residence

1400 Lake Shore Dr, Waco, TX 76708 · 2547530291

Health inspection rating 4/5 · CMS overall 4/5· Fines (3y): $56,550

Questions for the administrator:

☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "Can you give me examples of how you adjust daily routines and room setups to fit each resident's preferences?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 675141 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)