How to file a complaint about care →

No fines or payment denials in the published 3-year window.

What these staffing numbers mean →

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.17, RN 0.39, weekend 2.87.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.17 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 3/5.

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Corporation

Showing 20 of 24 parties CMS has on file for this facility; 4 are not displayed. The full list is in the CMS Ownership dataset.

Other facilities in the same chain

CMS lists this facility under the chain Avardis Health — 38 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

• Crown Haven Health and Rehabilitation — Charlotte, NC · overall 2/5
• Emerald Ridge Health and Rehabilitation — Asheville, NC · overall 1/5
• Forrest Oakes Healthcare — Albemarle, NC · overall 3/5
• Hibriten Mountain Nursing and Rehabilitation — Lenoir, NC · overall 1/5abuse
• Highfield Nursing and Rehabilitation — Cary, NC · overall 1/5
• Kannapolis Health and Rehabilitation — Kannapolis, NC · overall 2/5
• Oak Grove Healthcare — Rutherfordton, NC · overall 4/5
• Valley View Care and Rehabilitation — Andrews, NC · overall 2/5

Listed by state, then facility name — not a ranking. Showing 8 of the 37 others, continuing from this facility's own place in that list.

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

• "Who is your infection preventionist, and what training do they have?"
• "What systems do you use to prevent medication errors, and what happens when one occurs?"
• "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
• "How often does each resident's doctor visit and review their care in person?"
• "Does a pharmacist review every resident's medications and chart monthly, and how are their concerns acted on?"
• "How often is each resident's medication list reviewed, and who decides when a drug can be reduced or stopped?"
• "Can you show me how medications are stored and secured on the units, including controlled drugs?"
• "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"

Also worth asking anywhere

• "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
• "Can I see the plan of correction for the findings in your most recent state inspection?"
• "CMS reports 49% total nursing staff turnover here — who on the care team has been with you longest?"
• "The ownership record on file lists 24 owning or managing parties — who makes the decisions about staffing levels?"
• "Can I visit again unannounced, at a mealtime or on a weekend?"

Compare this facility with the 3 closest →

All facilities in Hayesville →