Citrus Heights Post Acute

Name: Citrus Heights Post Acute
Address: 7807 Uplands Way, Citrus Heights, CA, 95610, US
Telephone: 9169672929

7807 Uplands Way, Citrus Heights, CA 95610 · Sacramento County · 162 certified beds · avg 156 residents/day · certified since Jan 1, 1989

Part of chain: PACS GROUP (274 facilities, chain avg rating 2.9★)

3/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.91

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (34)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Apr 23, 2026	E · Potential for harm, repeated	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Apr 23, 2026	E · Potential for harm, repeated	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Apr 23, 2026	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Apr 23, 2026	D · Potential for harm, one-off	The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups.
Apr 23, 2026	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Apr 23, 2026	D · Potential for harm, one-off	The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail.
Apr 23, 2026	D · Potential for harm, one-off	The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication.
Apr 23, 2026	D · Potential for harm, one-off	The facility did not provide or arrange dental services for its residents. Nursing homes are responsible for making sure residents can get dental care.
Apr 23, 2026	D · Potential for harm, one-off	The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician.
Apr 14, 2026	D · Potential for harm, one-off	The facility did not provide special eating equipment and utensils — like adaptive cups or easy-grip silverware — for residents who need them, along with appropriate help at meals. · from a complaint
Jul 9, 2025	D · Potential for harm, one-off	The facility did not treat residents with respect and dignity, or did not let them keep and use their own personal belongings. · from a complaint
Jun 4, 2025	D · Potential for harm, one-off	The facility did not make sure a transfer or discharge met the resident's needs and preferences, or did not properly prepare the resident to leave safely. · from a complaint
Apr 24, 2025	E · Potential for harm, repeated	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Apr 24, 2025	E · Potential for harm, repeated	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Apr 24, 2025	E · Potential for harm, repeated	The facility did not provide safe and appropriate pain management for a resident who needed it.
Apr 24, 2025	E · Potential for harm, repeated	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Apr 24, 2025	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Apr 24, 2025	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Apr 24, 2025	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Apr 24, 2025	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Apr 24, 2025	D · Potential for harm, one-off	The facility did not make sure special medical diets — like low-sodium or diabetic diets — were properly ordered by the resident's doctor or managed by a qualified dietitian as state law allows.
Apr 24, 2025	D · Potential for harm, one-off	The facility did not have a working call system — the button or cord residents use to summon help — in each resident's bathroom and bathing area.
Apr 3, 2025	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint
Dec 12, 2024	D · Potential for harm, one-off	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · from a complaint
Mar 7, 2024	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Mar 7, 2024	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Mar 7, 2024	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Mar 7, 2024	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Mar 7, 2024	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Feb 22, 2024	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · from a complaint
Dec 28, 2023	F · Potential for harm, facility-wide	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint
Dec 28, 2023	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · from a complaint
Dec 28, 2023	D · Potential for harm, one-off	The facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident. · from a complaint
Dec 28, 2023	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · from a complaint

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (10 → 9).

Year	Citations	Worst severity that year
2023	4	F
2024	7	E
2025	13	E
2026	10	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	California avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.91	4.31	3.95	bottom 35% in California; top 43% in the U.S.
Registered Nurse hours	0.79	0.61	0.69	top 17% in California; top 28% in the U.S.
Weekend total nurse staffing	3.54	3.90	3.50	bottom 34% in California; top 40% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.67	0.51	0.48	top 17% in California; top 18% in the U.S.
Total nursing staff turnover (%)	33.8	36.7	45.8	top 42% in California; top 21% in the U.S.
RN turnover (%)	28.0	38.1	42.9	top 33% in California; top 26% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.16, RN 0.84, weekend 3.77. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Capital SNF Holding Company, LLC	Organization	5% or Greater Direct Ownership Interest	100%	02/01/2024
Providence Group NH, LLC	Organization	5% or Greater Indirect Ownership Interest	100%	02/01/2024
Apt, Frederick	Individual	Corporate Officer	NOT APPLICABLE	01/01/2024
Apt, Frederick	Individual	Operational/Managerial Control	NOT APPLICABLE	01/01/2024
Ballesteros, Terri	Individual	Operational/Managerial Control	NOT APPLICABLE	02/01/2024
Ballesteros, Terri	Individual	ADP of the SNF	NOT APPLICABLE	02/01/2024
Javaheri, Ashkan	Individual	Operational/Managerial Control	NOT APPLICABLE	02/01/2024
Javaheri, Ashkan	Individual	ADP of the SNF	NOT APPLICABLE	02/01/2024
Jergensen, Joshua	Individual	Corporate Officer	NOT APPLICABLE	01/01/2024
Jergensen, Joshua	Individual	Operational/Managerial Control	NOT APPLICABLE	01/01/2024
Mitchell, John	Individual	Corporate Officer	NOT APPLICABLE	01/01/2024
Mitchell, John	Individual	Operational/Managerial Control	NOT APPLICABLE	01/01/2024
Providence Administrative Consulting Services INC	Organization	ADP of the SNF	NOT APPLICABLE	02/01/2024
Providence Group INC	Organization	ADP of the SNF	NOT APPLICABLE	01/15/2026
Reeves, Heather	Individual	Operational/Managerial Control	NOT APPLICABLE	02/01/2024
Truist Bank	Organization	5% or Greater Security Interest	NOT APPLICABLE	12/07/2023

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"Can you give me examples of how you adjust daily routines and room setups to fit each resident's preferences?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"How do you coordinate and monitor care for residents who receive dialysis?"
"What systems do you use to prevent medication errors, and what happens when one occurs?"
"How do residents get dental care here — is there a dentist who visits, and how are appointments arranged?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Fair Oaks Healthcare Center	1.3 mi	Fair Oaks, CA	★★★☆☆	2/5
Manzanita Healthcare Center	2.7 mi	Carmichael, CA	★★★★★	3/5
Sacramento Post-Acute	3.3 mi	Sacramento, CA	★★★★☆	3/5
American River Center	3.9 mi	Carmichael, CA	★★★★☆	4/5
College Oak Nursing and Rehabilitation Center	4.0 mi	Sacramento, CA	★★★☆☆	3/5
Eskaton Village Care Center	4.3 mi	Carmichael, CA	★★★★☆	4/5
Roseville Care Center	4.4 mi	Roseville, CA	★★★☆☆	2/5	abuse
Pine Creek Care Center	4.4 mi	Roseville, CA	★★★★★	4/5
Whitney Oaks Care Center	4.6 mi	Carmichael, CA	★★★☆☆	2/5
Mountain Manor Senior Residence	4.7 mi	Carmichael, CA	★☆☆☆☆	2/5
River Pointe Post-Acute	4.7 mi	Carmichael, CA	★☆☆☆☆	2/5	abuse
River City Post Acute	4.7 mi	Carmichael, CA	★☆☆☆☆	1/5	abuse

Compare this facility with the 3 closest →

All facilities in Citrus Heights →

Facility data as of CMS processing date 2026-08-01. CCN 555337.

The Care File

Visit checklist — Citrus Heights Post Acute

7807 Uplands Way, Citrus Heights, CA 95610 · 9169672929

Health inspection rating 3/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "Can you give me examples of how you adjust daily routines and room setups to fit each resident's preferences?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "How do you coordinate and monitor care for residents who receive dialysis?"
☐ "What systems do you use to prevent medication errors, and what happens when one occurs?"
☐ "How do residents get dental care here — is there a dentist who visits, and how are appointments arranged?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 555337 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)