Heritage Crossings

Name: Heritage Crossings
Address: 501 North 13th Street, Geneva, NE, 68361, US
Telephone: 4027593194

501 North 13th Street, Geneva, NE 68361 · Fillmore County · 68 certified beds · avg 42 residents/day · certified since Jun 1, 1998

Part of chain: VETTER SENIOR LIVING (22 facilities, chain avg rating 4.2★)

5/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.34

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (3)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Apr 1, 2026	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Jun 16, 2025	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint
Dec 12, 2023	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.

Inspection trend by year

Year	Citations	Worst severity that year
2023	1	D
2025	1	D
2026	1	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

0 fines totaling $0, plus 1 Medicare payment denial period.

Date	Type	Amount / length
Apr 1, 2026	Payment Denial	3 days from Jun 2, 2026

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Nebraska avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.34	4.33	3.95	top 47% in Nebraska; top 28% in the U.S.
Registered Nurse hours	0.67	0.72	0.69	bottom 49% in Nebraska; top 40% in the U.S.
Weekend total nurse staffing	3.45	3.79	3.50	bottom 38% in Nebraska; top 45% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.29	0.47	0.48	bottom 26% in Nebraska; bottom 31% in the U.S.
Total nursing staff turnover (%)	43.5	48.7	45.8	top 42% in Nebraska; top 46% in the U.S.
RN turnover (%)	33.3	44.1	42.9	top 36% in Nebraska; top 33% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.40, RN 0.68, weekend 3.50. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 3/5 · long-stay residents: 5/5 · short-stay residents: 1/5

Who owns this facility

Non profit - Corporation

Owner / manager	Type	Role	Stake	Since
Vetter Senior Living	Organization	5% or Greater Direct Ownership Interest	100%	12/23/2016
Bespalec, Jason	Individual	Contracted Managing Employee	NOT APPLICABLE	07/01/2017
Bespalec, Jason	Individual	Operational/Managerial Control	NOT APPLICABLE	07/01/2017
Due, Sherri	Individual	Contracted Managing Employee	NOT APPLICABLE	03/13/2023
Due, Sherri	Individual	Operational/Managerial Control	NOT APPLICABLE	03/13/2023
Stuhr, Brian	Individual	Contracted Managing Employee	NOT APPLICABLE	07/01/2017
Stuhr, Brian	Individual	Corporate Officer	NOT APPLICABLE	06/15/2017
Stuhr, Brian	Individual	Operational/Managerial Control	NOT APPLICABLE	07/01/2017
Vanekeren, Glenn	Individual	Contracted Managing Employee	NOT APPLICABLE	07/01/2017
Vanekeren, Glenn	Individual	Corporate Officer	NOT APPLICABLE	06/15/2017
Vanekeren, Glenn	Individual	Operational/Managerial Control	NOT APPLICABLE	07/01/2017
Vetter Senior Living	Organization	Operational/Managerial Control	NOT APPLICABLE	12/23/2016
Vetter, Eldora	Individual	Contracted Managing Employee	NOT APPLICABLE	07/01/2017
Vetter, Eldora	Individual	Corporate Officer	NOT APPLICABLE	06/15/2017
Vetter, Eldora	Individual	Operational/Managerial Control	NOT APPLICABLE	07/01/2017
Vetter, Jack	Individual	Contracted Managing Employee	NOT APPLICABLE	07/01/2017
Vetter, Jack	Individual	Corporate Officer	NOT APPLICABLE	06/15/2017
Vetter, Jack	Individual	Operational/Managerial Control	NOT APPLICABLE	07/01/2017
VSL Vetter Health Services LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	07/01/2017

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Who completes resident assessments here, and how do you check them for accuracy?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Fairview Manor	7.2 mi	Fairmont, NE	★★★★★	5/5
Sutton Community Home, INC.	15.1 mi	Sutton, NE	★★★☆☆	3/5

Compare this facility with the 2 closest →

All facilities in Geneva →

Facility data as of CMS processing date 2026-08-01. CCN 285230.

The Care File

Visit checklist — Heritage Crossings

501 North 13th Street, Geneva, NE 68361 · 4027593194

Health inspection rating 5/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "Who completes resident assessments here, and how do you check them for accuracy?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 285230 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)