How to file a complaint about care →
No fines or payment denials in the published 3-year window.
9000 Hwy 71 South, Fort Smith, AR 72908 (opens Google Maps) · Sebastian County · (479) 409-2450· 125 certified beds · avg 104 residents/day · certified since Sep 17, 2024 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: CENTRAL ARKANSAS NURSING CENTERS (38 facilities, chain avg rating 3.6★)
New to these records? How to read an inspection report →
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Showing the latest 3 of 9 inspection findings. Open the full record below to read every finding.
The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. F-0677
The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate. F-0554
The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint F-0609
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Apr 23, 2026 | E · Potential for more than minimal harm, pattern | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · F-0677 |
| Apr 23, 2026 | D · Potential for more than minimal harm, isolated | The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate. · F-0554 |
| Apr 23, 2026 | D · Potential for more than minimal harm, isolated | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint · F-0609 |
| Apr 23, 2026 | D · Potential for more than minimal harm, isolated | The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint · F-0610 |
| Apr 23, 2026 | D · Potential for more than minimal harm, isolated | The facility did not reassess a resident after a significant change in their condition, such as a sudden decline in health. A full new assessment is required when a resident's condition changes in a major way. · F-0637 |
| Apr 23, 2026 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Apr 23, 2026 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689 |
| Apr 23, 2026 | D · Potential for more than minimal harm, isolated | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695 |
| Nov 7, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint · F-0684 |
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2025 | 1 | 0 | D |
| 2026 | 8 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
No fines or payment denials in the published 3-year window.
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Arkansas avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 6.61 | 4.71 | 3.95 | top 2% in Arkansas; top 2% in the U.S. |
| Registered Nurse hours | 0.34 | 0.48 | 0.69 | bottom 20% in Arkansas; bottom 14% in the U.S. |
| Weekend total nurse staffing | 5.48 | 4.04 | 3.50 | top 4% in Arkansas; top 3% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.13 | 0.28 | 0.48 | bottom 7% in Arkansas; bottom 3% in the U.S. |
| Total nursing staff turnover (%) | — | 49.5 | 45.8 | — |
| RN turnover (%) | — | 44.8 | 42.9 | — |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.80, RN 0.30, weekend 4.81.Comparing with Medicare Care Compare? Care Compare shows the raw figure (5.80 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 2/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 3/5 · long-stay residents: 4/5 · short-stay residents: 2/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Brooken Hill Health and Rehab, LLC. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Norsworthy, David | Individual | 5% or Greater Indirect Ownership Interest | 30% | 02/08/2023 |
| Le, Thanh | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/01/2024 |
| Le, Thanh | Individual | ADP of the SNF | NOT APPLICABLE | 08/01/2024 |
| Morton, Michael | Individual | Corporate Officer | NOT APPLICABLE | 03/01/2024 |
| Norsworthy, David | Individual | ADP of the SNF | NOT APPLICABLE | 08/01/2025 |
| Terry, Kristi | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/01/2024 |
| Terry, Kristi | Individual | ADP of the SNF | NOT APPLICABLE | 08/01/2024 |
All 7 owning or managing parties CMS has on file are shown — none excluded.
CMS lists this facility under the chain Central Arkansas Nursing Centers — 38 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
Listed by state, then facility name — not a ranking. Showing 8 of the 37 others, continuing from this facility's own place in that list.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Fianna Hills Nursing and Rehabilitation Center | 1.0 mi | Fort Smith, AR | ★★★☆☆ | 3/5 | |
| Covington Court Health and Rehabilitation Center | 2.9 mi | Fort Smith, AR | ★★★★☆ | 4/5 | |
| The Blossoms at Fort Smith Rehab & Nursing Center | 3.2 mi | Fort Smith, AR | ★☆☆☆☆ | 2/5 | |
| Riverside Health Services | 4.6 mi | Arkoma, OK | ★☆☆☆☆ | 2/5 | |
| Ashton Place Health and Rehab, LLC | 4.6 mi | Barling, AR | ★★★★☆ | 4/5 | |
| Chapel Ridge Health and Rehab | 4.8 mi | Fort Smith, AR | ★★★★☆ | 3/5 | |
| Methodist Health and Rehab | 4.9 mi | Fort Smith, AR | ★★★☆☆ | 3/5 | |
| Pocola Health and Rehab | 5.0 mi | Pocola, OK | ★☆☆☆☆ | 2/5 | abuse |
| Legacy Health and Rehabilitation Center | 7.8 mi | Fort Smith, AR | ★★☆☆☆ | 2/5 | |
| Pink Bud Home for the Golden Years | 9.1 mi | Greenwood, AR | ★☆☆☆☆ | 1/5 | SFF |
| Sequoyah East Nursing Center, LLC | 9.7 mi | Roland, OK | ★☆☆☆☆ | 1/5 | |
| The Blossoms at Van Buren Rehab and Nursing Center | 9.9 mi | Van Buren, AR | ★☆☆☆☆ | 1/5 |
Facility data as of CMS processing date 2026-08-01. CCN 045479.
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