Riverside Health Services
1008 Arkansas Street, Arkoma, OK 74901 · Le Flore County · 56 certified beds · avg 40 residents/day · certified since Sep 1, 1999
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 1/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Immediate jeopardy, one-off · Mar 5, 2025 · F-0686 · triggered by a complaint
The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Why it matters: Bedsores are painful, can become deeply infected, and in serious cases can be life-threatening.
Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.
Corrected: Mar 19, 2025 (Deficient, Provider has date of correction)
▲ Actual harm, one-off · Mar 13, 2026 · F-0580 · triggered by a complaint
The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away.
Why it matters: A family could learn about a serious injury or decline days later, after the chance to act has passed.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Mar 27, 2026 (Deficient, Provider has date of correction)
▲ Actual harm, one-off · Mar 13, 2026 · F-0686 · triggered by a complaint
The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Why it matters: Bedsores are painful, can become deeply infected, and in serious cases can be life-threatening.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Mar 27, 2026 (Deficient, Provider has date of correction)
All citations in the current public record (14)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| May 6, 2026 | D · Potential for harm, one-off | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint |
| Apr 29, 2026 | E · Potential for harm, repeated | The facility did not conduct and document a facility-wide assessment of what staff, supplies, and resources it needs to care for its residents properly — during everyday operations, nights, weekends, and emergencies. · from a complaint |
| Apr 29, 2026 | D · Potential for harm, one-off | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · from a complaint |
| Mar 13, 2026 | ▲ G · Actual harm, one-off | The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint |
| Mar 13, 2026 | ▲ G · Actual harm, one-off | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · from a complaint |
| Feb 27, 2026 | E · Potential for harm, repeated | The facility did not verify that its nurse aides had completed their required training, or did not retrain aides who had been out of nurse aide work for 2 years. · from a complaint |
| Jul 31, 2025 | E · Potential for harm, repeated | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · from a complaint |
| Mar 5, 2025 | ▲ J · Immediate jeopardy, one-off | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · from a complaint |
| Mar 5, 2025 | D · Potential for harm, one-off | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint |
| Feb 6, 2025 | D · Potential for harm, one-off | The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need. |
| Feb 6, 2025 | E · Potential for harm, repeated | The facility did not have a registered nurse on duty at least 8 hours a day, or did not have a registered nurse serving full-time as director of nursing. · from a complaint |
| Jul 14, 2022 | E · Potential for harm, repeated | The facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident. |
| Jul 14, 2022 | D · Potential for harm, one-off | The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered. |
| Jul 14, 2022 | D · Potential for harm, one-off | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
Inspection trend by year
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2022 | 3 | 0 | E |
| 2025 | 5 | 1 | J ▲ |
| 2026 | 6 | 2 | G ▲ |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
2 fines totaling $89,918.
| Date | Type | Amount / length |
|---|---|---|
| Feb 27, 2026 | Fine | $46,898 |
| Feb 6, 2025 | Fine | $43,020 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Oklahoma avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.04 | 4.58 | 3.95 | bottom 2% in Oklahoma; bottom 15% in the U.S. |
| Registered Nurse hours | 0.25 | 0.41 | 0.69 | bottom 19% in Oklahoma; bottom 5% in the U.S. |
| Weekend total nurse staffing | 2.69 | 4.16 | 3.50 | bottom 2% in Oklahoma; bottom 16% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.37 | 0.28 | 0.48 | top 17% in Oklahoma; bottom 47% in the U.S. |
| Total nursing staff turnover (%) | 58.5 | 55.5 | 45.8 | bottom 42% in Oklahoma; bottom 19% in the U.S. |
| RN turnover (%) | 87.5 | 53.6 | 42.9 | bottom 9% in Oklahoma; bottom 3% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.08, RN 0.42, weekend 4.50. Staffing rating: 1/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 2/5 · long-stay residents: 2/5 · short-stay residents: —/5
Who owns this facility
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Riverside Health Services LLC | Organization | 5% or Greater Direct Ownership Interest | — | 08/18/2016 |
| Riverside Property Holdings | Organization | 5% or Greater Direct Ownership Interest | — | 01/01/2025 |
| Rogers, John | Individual | 5% or Greater Indirect Ownership Interest | 50% | 09/01/2024 |
| Rogers, Justin | Individual | 5% or Greater Indirect Ownership Interest | 50% | 08/15/2016 |
| Cheek, Bennie | Individual | ADP of the SNF | NOT APPLICABLE | 09/15/2025 |
| Hightower, Gary | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2025 |
| Riverside Health Services LLC | Organization | 5% or Greater Security Interest | NOT APPLICABLE | 08/18/2016 |
| Riverside Property Holdings | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2020 |
| Rogers, John | Individual | Operational/Managerial Control | NOT APPLICABLE | 09/01/2024 |
| Rogers, Justin | Individual | ADP of the SNF | NOT APPLICABLE | 09/01/2024 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
- "If my family member falls or their condition changes, exactly when and how will I be notified?"
- "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
- "How do you decide you have enough staff and resources for your resident population, including nights and weekends?"
- "How do you confirm each aide's training and certification before they start caring for residents?"
- "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
- "How do you keep residents' medical records accurate, complete, and secure?"
- "How do you identify and arrange specialized services for residents with mental health conditions or disabilities?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| The Blossoms at Fort Smith Rehab & Nursing Center | 1.4 mi | Fort Smith, AR | ★☆☆☆☆ | 2/5 | |
| Covington Court Health and Rehabilitation Center | 2.5 mi | Fort Smith, AR | ★★★★☆ | 4/5 | |
| Chapel Ridge Health and Rehab | 3.1 mi | Fort Smith, AR | ★★★★☆ | 3/5 | |
| Fianna Hills Nursing and Rehabilitation Center | 3.8 mi | Fort Smith, AR | ★★★☆☆ | 3/5 | |
| Brooken Hill Health and Rehab, LLC | 4.6 mi | Fort Smith, AR | ★★★☆☆ | 3/5 | |
| Methodist Health and Rehab | 4.7 mi | Fort Smith, AR | ★★★☆☆ | 3/5 | |
| Legacy Health and Rehabilitation Center | 5.2 mi | Fort Smith, AR | ★★☆☆☆ | 2/5 | |
| Sequoyah East Nursing Center, LLC | 5.2 mi | Roland, OK | ★☆☆☆☆ | 1/5 | |
| Pocola Health and Rehab | 6.7 mi | Pocola, OK | ★☆☆☆☆ | 2/5 | abuse |
| Ashton Place Health and Rehab, LLC | 7.0 mi | Barling, AR | ★★★★☆ | 4/5 | |
| The Blossoms at Van Buren Rehab and Nursing Center | 7.8 mi | Van Buren, AR | ★☆☆☆☆ | 1/5 | |
| Valley Springs Rehabilitation and Health Center | 8.3 mi | Van Buren, AR | ★★★★☆ | 3/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 375371.