4301 Madison Avenue, Kansas City, MO 64111 (opens Google Maps) · Jackson County · (816) 931-4277· 57 certified beds · avg 47 residents/day · certified since Nov 7, 2003 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
New to these records? How to read an inspection report →
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
▲ Immediate jeopardy, isolated · Jul 29, 2024 · F-0760 · triggered by a complaint
The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication.
Why it matters: A serious medication error can cause real harm, hospitalization, or worse.
Severity (J): Immediate jeopardy to resident health or safety was cited. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.
Corrected: Jul 25, 2024 (Deficient, Provider has date of correction)
Showing the latest 3 of 25 inspection findings. Open the full record below to read every finding.
The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. F-0880
The facility did not have a working program to monitor how antibiotics are used. Tracking antibiotic use helps make sure these drugs are given only when needed and remain effective. F-0881
The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection. F-0607
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jan 9, 2026 | F · Potential for more than minimal harm, widespread | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Jan 9, 2026 | F · Potential for more than minimal harm, widespread | The facility did not have a working program to monitor how antibiotics are used. Tracking antibiotic use helps make sure these drugs are given only when needed and remain effective. · F-0881 |
| Jan 9, 2026 | E · Potential for more than minimal harm, pattern | The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection. · F-0607 |
| Jan 9, 2026 | E · Potential for more than minimal harm, pattern | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Jan 9, 2026 | D · Potential for more than minimal harm, isolated | The facility did not fully assess residents on time — a complete assessment of health, abilities, and needs is required when a resident is first admitted and at least once every 12 months after that. · F-0636 |
| Jan 9, 2026 | D · Potential for more than minimal harm, isolated | The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need. · F-0644 |
| Jan 9, 2026 | D · Potential for more than minimal harm, isolated | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · F-0686 |
| Jan 9, 2026 | D · Potential for more than minimal harm, isolated | The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. · F-0688 |
| Jan 9, 2026 | D · Potential for more than minimal harm, isolated | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. · F-0690 |
| Jul 29, 2024 | ▲ J · Immediate jeopardy, isolated | The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · from a complaint · F-0760 |
| Jul 29, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint · F-0684 |
| Feb 6, 2024 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Feb 6, 2024 | E · Potential for more than minimal harm, pattern | The facility did not properly notify residents about the balance of money it holds for them, or failed to return those funds when a resident was discharged, evicted, or died. · F-0569 |
| Feb 6, 2024 | E · Potential for more than minimal harm, pattern | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695 |
| Feb 6, 2024 | E · Potential for more than minimal harm, pattern | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
| Feb 6, 2024 | E · Potential for more than minimal harm, pattern | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Feb 6, 2024 | D · Potential for more than minimal harm, isolated | The facility did not properly complete the required screening (called PASARR) that identifies whether a person entering a nursing home has a mental illness or intellectual disability and needs specialized services. · F-0645 |
| Feb 6, 2024 | D · Potential for more than minimal harm, isolated | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · F-0658 |
| Feb 6, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · F-0686 |
| Feb 6, 2024 | D · Potential for more than minimal harm, isolated | The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations. · F-0883 |
| Aug 29, 2023 | D · Potential for more than minimal harm, isolated | The facility did not properly prepare residents for a safe transfer or discharge. Before a resident leaves, the facility must get them ready and make sure the move is safe and orderly. · from a complaint · F-0624 |
| Jul 19, 2022 | E · Potential for more than minimal harm, pattern | The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail. · F-0698 |
| Jul 19, 2022 | E · Potential for more than minimal harm, pattern | The facility did not provide each resident with a nourishing, tasty, well-balanced diet that meets their daily nutritional and special dietary needs. · F-0800 |
| Jul 19, 2022 | E · Potential for more than minimal harm, pattern | The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. · F-0804 |
| Jul 19, 2022 | D · Potential for more than minimal harm, isolated | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695 |
Citations from standard inspections stayed about the same across the last two inspection cycles (9 → 9).
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2022 | 4 | 0 | E |
| 2023 | 1 | 0 | D |
| 2024 | 11 | 1 | J ▲ |
| 2026 | 9 | 0 | F |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
1 fine totaling $8,021.
Every penalty CMS publishes for this facility in the 3-year window is listed —none excluded. The count and the dollar total come from two different CMS datasets and agree for this facility. Penalties older than the window are dropped by CMS before publication, not by us.
| Date | Type | Amount / length |
|---|---|---|
| Jul 29, 2024 | Fine | $8,021 |
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Missouri avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 5.97 | 3.66 | 3.95 | top 3% in Missouri; top 4% in the U.S. |
| Registered Nurse hours | 0.92 | 0.49 | 0.69 | top 5% in Missouri; top 19% in the U.S. |
| Weekend total nurse staffing | 4.83 | 3.22 | 3.50 | top 5% in Missouri; top 8% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.37 | 0.33 | 0.48 | top 24% in Missouri; bottom 47% in the U.S. |
| Total nursing staff turnover (%) | 40.6 | 56.0 | 45.8 | top 14% in Missouri; top 38% in the U.S. |
| RN turnover (%) | 58.3 | 47.8 | 42.9 | bottom 34% in Missouri; bottom 24% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.46, RN 0.84, weekend 4.41.Comparing with Medicare Care Compare? Care Compare shows the raw figure (5.46 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 3/5 · long-stay residents: 4/5 · short-stay residents: 2/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Bishop Spencer Place, INC, the. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Achelphol, Richard | Individual | Corporate Director | NOT APPLICABLE | 01/01/2025 |
| Achelphol, Richard | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2025 |
| Calvin, Karen | Individual | Corporate Director | NOT APPLICABLE | 01/01/2022 |
| Calvin, Karen | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2022 |
| Coulter, James | Individual | Corporate Director | NOT APPLICABLE | 01/01/2024 |
| Coulter, James | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2024 |
| Elving, Beverly | Individual | Corporate Director | NOT APPLICABLE | 01/01/2019 |
| Elving, Beverly | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2019 |
| Havenhill, Lisa | Individual | Corporate Director | NOT APPLICABLE | 01/19/2020 |
| Havenhill, Lisa | Individual | Corporate Officer | NOT APPLICABLE | 01/19/2019 |
| Havenhill, Lisa | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/19/2020 |
| Hutcherson, Anne | Individual | Corporate Director | NOT APPLICABLE | 01/01/2024 |
| Hutcherson, Anne | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2024 |
| Jackson, Anthony | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2025 |
| Jackson, Anthony | Individual | ADP of the SNF | NOT APPLICABLE | 12/09/2025 |
| Johnson, Jani | Individual | Corporate Director | NOT APPLICABLE | 01/15/2020 |
| Johnson, Jani | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/15/2020 |
| Johnston, Nanette | Individual | Corporate Director | NOT APPLICABLE | 01/01/2025 |
| Johnston, Nanette | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2025 |
| Keyse, Andrew | Individual | Corporate Director | NOT APPLICABLE | 01/01/2024 |
Showing 20 of 36 parties CMS has on file for this facility; 16 are not displayed. The full list is in the CMS Ownership dataset.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Summit, the | 0.8 mi | Kansas City, MO | ★★☆☆☆ | 1/5 | |
| Clara Manor Nursing Home | 1.1 mi | Kansas City, MO | ★☆☆☆☆ | 1/5 | abuse |
| Parkway Health Care Center | 2.1 mi | Kansas City, MO | ★☆☆☆☆ | 1/5 | |
| Highland Rehabilitation & Health Care Center | 3.3 mi | Kansas City, MO | ★★★☆☆ | 2/5 | abuse |
| Myers Nursing & Convalescent Center | 3.6 mi | Kansas City, MO | ★★☆☆☆ | 2/5 | |
| The Village at Mission | 3.8 mi | Prairie Village, KS | ★★☆☆☆ | 2/5 | |
| Gregory Ridge Health Care Center | 4.5 mi | Kansas City, MO | ★☆☆☆☆ | 1/5 | abuseSFF |
| Armour Oaks Senior Living Community | 4.7 mi | Kansas City, MO | ★★☆☆☆ | 3/5 | |
| Rehab of Kansas City South | 4.7 mi | Kansas City, MO | ★☆☆☆☆ | 2/5 | abuse |
| Claridge Court | 5.0 mi | Prairie Village, KS | ★★★★★ | 5/5 | |
| Hope Care Center | 5.0 mi | Kansas City, MO | ★★★★★ | 4/5 | |
| Aspen Health and Wellness | 5.2 mi | Overland Park, KS | ★☆☆☆☆ | 1/5 |
Compare this facility with the 3 closest →
CMS records place this facility in Jackson, MO — 39 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 265768.
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