Altercare Thornville INC.

Name: Altercare Thornville INC.
Address: 14100 ZION ROAD, Thornville, OH, 43076, US
Telephone: 7402465253

14100 Zion Road, Thornville, OH 43076 · Perry County · 50 certified beds · avg 46 residents/day · certified since Nov 10, 2008

Part of chain: ALTERCARE (22 facilities, chain avg rating 3.3★)

2/5

Health inspection rating (on-site)

Serious findings on record

$63,418

Fines, last 3 years

3.63

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 3/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Immediate jeopardy, one-off · Sep 2, 2025 · F-0686 · triggered by a complaint

The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.

Why it matters: Bedsores are painful, can become deeply infected, and in serious cases can be life-threatening.

Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.

Corrected: Sep 26, 2025 (Deficient, Provider has date of correction)

All citations in the current public record (36)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Feb 19, 2026	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Feb 19, 2026	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Feb 19, 2026	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Feb 19, 2026	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Feb 19, 2026	D · Potential for harm, one-off	The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason.
Sep 2, 2025	▲ J · Immediate jeopardy, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · from a complaint
Sep 2, 2025	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Sep 2, 2025	D · Potential for harm, one-off	The facility did not provide safe and appropriate pain management for a resident who needed it. · from a complaint
Sep 2, 2025	D · Potential for harm, one-off	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. · from a complaint
Sep 2, 2025	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint
Sep 2, 2025	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint
Nov 14, 2024	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Nov 14, 2024	E · Potential for harm, repeated	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Nov 14, 2024	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Nov 14, 2024	D · Potential for harm, one-off	The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care.
Nov 14, 2024	D · Potential for harm, one-off	The facility allowed residents to lose the ability to do daily activities — like bathing, dressing, and eating — when there was no medical reason for the decline. Good care helps residents keep the abilities they have.
Nov 14, 2024	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Nov 14, 2024	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Nov 14, 2024	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Jan 3, 2024	E · Potential for harm, repeated	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Jan 3, 2024	E · Potential for harm, repeated	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint
Aug 10, 2023	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint
Aug 10, 2023	D · Potential for harm, one-off	The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. · from a complaint
Aug 10, 2023	D · Potential for harm, one-off	The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care.
Aug 10, 2023	D · Potential for harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away.
Aug 10, 2023	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation.
Aug 10, 2023	D · Potential for harm, one-off	The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need.
Aug 10, 2023	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Aug 10, 2023	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Aug 10, 2023	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Aug 10, 2023	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.
Aug 10, 2023	D · Potential for harm, one-off	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.
Aug 10, 2023	D · Potential for harm, one-off	The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems.
Aug 10, 2023	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Aug 10, 2023	D · Potential for harm, one-off	The facility did not provide timely, quality laboratory tests to meet residents' needs.
Aug 10, 2023	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (8 → 5).

Year	Citations	Serious (G–L)	Worst severity that year
2023	15	0	D
2024	10	0	F
2025	6	1	J ▲
2026	5	0	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

1 fine totaling $63,418, plus 1 Medicare payment denial period.

Date	Type	Amount / length
Sep 2, 2025	Fine	$63,418
Sep 2, 2025	Payment Denial	23 days from Sep 23, 2025

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Ohio avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.63	3.45	3.95	top 29% in Ohio; bottom 43% in the U.S.
Registered Nurse hours	0.89	0.60	0.69	top 9% in Ohio; top 21% in the U.S.
Weekend total nurse staffing	3.20	3.07	3.50	top 30% in Ohio; bottom 42% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.30	0.42	0.48	bottom 29% in Ohio; bottom 31% in the U.S.
Total nursing staff turnover (%)	38.0	48.7	45.8	top 22% in Ohio; top 31% in the U.S.
RN turnover (%)	20.0	43.9	42.9	top 13% in Ohio; top 13% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.76, RN 0.92, weekend 3.31. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 4/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Gerald F Schroer Dynasty Tr Ua 12312009 Fbo Andrew M Schroer	Organization	5% or Greater Indirect Ownership Interest	—	02/01/2018
Gerald F Schroer Dynasty Tr Ua 12312009 Fbo Gerald F Schroer Jr	Organization	5% or Greater Indirect Ownership Interest	—	02/01/2018
Gerald F Schroer Dynasty Tr Ua 12312009 Fbo Matthew Schroer	Organization	5% or Greater Indirect Ownership Interest	—	02/01/2018
Gerald F Schroer Dynasty Tr Ua 12312009 Margaret S Goodman	Organization	5% or Greater Indirect Ownership Interest	—	02/01/2018
Susanne Schroer Dynasty Trust U/A	Organization	5% or Greater Indirect Ownership Interest	—	02/01/2018
The Schroer Group, INC.	Organization	5% or Greater Indirect Ownership Interest	—	02/01/2018
TSG Nursing Centers, INC	Organization	5% or Greater Direct Ownership Interest	100%	02/01/2018
Altercare of Ohio, INC	Organization	Operational/Managerial Control	NOT APPLICABLE	02/01/2018
Film, George	Individual	Corporate Officer	NOT APPLICABLE	02/01/2018
Goodman, John	Individual	Corporate Officer	NOT APPLICABLE	02/01/2018
Logan, Justin	Individual	Corporate Officer	NOT APPLICABLE	06/01/2022
Mock, Douglas	Individual	W-2 Managing Employee	NOT APPLICABLE	09/20/2021
Mock, Douglas	Individual	Corporate Officer	NOT APPLICABLE	09/20/2021
Nutter, Orian	Individual	Corporate Officer	NOT APPLICABLE	10/01/2020

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
"How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"How often is each resident's medication list reviewed, and who decides when a drug can be reduced or stopped?"
"How do you assess and manage residents' pain, especially for those who have trouble communicating?"
"What is your current medication error rate, and what have you changed to bring errors down?"
"How do you keep residents' medical records accurate, complete, and secure?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Country Lane Gardens Rehab & Nursing Ctr	7.0 mi	Pleasantville, OH	★★☆☆☆	1/5	abuseSFF
The Laurels of Heath	9.1 mi	Heath, OH	★☆☆☆☆	1/5
Altercare Somerset INC.	9.7 mi	Somerset, OH	★★★☆☆	3/5
Arlington Care Center	9.9 mi	Newark, OH	★★★☆☆	4/5
Altercare Newark South INC.	9.9 mi	Newark, OH	★★★☆☆	3/5
Flint Ridge Nrsg & Rehab Ctr	10.0 mi	Newark, OH	★★★☆☆	2/5
Newark Nursing & Rehab	10.1 mi	Newark, OH	★★☆☆☆	1/5
Otterbein at Granville	12.4 mi	Granville, OH	★★★★★	5/5
Altercare Newark North INC.	13.5 mi	Newark, OH	★★★☆☆	2/5
Lanfair Center for Rehab & Nsg Care INC	13.8 mi	Lancaster, OH	★★★★☆	3/5
The Springs at Wyandot Trail	14.8 mi	Lancaster, OH	★★★★★	4/5
Tuscany Gardens	15.1 mi	Pataskala, OH	★★☆☆☆	2/5

Compare this facility with the 3 closest →

All facilities in Thornville →

Facility data as of CMS processing date 2026-08-01. CCN 366369.

The Care File

Visit checklist — Altercare Thornville INC.

14100 Zion Road, Thornville, OH 43076 · 7402465253

Health inspection rating 2/5 · CMS overall 3/5· Fines (3y): $63,418

Most serious findings on record:

▲ Sep 2, 2025 (F-0686, Immediate jeopardy, one-off): The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.

Questions for the administrator:

☐ "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
☐ "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "How often is each resident's medication list reviewed, and who decides when a drug can be reduced or stopped?"
☐ "How do you assess and manage residents' pain, especially for those who have trouble communicating?"
☐ "What is your current medication error rate, and what have you changed to bring errors down?"
☐ "How do you keep residents' medical records accurate, complete, and secure?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 366369 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)