Agape Rehabilitation & Nursing Center, a Waters CM

Name: Agape Rehabilitation & Nursing Center, a Waters CM
Address: 505 N ROAN STREET, Johnson City, TN, 37604, US
Telephone: 4239752000

505 N Roan Street, Johnson City, TN 37604 · Washington County · 84 certified beds · avg 76 residents/day · certified since Nov 28, 1983

Part of chain: INFINITY HEALTHCARE CONSULTING (69 facilities, chain avg rating 2.0★)

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

2.44

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (7)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
May 19, 2026	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
May 19, 2026	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Feb 22, 2024	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Feb 22, 2024	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation.
Feb 22, 2024	D · Potential for harm, one-off	The facility did not properly complete the required screening (called PASARR) that identifies whether a person entering a nursing home has a mental illness or intellectual disability and needs specialized services.
Feb 22, 2024	D · Potential for harm, one-off	The facility did not dispose of garbage and refuse properly.
Feb 22, 2024	D · Potential for harm, one-off	The facility did not keep all essential equipment working safely — things like heating and cooling systems, kitchen equipment, and medical devices.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (5 → 2).

Year	Citations	Serious (G–L)	Worst severity that year
2024	5	0	F
2026	2	0	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Tennessee avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	2.44	3.62	3.95	bottom 2% in Tennessee; bottom 3% in the U.S.
Registered Nurse hours	0.30	0.57	0.69	bottom 10% in Tennessee; bottom 10% in the U.S.
Weekend total nurse staffing	2.26	3.15	3.50	bottom 4% in Tennessee; bottom 4% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.48	0.39	0.48	top 25% in Tennessee; top 35% in the U.S.
Total nursing staff turnover (%)	54.4	48.9	45.8	bottom 35% in Tennessee; bottom 26% in the U.S.
RN turnover (%)	57.1	43.2	42.9	bottom 25% in Tennessee; bottom 26% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.18, RN 0.39, weekend 2.95. Staffing rating: 1/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: —/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Gubin Enterprises Limited Partnership	Organization	5% or Greater Direct Ownership Interest	50%	07/01/2021
Call, Andrew	Individual	W-2 Managing Employee	NOT APPLICABLE	07/25/2022

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Who completes resident assessments here, and how do you check them for accuracy?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
"How do you screen new residents for mental health and disability-related needs, and how do you provide the specialized services they require?"
"Can I see where garbage is stored and how often it's removed?"
"How do you inspect and maintain essential equipment, and how quickly are repairs made?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Abundant Christian Living Community Rehabilitation	0.2 mi	Johnson City, TN	★★★★★	5/5
Princeton Transitional Care & Assisted Living	0.8 mi	Johnson City, TN	★★★★★	5/5
The Waters of Johnson City, LLC	1.3 mi	Johnson City, TN	★★☆☆☆	3/5
NHC Healthcare, Johnson City	1.7 mi	Johnson City, TN	★★★★★	5/5
Lakebridge, a Waters Community, LLC	2.6 mi	Johnson City, TN	★★★☆☆	4/5
Life Care Center of Gray	5.7 mi	Gray, TN	★☆☆☆☆	1/5
Four Oaks Health Care Center	7.4 mi	Jonesborough, TN	★★★★☆	4/5
Hermitage Health Center	7.5 mi	Elizabethton, TN	★★★★★	5/5
Hillview Health Center	7.5 mi	Elizabethton, TN	★★★★☆	4/5
Life Care Center of Elizabethton	8.3 mi	Elizabethton, TN	★★★☆☆	3/5

Compare this facility with the 3 closest →

All facilities in Johnson City →

Facility data as of CMS processing date 2026-08-01. CCN 445162.

The Care File

Visit checklist — Agape Rehabilitation & Nursing Center, a Waters CM

505 N Roan Street, Johnson City, TN 37604 · 4239752000

Health inspection rating 4/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "Who completes resident assessments here, and how do you check them for accuracy?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
☐ "How do you screen new residents for mental health and disability-related needs, and how do you provide the specialized services they require?"
☐ "Can I see where garbage is stored and how often it's removed?"
☐ "How do you inspect and maintain essential equipment, and how quickly are repairs made?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 445162 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)