How to file a complaint about care →
No fines or payment denials in the published 3-year window.
505 N Roan Street, Johnson City, TN 37604 (opens Google Maps) · Washington County · (423) 975-2000· 84 certified beds · avg 76 residents/day · certified since Nov 28, 1983 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: INFINITY HEALTHCARE CONSULTING (69 facilities, chain avg rating 2.0★)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Showing the latest 3 of 7 inspection findings. Open the full record below to read every finding.
The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. F-0641
The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. F-0656
The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. F-0812
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| May 19, 2026 | D · Potential for more than minimal harm, isolated | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · F-0641 |
| May 19, 2026 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Feb 22, 2024 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Feb 22, 2024 | D · Potential for more than minimal harm, isolated | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · F-0609 |
| Feb 22, 2024 | D · Potential for more than minimal harm, isolated | The facility did not properly complete the required screening (called PASARR) that identifies whether a person entering a nursing home has a mental illness or intellectual disability and needs specialized services. · F-0645 |
| Feb 22, 2024 | D · Potential for more than minimal harm, isolated | The facility did not dispose of garbage and refuse properly. · F-0814 |
| Feb 22, 2024 | D · Potential for more than minimal harm, isolated | The facility did not keep all essential equipment working safely — things like heating and cooling systems, kitchen equipment, and medical devices. · F-0908 |
Citations from standard inspections decreased between the last two inspection cycles (5 → 2).
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2024 | 5 | 0 | F |
| 2026 | 2 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
No fines or payment denials in the published 3-year window.
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Tennessee avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 2.44 | 3.62 | 3.95 | bottom 2% in Tennessee; bottom 3% in the U.S. |
| Registered Nurse hours | 0.30 | 0.57 | 0.69 | bottom 10% in Tennessee; bottom 10% in the U.S. |
| Weekend total nurse staffing | 2.26 | 3.15 | 3.50 | bottom 4% in Tennessee; bottom 4% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.48 | 0.39 | 0.48 | top 25% in Tennessee; top 35% in the U.S. |
| Total nursing staff turnover (%) | 54.4 | 48.9 | 45.8 | bottom 35% in Tennessee; bottom 26% in the U.S. |
| RN turnover (%) | 57.1 | 43.2 | 42.9 | bottom 25% in Tennessee; bottom 26% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.18, RN 0.39, weekend 2.95.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.18 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 1/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: —/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Agape Rehabilitation & Nursing Center, a Waters CM. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Gubin Enterprises Limited Partnership | Organization | 5% or Greater Direct Ownership Interest | 50% | 07/01/2021 |
| Call, Andrew | Individual | W-2 Managing Employee | NOT APPLICABLE | 07/25/2022 |
All 2 owning or managing parties CMS has on file are shown — none excluded.
CMS lists this facility under the chain Infinity Healthcare Consulting — 69 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
Listed by state, then facility name — not a ranking. Showing 8 of the 68 others, continuing from this facility's own place in that list.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Abundant Christian Living Community Rehabilitation | 0.2 mi | Johnson City, TN | ★★★★★ | 5/5 | |
| Princeton Transitional Care & Assisted Living | 0.8 mi | Johnson City, TN | ★★★★★ | 5/5 | |
| The Waters of Johnson City, LLC | 1.3 mi | Johnson City, TN | ★★☆☆☆ | 3/5 | |
| NHC Healthcare, Johnson City | 1.7 mi | Johnson City, TN | ★★★★★ | 5/5 | |
| Lakebridge, a Waters Community, LLC | 2.6 mi | Johnson City, TN | ★★★☆☆ | 4/5 | |
| Life Care Center of Gray | 5.7 mi | Gray, TN | ★☆☆☆☆ | 1/5 | |
| Four Oaks Health Care Center | 7.4 mi | Jonesborough, TN | ★★★★☆ | 4/5 | |
| Hillview Health Center | 7.5 mi | Elizabethton, TN | ★★★★☆ | 4/5 | |
| Hermitage Health Center | 7.5 mi | Elizabethton, TN | ★★★★★ | 5/5 | |
| Life Care Center of Elizabethton | 8.3 mi | Elizabethton, TN | ★★★☆☆ | 3/5 | |
| Ivy Hall Nursing Home | 8.5 mi | Elizabethton, TN | ★★★★★ | 5/5 | |
| Signature Healthcare of Elizabethton Rehab & Welln | 9.1 mi | Elizabethton, TN | ★★★★★ | 5/5 |
Facility data as of CMS processing date 2026-08-01. CCN 445162.
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