Whispering Hills Rehabilitation and Nursing Center

Name: Whispering Hills Rehabilitation and Nursing Center
Address: 416 WOOSTER ROAD, Mount Vernon, OH, 43050, US
Telephone: 7403979626

416 Wooster Road, Mount Vernon, OH 43050 · Knox County · 44 certified beds · avg 40 residents/day · certified since Sep 1, 1995

Part of chain: GARDEN HEALTHCARE GROUP (6 facilities, chain avg rating 2.5★)

3/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.10

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (28)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Feb 19, 2026	D · Potential for harm, one-off	The facility did not provide required paperwork or notices about a resident's needs, their right to appeal a transfer or discharge, or the facility's bed-hold policy (how long a bed is saved during a hospital stay).
Feb 19, 2026	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Feb 19, 2026	D · Potential for harm, one-off	The facility did not help a resident get vision and hearing services — such as eye exams, glasses, hearing tests, or hearing aids.
Feb 19, 2026	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Feb 19, 2026	D · Potential for harm, one-off	The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication.
Feb 19, 2026	D · Potential for harm, one-off	The facility did not provide or arrange specialized rehabilitation services — such as physical, occupational, or speech therapy — for residents who needed them.
Feb 19, 2026	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
Feb 19, 2026	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Feb 19, 2026	D · Potential for harm, one-off	The facility did not have a working program to monitor how antibiotics are used. Tracking antibiotic use helps make sure these drugs are given only when needed and remain effective.
Nov 21, 2024	F · Potential for harm, facility-wide	The facility did not properly inform residents or their representatives about arbitration agreements — contracts that give up the right to sue in court — including their right to refuse to sign.
Nov 21, 2024	F · Potential for harm, facility-wide	The facility did not provide a neutral and fair arbitration process. Arbitration is a way of settling disputes outside of court, and if it's used, the facility must agree with the resident on a neutral arbitrator and a convenient location.
Nov 21, 2024	F · Potential for harm, facility-wide	The facility did not provide its staff with required training on behavioral health — caring for residents with conditions like dementia, depression, or other mental health needs.
Nov 21, 2024	E · Potential for harm, repeated	The facility did not prepare and serve food in a form that meets each resident's individual needs — for example, chopped, pureed, or softened food for residents with chewing or swallowing problems.
Nov 21, 2024	D · Potential for harm, one-off	The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups.
Nov 21, 2024	D · Potential for harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away.
Nov 21, 2024	D · Potential for harm, one-off	The facility transferred or discharged a resident without a valid reason, or failed to provide the required documentation and information when moving a resident out.
Nov 21, 2024	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Nov 21, 2024	D · Potential for harm, one-off	The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems.
Nov 9, 2022	F · Potential for harm, facility-wide	The facility's quality committee — the internal group responsible for finding and fixing care problems — did not have the required members or did not meet at least every three months.
Nov 9, 2022	F · Potential for harm, facility-wide	The facility did not make sure its nurse aides had the skills needed to care for residents, including training in dementia care and abuse prevention.
Nov 9, 2022	D · Potential for harm, one-off	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do.
Nov 9, 2022	D · Potential for harm, one-off	The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal.
Nov 9, 2022	D · Potential for harm, one-off	The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave.
Nov 9, 2022	D · Potential for harm, one-off	The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need.
Nov 9, 2022	D · Potential for harm, one-off	The facility did not notify the appropriate authorities when a resident with a mental disorder or intellectual disability had a significant change in condition.
Nov 9, 2022	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Nov 9, 2022	D · Potential for harm, one-off	The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems.
Nov 9, 2022	D · Potential for harm, one-off	The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason.

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (9 → 9).

Year	Citations	Worst severity that year
2022	10	F
2024	9	F
2026	9	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Ohio avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.10	3.45	3.95	bottom 33% in Ohio; bottom 18% in the U.S.
Registered Nurse hours	0.62	0.60	0.69	top 36% in Ohio; top 46% in the U.S.
Weekend total nurse staffing	2.89	3.07	3.50	bottom 45% in Ohio; bottom 25% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.50	0.42	0.48	top 26% in Ohio; top 32% in the U.S.
Total nursing staff turnover (%)	47.1	48.7	45.8	top 46% in Ohio; bottom 44% in the U.S.
RN turnover (%)	0.0	43.9	42.9	—

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 2.97, RN 0.59, weekend 2.76. Staffing rating: 2/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: —/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Dreifus, Ethan	Individual	5% or Greater Direct Ownership Interest	8%	09/18/2017
Braunstein, Barry	Individual	Corporate Officer	NOT APPLICABLE	09/18/2017
Coholich, Robert	Individual	W-2 Managing Employee	NOT APPLICABLE	09/18/2017
Feuer, Samuel	Individual	Corporate Officer	NOT APPLICABLE	09/18/2017
Katz, Larry	Individual	Corporate Officer	NOT APPLICABLE	09/18/2017
Lahasky, Ephram	Individual	Corporate Officer	NOT APPLICABLE	09/18/2017
Leshkowitz, Eli	Individual	Corporate Officer	NOT APPLICABLE	09/18/2017
Northwood Healthcare Group LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	09/18/2017

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
"How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
"How do you arrange eye and hearing care for residents, including appointments and equipment like glasses or hearing aids?"
"How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
"What systems do you use to prevent medication errors, and what happens when one occurs?"
"How are therapy services provided here, and how quickly does therapy start after a doctor orders it?"
"How do you keep residents' medical records accurate, complete, and secure?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Laurels of Mt Vernon the	0.6 mi	Mount Vernon, OH	★★☆☆☆	2/5
Country Court	1.3 mi	Mount Vernon, OH	★★☆☆☆	1/5
Country Club Retirement Center	1.4 mi	Mount Vernon, OH	★★☆☆☆	2/5	abuse
Als Mount Vernon INC	1.4 mi	Mount Vernon, OH	★★★☆☆	3/5
Ohio Eastern Star HLTH Care Ctr the	2.0 mi	Mount Vernon, OH	★★☆☆☆	3/5
Morrow Manor Nursing Center	12.1 mi	Chesterville, OH	★★★☆☆	3/5
Centerburg Pointe	13.2 mi	Centerburg, OH	★★★☆☆	2/5
Country Meadow Rehabilitation and Nursing Center	16.5 mi	Bellville, OH	★★☆☆☆	2/5
Bennington Glen Nursing & Rehabilitation Center	18.7 mi	Marengo, OH	★★★☆☆	4/5
Lexington Court Care Center	19.3 mi	Lexington, OH	★★★★☆	3/5

Compare this facility with the 3 closest →

All facilities in Mount Vernon →

Facility data as of CMS processing date 2026-08-01. CCN 366014.

The Care File

Visit checklist — Whispering Hills Rehabilitation and Nursing Center

416 Wooster Road, Mount Vernon, OH 43050 · 7403979626

Health inspection rating 3/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
☐ "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
☐ "How do you arrange eye and hearing care for residents, including appointments and equipment like glasses or hearing aids?"
☐ "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
☐ "What systems do you use to prevent medication errors, and what happens when one occurs?"
☐ "How are therapy services provided here, and how quickly does therapy start after a doctor orders it?"
☐ "How do you keep residents' medical records accurate, complete, and secure?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 366014 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)