Westminster Village
2025 East Lincoln Street, Bloomington, IL 61701 · Mc Lean County · 48 certified beds · avg 41 residents/day · certified since Aug 1, 1985
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5
⚠ The most recent standard health inspection was more than 2 years ago — conditions may have changed.
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Actual harm, one-off · Apr 10, 2024 · F-0692
The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.
Why it matters: Malnutrition and dehydration can quickly weaken a resident and lead to serious complications.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Apr 29, 2024 (Deficient, Provider has date of correction)
▲ Actual harm, one-off · Mar 26, 2024 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Apr 29, 2024 (Deficient, Provider has date of correction)
All citations in the current public record (28)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| May 29, 2026 | E · Potential for harm, repeated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| May 29, 2026 | D · Potential for harm, one-off | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint |
| Apr 23, 2026 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint |
| Mar 31, 2026 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint |
| Apr 10, 2024 | ▲ G · Actual harm, one-off | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. |
| Apr 10, 2024 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Apr 10, 2024 | E · Potential for harm, repeated | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. |
| Apr 10, 2024 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Apr 10, 2024 | D · Potential for harm, one-off | The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate. |
| Apr 10, 2024 | D · Potential for harm, one-off | The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. |
| Apr 10, 2024 | D · Potential for harm, one-off | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. |
| Apr 10, 2024 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. |
| Apr 10, 2024 | D · Potential for harm, one-off | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. |
| Apr 10, 2024 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| Apr 10, 2024 | D · Potential for harm, one-off | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. |
| Apr 10, 2024 | D · Potential for harm, one-off | The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. |
| Apr 10, 2024 | D · Potential for harm, one-off | The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations. |
| Apr 10, 2024 | D · Potential for harm, one-off | The facility did not educate residents and staff about COVID-19 vaccination, offer the vaccine to those eligible after that education, or properly document everyone's vaccination status. |
| Mar 26, 2024 | ▲ G · Actual harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Jun 23, 2023 | F · Potential for harm, facility-wide | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Jun 23, 2023 | E · Potential for harm, repeated | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. |
| Jun 23, 2023 | E · Potential for harm, repeated | The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason. |
| Jun 23, 2023 | E · Potential for harm, repeated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Jun 23, 2023 | D · Potential for harm, one-off | The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. |
| Jun 23, 2023 | C · Minimal risk, facility-wide | The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection. |
| Oct 14, 2022 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Oct 14, 2022 | D · Potential for harm, one-off | The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. |
| Oct 14, 2022 | D · Potential for harm, one-off | The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail. |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (6 → 14).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2022 | 3 | 0 | F |
| 2023 | 6 | 0 | F |
| 2024 | 15 | 2 | G ▲ |
| 2026 | 4 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
1 fine totaling $12,149, plus 1 Medicare payment denial period.
| Date | Type | Amount / length |
|---|---|---|
| Mar 26, 2024 | Fine | $12,149 |
| Mar 26, 2024 | Payment Denial | 5 days from Apr 24, 2024 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Illinois avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.55 | 2.99 | 3.95 | top 10% in Illinois; top 22% in the U.S. |
| Registered Nurse hours | 1.40 | 0.63 | 0.69 | top 6% in Illinois; top 6% in the U.S. |
| Weekend total nurse staffing | 3.93 | 2.67 | 3.50 | top 12% in Illinois; top 25% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.87 | 0.56 | 0.48 | top 14% in Illinois; top 9% in the U.S. |
| Total nursing staff turnover (%) | 36.5 | 44.5 | 45.8 | top 29% in Illinois; top 28% in the U.S. |
| RN turnover (%) | 27.3 | 41.8 | 42.9 | top 26% in Illinois; top 24% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.20, RN 1.29, weekend 3.63. Staffing rating: 5/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 3/5 · long-stay residents: 3/5 · short-stay residents: 3/5
Who owns this facility
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Armstrong, Carlos | Individual | Corporate Director | NOT APPLICABLE | 04/15/2021 |
| Baker, Christine | Individual | Operational/Managerial Control | NOT APPLICABLE | 02/10/2019 |
| Baker, Christine | Individual | ADP of the SNF | NOT APPLICABLE | 05/29/2025 |
| Beaty, Chad | Individual | Corporate Director | NOT APPLICABLE | 06/20/2024 |
| Buettner, Chris | Individual | Corporate Director | NOT APPLICABLE | 06/18/2019 |
| Curtis, Sarah | Individual | Corporate Director | NOT APPLICABLE | 06/15/2017 |
| Dekeersgieter, Mark | Individual | Corporate Director | NOT APPLICABLE | 06/20/2024 |
| Frerichs, Troy | Individual | Corporate Director | NOT APPLICABLE | 04/15/2021 |
| Hall, Monica | Individual | Corporate Director | NOT APPLICABLE | 05/15/2021 |
| Hinch, Nate | Individual | Corporate Director | NOT APPLICABLE | 06/16/2022 |
| Hosea, Arlene | Individual | Corporate Director | NOT APPLICABLE | 06/20/2024 |
| Lau, Daniel | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/15/2018 |
| Lau, Daniel | Individual | ADP of the SNF | NOT APPLICABLE | 05/08/2025 |
| McClellan, Stephanie | Individual | Corporate Director | NOT APPLICABLE | 02/27/2025 |
| Riehle, Matthew | Individual | Corporate Officer | NOT APPLICABLE | 02/14/2023 |
| Schill, Kelvin | Individual | Corporate Director | NOT APPLICABLE | 02/20/2020 |
| Teichman, Carl | Individual | Corporate Director | NOT APPLICABLE | 08/20/2015 |
| Williams, Katie | Individual | Corporate Officer | NOT APPLICABLE | 06/08/2015 |
| Williams, Katie | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/08/2015 |
| Yont, Greg | Individual | Corporate Director | NOT APPLICABLE | 08/17/2023 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
- "If my family member is able to manage their own medications, would you allow it, and how is that decided?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Goldwater Care Bloomington | 1.9 mi | Bloomington, IL | ★☆☆☆☆ | 1/5 | |
| Arcadia Care Bloomington | 2.9 mi | Bloomington, IL | ★☆☆☆☆ | 1/5 | abuse |
| Loft Rehab & Nursing of Normal | 3.0 mi | Normal, IL | ★★☆☆☆ | 1/5 | |
| Luther Oaks | 3.0 mi | Bloomington, IL | ★★★★☆ | 3/5 | |
| Arc at Normal | 3.9 mi | Normal, IL | ★☆☆☆☆ | 2/5 | abuse |
| McLean County Nursing Home | 4.2 mi | Normal, IL | ★★☆☆☆ | 2/5 | abuse |
| Arc at el Paso | 18.6 mi | El Paso, IL | ★★☆☆☆ | 2/5 | abuse |
| El Paso Rehabilitation and Health Care Center | 19.1 mi | El Paso, IL | —/5 | abuseSFF |
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Facility data as of CMS processing date 2026-08-01. CCN 145400.