West Suburban Medical Ctr
3 Erie Court, Oak Park, IL 60302 · Cook County · 50 certified beds · avg 6 residents/day · certified since Feb 25, 1993
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Actual harm, one-off · Apr 2, 2026 · F-0627 · triggered by a complaint
The facility did not make sure a transfer or discharge met the resident's needs and preferences, or did not properly prepare the resident to leave safely.
Why it matters: A rushed or poorly planned move can leave a resident somewhere that can't meet their needs.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
All citations in the current public record (14)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Apr 2, 2026 | ▲ G · Actual harm, one-off | The facility did not make sure a transfer or discharge met the resident's needs and preferences, or did not properly prepare the resident to leave safely. · from a complaint |
| Apr 2, 2026 | F · Potential for harm, facility-wide | The facility, when closing, did not submit a timely and acceptable closure plan, notify the proper authorities, and ensure residents were transferred safely and in an orderly way. · from a complaint |
| Oct 10, 2024 | D · Potential for harm, one-off | The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate. |
| Oct 10, 2024 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Oct 10, 2024 | D · Potential for harm, one-off | The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail. |
| Sep 28, 2023 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Sep 28, 2023 | D · Potential for harm, one-off | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. |
| Sep 28, 2023 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. |
| Sep 28, 2023 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| Sep 28, 2023 | D · Potential for harm, one-off | The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. · from a complaint |
| Sep 28, 2023 | D · Potential for harm, one-off | The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations. |
| Sep 28, 2023 | D · Potential for harm, one-off | The facility did not educate residents and staff about COVID-19 vaccination, offer the vaccine to those eligible after that education, or properly document everyone's vaccination status. |
| Aug 25, 2022 | F · Potential for harm, facility-wide | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. |
| Aug 25, 2022 | E · Potential for harm, repeated | The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (7 → 3).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2022 | 2 | 0 | F |
| 2023 | 7 | 0 | E |
| 2024 | 3 | 0 | D |
| 2026 | 2 | 1 | G ▲ |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Illinois avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 0.00 | 2.99 | 3.95 | — |
| Registered Nurse hours | 0.00 | 0.63 | 0.69 | — |
| Weekend total nurse staffing | 0.00 | 2.67 | 3.50 | — |
| Weekend RN hours (not acuity-adjusted) | 0.00 | 0.56 | 0.48 | — |
| Total nursing staff turnover (%) | 0.0 | 44.5 | 45.8 | — |
| RN turnover (%) | 0.0 | 41.8 | 42.9 | — |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 0.00, RN 0.00, weekend 0.00. Staffing rating: 1/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: —/5 · short-stay residents: 5/5
Who owns this facility
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Aum Global Healthcare Management, LLC | Organization | Direct Ownership Interest | NOT APPLICABLE | 12/03/2022 |
| Greenberg, Michele | Individual | Indirect Ownership Interest | NOT APPLICABLE | 12/03/2022 |
| Patlola, Rathnaker | Individual | Indirect Ownership Interest | NOT APPLICABLE | 12/03/2022 |
| Prasad, Manoj | Individual | Indirect Ownership Interest | NOT APPLICABLE | 12/03/2022 |
| Greenberg, Michele | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/03/2022 |
| Greenberg, Michele | Individual | ADP of the SNF | NOT APPLICABLE | 12/03/2022 |
| Patlola, Rathnaker | Individual | ADP of the SNF | NOT APPLICABLE | 12/03/2022 |
| Prasad, Manoj | Individual | Corporate Officer | NOT APPLICABLE | 12/03/2022 |
| Prasad, Manoj | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/03/2022 |
| Prasad, Manoj | Individual | ADP of the SNF | NOT APPLICABLE | 12/03/2022 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Before a resident is discharged or transferred, how do you make sure the new place can actually meet their needs?"
- "Is this facility financially stable, and what protections would residents have if it ever closed?"
- "If my family member is able to manage their own medications, would you allow it, and how is that decided?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "How do you coordinate and monitor care for residents who receive dialysis?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
- "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Complete Care at the Boulevard | 0.7 mi | Chicago, IL | ★☆☆☆☆ | 1/5 | abuse |
| Austin Oasis, the | 1.5 mi | Chicago, IL | ★☆☆☆☆ | 1/5 | abuse |
| Oak Park Oasis | 1.5 mi | Oak Park, IL | ★☆☆☆☆ | 2/5 | abuse |
| Ryze West | 1.5 mi | Chicago, IL | ★★☆☆☆ | 2/5 | |
| Berkeley Nursing & Rehab Center | 1.7 mi | Oak Park, IL | ★★★★☆ | 4/5 | |
| Central Nursing Home | 2.4 mi | Chicago, IL | ★☆☆☆☆ | 2/5 | abuse |
| Landmark of Cicero Rehabilitation and Nursing Cent | 2.8 mi | Cicero, IL | —/5 | SFF | |
| Pearl of Montclare, the | 3.1 mi | Chicago, IL | ★★☆☆☆ | 2/5 | |
| Aperion Care Forest Park | 3.1 mi | Forest Park, IL | ★☆☆☆☆ | 1/5 | abuse |
| Bria of Elmwood Park | 3.3 mi | Elmwood Park, IL | ★☆☆☆☆ | 1/5 | abuseSFF |
| Community First Medical Center | 3.8 mi | Chicago, IL | ★★★★★ | 4/5 | |
| Gottlieb Memorial Hospital | 3.9 mi | Melrose Park, IL | ★★★★★ | 5/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 145743.