Warren Operations Ri, LLC DBA Warren Center

Name: Warren Operations Ri, LLC DBA Warren Center
Address: 642 Metacom Avenue, Warren, RI, 02885, US
Telephone: 4012452860

642 Metacom Avenue, Warren, RI 02885 · Bristol County · 63 certified beds · avg 54 residents/day · certified since Oct 16, 1978

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.43

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (21)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Sep 19, 2025	E · Potential for harm, repeated	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Sep 19, 2025	E · Potential for harm, repeated	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Sep 19, 2025	E · Potential for harm, repeated	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.
Sep 19, 2025	E · Potential for harm, repeated	The facility did not have enough staff with the right skills to meet the mental and behavioral health needs of its residents, such as those living with dementia or depression.
Sep 19, 2025	E · Potential for harm, repeated	The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication.
Sep 19, 2025	D · Potential for harm, one-off	The facility did not keep residents' personal and medical information private and confidential.
Sep 19, 2025	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Dec 18, 2024	D · Potential for harm, one-off	The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · from a complaint
Aug 16, 2024	E · Potential for harm, repeated	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · from a complaint
Aug 16, 2024	E · Potential for harm, repeated	The facility did not observe each nurse aide's job performance or provide regular training as required. · from a complaint
Aug 16, 2024	E · Potential for harm, repeated	The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · from a complaint
Aug 16, 2024	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Aug 16, 2024	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Aug 16, 2024	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint
Aug 16, 2024	B · Minimal risk, repeated	The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave. · from a complaint
Feb 12, 2024	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · from a complaint
Feb 12, 2024	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Aug 31, 2023	F · Potential for harm, facility-wide	The facility did not conduct and document a facility-wide assessment of what staff, supplies, and resources it needs to care for its residents properly — during everyday operations, nights, weekends, and emergencies.
Aug 31, 2023	D · Potential for harm, one-off	The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes.
Aug 31, 2023	D · Potential for harm, one-off	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
Aug 31, 2023	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (7 → 7).

Year	Citations	Worst severity that year
2023	4	F
2024	10	E
2025	7	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Rhode Island avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.43	3.88	3.95	bottom 33% in Rhode Island; bottom 33% in the U.S.
Registered Nurse hours	1.15	0.80	0.69	top 12% in Rhode Island; top 11% in the U.S.
Weekend total nurse staffing	3.15	3.48	3.50	bottom 41% in Rhode Island; bottom 39% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.94	0.55	0.48	top 7% in Rhode Island; top 7% in the U.S.
Total nursing staff turnover (%)	44.2	40.6	45.8	bottom 29% in Rhode Island; top 48% in the U.S.
RN turnover (%)	57.9	37.9	42.9	bottom 19% in Rhode Island; bottom 24% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.89, RN 1.30, weekend 3.58. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 3/5 · long-stay residents: 3/5 · short-stay residents: 3/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Mayflower Healthcare LLC	Organization	5% or Greater Direct Ownership Interest	100%	05/23/2025
Dufresne, Susan	Individual	Operational/Managerial Control	NOT APPLICABLE	05/27/2023
Dufresne, Susan	Individual	ADP of the SNF	NOT APPLICABLE	09/02/2025
Juma, Robert	Individual	Operational/Managerial Control	NOT APPLICABLE	05/23/2025
Juma, Robert	Individual	ADP of the SNF	NOT APPLICABLE	05/23/2025
Kirla, Navya	Individual	Operational/Managerial Control	NOT APPLICABLE	07/01/2024
Kirla, Navya	Individual	ADP of the SNF	NOT APPLICABLE	07/01/2024
Mayflower Healthcare LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	05/23/2025
Ohi Asset (ct) Lender, LLC	Organization	5% or Greater Security Interest	NOT APPLICABLE	01/01/2012
Ohi Asset (ct) Lender, LLC	Organization	ADP of the SNF	NOT APPLICABLE	01/01/2012
RGW Consulting LLC	Organization	ADP of the SNF	NOT APPLICABLE	05/23/2025
Schwartz, Zev	Individual	Operational/Managerial Control	NOT APPLICABLE	05/23/2025
Warren Operations Ri LLC	Organization	ADP of the SNF	NOT APPLICABLE	05/23/2025
Wood, Jessica	Individual	Operational/Managerial Control	NOT APPLICABLE	05/23/2025

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Can you show me an example care plan, and how are families included when it's created and updated?"
"Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
"How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
"What training does your staff have in dementia and behavioral health, and how many residents with these needs do you serve?"
"What systems do you use to prevent medication errors, and what happens when one occurs?"
"How do you protect residents' privacy, both in their medical records and in day-to-day care?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"How often do you evaluate your nurse aides and what ongoing training do they receive?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Grace Barker Nursing Center	1.0 mi	Warren, RI	★★★★☆	4/5
Crestwood Nursing & Rehabilitation Center INC	1.5 mi	Warren, RI	★★★★★	5/5
The Dawn Hill Home for Rehab and Healthcare	1.8 mi	Bristol, RI	★★★★☆	4/5
Silver Creek Rehab and Healthcare Center	2.4 mi	Bristol, RI	★★☆☆☆	2/5
Country Gardens Health and Rehabilitation	3.5 mi	Swansea, MA	★☆☆☆☆	1/5
Clifton Rehabilitation Nursing Center	5.2 mi	Somerset, MA	★★★★☆	4/5
Avalon Nursing Home INC	5.5 mi	Warwick, RI	★★☆☆☆	3/5
Somerset Ridge Center	5.6 mi	Somerset, MA	★★★★☆	4/5
Mill Brook Rehabilitation and Healthcare Center	5.8 mi	Fall River, MA	★★★★☆	3/5
Fall River Jewish Home	6.5 mi	Fall River, MA	★☆☆☆☆	2/5
Kimwell Nursing and Rehabilitation	6.8 mi	Fall River, MA	★☆☆☆☆	2/5
Fall River Healthcare	6.9 mi	Fall River, MA	★☆☆☆☆	1/5

Compare this facility with the 3 closest →

All facilities in Warren →

Facility data as of CMS processing date 2026-08-01. CCN 415068.

The Care File

Visit checklist — Warren Operations Ri, LLC DBA Warren Center

642 Metacom Avenue, Warren, RI 02885 · 4012452860

Health inspection rating 4/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
☐ "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
☐ "What training does your staff have in dementia and behavioral health, and how many residents with these needs do you serve?"
☐ "What systems do you use to prevent medication errors, and what happens when one occurs?"
☐ "How do you protect residents' privacy, both in their medical records and in day-to-day care?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "How often do you evaluate your nurse aides and what ongoing training do they receive?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 415068 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)