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Part of chain: EVERGREEN HEALTHCARE GROUP (44 facilities, chain avg rating 2.5★)
3/5
Health inspection rating (on-site)
inspected Nov 20, 2025
3
Serious findings on record
most recent Mar 6, 2024
$27,072
Fines, last 3 years
4.40
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Most serious findings (actual harm or immediate jeopardy)
▲ Immediate jeopardy, pattern · Mar 6, 2024 · F-0610 · triggered by a complaint
The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do.
Why it matters: When allegations aren't investigated, harm to residents can continue unchecked.
Severity (K): Immediate jeopardy to resident health or safety was cited. The scope was a pattern: more than a limited occurrence, without being widespread. Scope describes the extent of the deficiency, not whether it happened on previous inspections.
Corrected: Apr 1, 2024 (Deficient, Provider has date of correction)
▲ Actual harm, isolated · Mar 6, 2024 · F-0600 · triggered by a complaint
The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.
Why it matters: Abuse and neglect cause direct physical and emotional harm and are among the most serious failures a nursing home can have.
Severity (G): Actual harm was cited, below immediate jeopardy. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.
Corrected: Apr 1, 2024 (Deficient, Provider has date of correction)
▲ Actual harm, isolated · Aug 22, 2023 · F-0600 · triggered by a complaint
The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.
Why it matters: Abuse and neglect cause direct physical and emotional harm and are among the most serious failures a nursing home can have.
Severity (G): Actual harm was cited, below immediate jeopardy. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.
Corrected: Sep 13, 2023 (Deficient, Provider has date of correction)
Inspection findings in the public record
Showing the latest 3 of 16 inspection findings. Open the full record below to read every finding.
D · Potential for more than minimal harm, isolated
The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaintF-0609
D · Potential for more than minimal harm, isolated
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. F-0689
D · Potential for more than minimal harm, isolated
The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. F-0760
View all 16 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
Date
Severity
What the facility was cited for
Feb 26, 2026
D · Potential for more than minimal harm, isolated
The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint · F-0609
Nov 20, 2025
D · Potential for more than minimal harm, isolated
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689
Nov 20, 2025
D · Potential for more than minimal harm, isolated
The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · F-0760
Nov 20, 2025
D · Potential for more than minimal harm, isolated
The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880
Oct 23, 2025
D · Potential for more than minimal harm, isolated
The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint · F-0580
Oct 23, 2025
D · Potential for more than minimal harm, isolated
The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint · F-0684
Jul 7, 2025
D · Potential for more than minimal harm, isolated
The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · from a complaint · F-0658
Jul 7, 2025
D · Potential for more than minimal harm, isolated
The facility did not provide timely, approved x-ray services or have an agreement with an approved provider to supply them. · from a complaint · F-0776
Jun 27, 2024
D · Potential for more than minimal harm, isolated
The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations. · F-0883
Mar 6, 2024
▲ K · Immediate jeopardy, pattern
The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint · F-0610
Mar 6, 2024
▲ G · Actual harm, isolated
The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint · F-0600
Aug 22, 2023
▲ G · Actual harm, isolated
The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint · F-0600
Apr 20, 2023
D · Potential for more than minimal harm, isolated
The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal. · F-0623
Apr 20, 2023
D · Potential for more than minimal harm, isolated
The facility did not provide proper care for residents with a colostomy, urostomy, or ileostomy — surgical openings in the abdomen that let waste leave the body into a pouch. These require regular, skilled attention to stay clean and healthy. · F-0691
Apr 20, 2023
D · Potential for more than minimal harm, isolated
The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. · F-0758
Apr 20, 2023
D · Potential for more than minimal harm, isolated
The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (1 → 3).
Citations by recorded inspection yearPublished citation counts, not a quality score · Source: CMS, 2026-08-01
All citationsSerious citations (G–L)
2023
All citations:
5
Serious citations (G–L):
1
2024
All citations:
3
Serious citations (G–L):
2
2025
All citations:
7
Serious citations (G–L):
0
2026
All citations:
1
Serious citations (G–L):
0
All bars start at zero. Exact values and supporting details remain below.
Year
Citations
Serious (G–L)
Worst severity that year
2023
5
1
G ▲
2024
3
2
K ▲
2025
7
0
D
2026
1
0
D
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Every penalty CMS publishes for this facility in the 3-year window is listed —none excluded. The count and the dollar total come from two different CMS datasets and agree for this facility. Penalties older than the window are dropped by CMS before publication, not by us.
Date
Type
Amount / length
Mar 6, 2024
Fine
$17,761
Aug 22, 2023
Fine
$9,311
Nurse staffing (from payroll records, adjusted for how much care residents need)
Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01
This facilityWyoming averageU.S. average
Total nurse staffing (hours per resident per day)
This facility:
4.40
Wyoming average:
4.47
U.S. average:
3.95
Registered Nurse hours
This facility:
0.77
Wyoming average:
1.09
U.S. average:
0.69
Weekend total nurse staffing
This facility:
4.11
Wyoming average:
3.89
U.S. average:
3.50
All bars start at zero. Exact values and supporting details remain below.
Measure
This facility
Wyoming avg
U.S. avg
Where it stands
Total nurse staffing (hours per resident per day)
4.40
4.47
3.95
top 46% in Wyoming; top 26% in the U.S.
Registered Nurse hours
0.77
1.09
0.69
bottom 31% in Wyoming; top 30% in the U.S.
Weekend total nurse staffing
4.11
3.89
3.50
top 37% in Wyoming; top 20% in the U.S.
Weekend RN hours (not acuity-adjusted)
0.43
0.65
0.48
bottom 23% in Wyoming; top 44% in the U.S.
Total nursing staff turnover (%)
73.2
51.8
45.8
bottom 13% in Wyoming; bottom 4% in the U.S.
RN turnover (%)
66.7
44.1
42.9
bottom 17% in Wyoming; bottom 15% in the U.S.
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.52, RN 0.61, weekend 3.29.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.52 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 3/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
No verified facility-specific private-pay price is available in our data for Thermopolis Rehabilitation and Wellness. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
Request the room type, effective date and itemized daily rate in writing.
Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
For profit - Limited Liability company · changed ownership in the last 12 months
Owner / manager
Type
Role
Stake
Since
Connell, Eric
Individual
Corporate Officer
NOT APPLICABLE
09/30/2025
Connell, Eric
Individual
ADP of the SNF
NOT APPLICABLE
09/30/2025
Couve Financial Services LLC
Organization
Operational/Managerial Control
NOT APPLICABLE
09/30/2025
Couve Financial Services LLC
Organization
ADP of the SNF
NOT APPLICABLE
10/30/2025
Couve Healthcare Consulting LLC
Organization
Operational/Managerial Control
NOT APPLICABLE
09/30/2025
Couve Healthcare Consulting LLC
Organization
ADP of the SNF
NOT APPLICABLE
10/30/2025
Morrison, Robert
Individual
Corporate Director
NOT APPLICABLE
09/30/2025
Pacific Northwest Opco Management LLC
Organization
Operational/Managerial Control
NOT APPLICABLE
09/30/2025
Pacific Northwest Opco Management LLC
Organization
ADP of the SNF
NOT APPLICABLE
10/15/2025
Simmons, Benjamin
Individual
Corporate Director
NOT APPLICABLE
09/30/2025
Spielman, Shimon
Individual
Operational/Managerial Control
NOT APPLICABLE
09/30/2025
Spielman, Shimon
Individual
ADP of the SNF
NOT APPLICABLE
09/30/2025
Stannard, Andrea
Individual
Operational/Managerial Control
NOT APPLICABLE
09/30/2025
Stannard, Andrea
Individual
ADP of the SNF
NOT APPLICABLE
09/30/2025
Thermopolis SNF Operations, LLC
Organization
Operational/Managerial Control
NOT APPLICABLE
09/30/2025
Thermopolis SNF Operations, LLC
Organization
ADP of the SNF
NOT APPLICABLE
10/30/2025
Thermopolis SNF Realty LLC
Organization
ADP of the SNF
NOT APPLICABLE
10/15/2025
Weyer, Jason
Individual
Operational/Managerial Control
NOT APPLICABLE
09/30/2025
Weyer, Jason
Individual
ADP of the SNF
NOT APPLICABLE
09/30/2025
Winterholler, David
Individual
Corporate Director
NOT APPLICABLE
09/30/2025
Showing 20 of 22 parties CMS has on file for this facility; 2 are not displayed. The full list is in the CMS Ownership dataset.
Other facilities in the same chain
CMS lists this facility under the chain Evergreen Healthcare Group — 44 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
Health inspection rating 3/5 · CMS overall 3/5· Fines (3y): $27,072
Most serious findings on record:
▲ Mar 6, 2024 (F-0610, Immediate jeopardy, pattern): The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do.
▲ Mar 6, 2024 (F-0600, Actual harm, isolated): The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.
▲ Aug 22, 2023 (F-0600, Actual harm, isolated): The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.
Questions for the administrator:
☐ "If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
☐ "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
☐ "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "What systems do you use to prevent medication errors, and what happens when one occurs?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "If my family member falls or their condition changes, exactly when and how will I be notified?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the plan of correction for the findings in your most recent state inspection?"
☐ "CMS reports 73% total nursing staff turnover here — who on the care team has been with you longest?"
☐ "CMS records an ownership change here in the last 12 months — what changed for residents and staff?"
☐ "The ownership record on file lists 22 owning or managing parties — who makes the decisions about staffing levels?"
☐ "Can I visit again unannounced, at a mealtime or on a weekend?"
While you're there, notice:
☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)
Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 535051 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)